|
|
No surprises...just the way I like...
No surprises...just the way I like it...JZ - Review by DemandForce.com | |
|
|
|
As usual totally customer oriented...
As usual totally customer oriented service! - Review by DemandForce.com | |
|
Betty & Evans K.
Feb 19th, 2013 | |
|
|
Prompt and courteous service. Noticed...
Prompt and courteous service. Noticed things that needed atttention (old wiper blades) and long overdue tire rotation. Explained low oil situation. Really good care. - Review by DemandForce.com | |
|
|
|
GREAT SERVICE, ALWAYS ABLE TO ACCOMMODATE...
GREAT SERVICE, ALWAYS ABLE TO ACCOMMODATE WHETHER AN EMERGENCY OR A SCHEDULED APPOINTMENT. Professional friendly and courteous staff - Review by DemandForce.com | |
|
|
|
My service was well explained in...
My service was well explained in a professional manner.
The cost of my service was as expected.
My service was done in an expected time frame. - Review by DemandForce.com | |
|
|
|
My review is great. I have a one...
My review is great. I have a one hour commute each way every day. I had a Subaru that had more problems than I realized, but the symptoms were exactly what Phil told me. I had a serious problem from another garage that kept recommending more and expensive resolutions. Phil told me what to buy with my budget and mileage. I am totally grateful for his recommendation. Today, Ultimate Auto loaned me a complementary car because of my commute and updated my new car without charge because they are able to connect with the dealership and complete the oil change under the warranty. They also included at no extra charge, the very problamatiic resolution of the automatic door closing problem. I highly recommend Ultimate Auto. They discovered the original problem and came up with the best solution for me. Kate Sanders - Review by DemandForce.com | |
|
|
|
Work done on time, everyone helpful...
Work done on time, everyone helpful and pleasant - Review by DemandForce.com | |
|
|
|
Thank you for being there!
Thank you for being there! - Review by DemandForce.com | |
|
|
|
As always. A wonderful experience.
As always. A wonderful experience. - Review by DemandForce.com | |
|
|
|
Excellent service as always! I...
Excellent service as always! I feel very comfortable leaving my car in their care - Review by DemandForce.com | |
|
|
|
They did a great job. We were told...
They did a great job. We were told somewhere else that we needed a new transmission; Ultimate disagreed and fixed the problem without replacing the transmission. Runs great now. - Review by DemandForce.com | |
|
Richard & Nan O.
Jan 27th, 2013 | |
|
|
Great customer service as usual...
Great customer service as usual - Review by DemandForce.com | |
|
|
|
As always great service!
As always great service! - Review by DemandForce.com | |
|
|
|
|
Cynthia H.
Jan 19th, 2013 | |
|
|
The staff at Ultimate took excellent...
The staff at Ultimate took excellent care of my car (and me) once again. Thank you! - Review by DemandForce.com | |
|
|
|
Always impressed by their level...
Always impressed by their level of detail and knowledge with vehicles. - Review by DemandForce.com | |
|
Lynne & Roland L.
Jan 18th, 2013 | |
|
|
Great service
Great service - Review by DemandForce.comFeedback from Shop Owner:
Thanks Lynne, Its our pleaseure. | |
|
Edward & Jennifer O.
Jan 18th, 2013 | |
|
|
I had an issue with my 2003 VW...
I had an issue with my 2003 VW TDI. It was taken to dealer who informed me that there was an issue with the injection pump and the cost was going to be in excess of $2200. I had the car taken to Ultimate to have it checked. Steve and his guys went over the car and found that the issue was with a severed vaccum connection and tensioners. They repaireed the issue and the car is running like a top. - Review by DemandForce.comFeedback from Shop Owner:
Ed, Thanks for your positive review. | |
|
|
|
Honest assessment of the car's...
Honest assessment of the car's condition, expert service, and reasonable rates gives me confidence that my car is in good hands. - Review by DemandForce.com | |
|
Betty & Evans K.
Jan 11th, 2013 | |
|
|
Prompt and pleasant service along...
Prompt and pleasant service along with sound advice. Reliable personnel and honest. - Review by DemandForce.com | |
|
Mel & Nancy H.
Jan 11th, 2013 | |
|
|
|
|
|
always satisfied with my auto care.
always satisfied with my auto care. - Review by DemandForce.com | |
|
|
|
As usual my experience with Ultimate...
As usual my experience with Ultimate Automotive was extremely,pleasant ,uneventful and cost effective.
I am an advocate of their automotive services. I find everyone I deal with there to be pleasant,honest,knowledgeable and hardworking.
I recommend them unequivocally.
PRW - Review by DemandForce.com | |
|
Sue & Ian J.
Mar 15th, 2013 | |
|
|
Excellent service, as usual!
Excellent service, as usual! - Review by DemandForce.com | |
|
Madeline S.
Mar 14th, 2013 | |
|
|
I never have any fears when going...
I never have any fears when going to Ultimate Auto! The staff are always friendly and explain the service to be done clearly. I know my car is in "safe hands" and the service done well! :) - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words Madeline. It always nice to see you.
Greg | |
|
|
|
Wonderful service! Wonderful and...
Wonderful service! Wonderful and helpful people! Thanks - Review by DemandForce.com | |
|
|
|
My repair was evaluated and completed...
My repair was evaluated and completed in a timely manner. It is good to have a service station that I can trust and rely on. - Review by DemandForce.com | |
|
Gretchen S.
Mar 7th, 2013 | |
|
|
My first visit to Ultimate Auto...
My first visit to Ultimate Auto was great. They were so easy to work with and provided me with an honest assessment of my vehicle. I would definitely recommend them to others. - Review by DemandForce.com | |
|
|
|
Excellent communication, time estimate,...
Excellent communication, time estimate, and speedy service. Car performance improvement was remarkably noticeable after repairs. They offered a 2 year warranty on the service provided which I considered very reasonable. Personnel even waited after hours for me coming from work so I could get my car back on time. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for your positive comments, trust and confidence. | |
|
|
|
Excellent communication, time estimate,...
Excellent communication, time estimate, and speedy service. Car performance improvement was remarkably noticeable after repairs. They offered a 2 year warranty on the service provided which I considered very reasonable. - Review by DemandForce.com | |
|
|
|
I was grateful for Ultimate's ability...
I was grateful for Ultimate's ability to fit me in with little notice and the ability to discuss various solutions to car issues! - Review by DemandForce.com | |
|
Frances D.
Dec 27th, 2012 | |
|
|
Services provided as promised.
Services provided as promised. Curteous and friendly in our communciations. - Review by DemandForce.com | |
|
|
|
As usual, this wonderful group...
As usual, this wonderful group evaluated my car and gave me a best and worst case scenario in order for me to make an informed decision on a costly repair. The work came in in the middle, and they put me back on the road feeling confident that the car will not let me down--at least not for the same reason. We are fortunate to have Ultimate in our community. - Review by DemandForce.com | |
|
|
|
Great service, the staff was very...
Great service, the staff was very nice. I would definitely return to Ultimate Auto for repairs in the future. - Review by DemandForce.comFeedback from Shop Owner:
Thank you for your positive feedback. | |
|
|
|
I have grown accustomed to expecting...
I have grown accustomed to expecting and receiving a very high level of service.My experience earlier this week was a continuation of the service and communication received in the past. - Review by DemandForce.com | |
|
|
|
No problem! Very professional!!!
No problem! Very professional!!! - Review by DemandForce.com | |
|
|
|
|
|
|
Ultimate Auto is fabulous as always...from
Ultimate Auto is fabulous as always...from the phone call to set up the appointment...to the service...to picking up my vehicle, everyone is friendly and professional and I wouldn't trust my car to anyone else! - Review by DemandForce.comFeedback from Shop Owner:
Thanks so much for your kind words Tracy. It's a pleasure working with you. We'll see you next week with your son's car. Thanks again Tracy. - Greg | |
|
|
|
Always awesome
I have been a customer of UA since 2000 and have always had an excellent experience. They are very thorough, friendly, and try to accommodate you as best they can (free loaner cars, etc.) The staff is really friendly and helpful... I wouldn't want to go anywhere else... - Review by DemandForce.com | |
|
|
|
oil svc
great job as always with cust. svc and work - Review by DemandForce.com | |
|
|
|
very helpful
since I know so little about cars I trust the guys to do what needs to be done and keep me informed about the condition of my car and the needs for the future. They are extremely helpful and honest about the maintenance of it I appreciate that - Review by DemandForce.com | |
|
|
|
Excellent service
I came first to this garage to change tires on my vehicle. I was so impressed with their service and friendliness, that I think I will continue coming here for all my car maintenance needs. The staff seems professional, reliable, and trustworthy. - Review by DemandForce.comFeedback from Shop Owner:
Thank you for the positive comments. Please also review us on Tire Rack.
Thanks, Steve | |
|
Mike & Margo K.
Sep 25th, 2012 | |
|
|
Truck wouldn't start
My 14' box truck wouldn't start in the middle of the day, even with a jump start and I had to get to my next client. Greg talked me through the steps on the phone to get it started and into the shop. They had the new batteries in stock and I was off to my next client within the hour. - Review by DemandForce.com | |
|
|
|
Excellent, courteous service
these folks are a dream to deal with from start to finish. - Review by DemandForce.com | |
|
|
|
Service at Ultimate provides security
When I go to Ultimate and ask for an oil change and that car be "checked out", I am greeted courteously, have a pleasant exchange with Greg and/or whomever is present, and can be confident that my car will receive the attention of someone well qualified to evaluate its condition. When anything is recommended, I listen, for I will be told if it is something that can wait, or should be done right away. When work is needed, it is guaranteed to be done right. I drive out feeling safe and cared for. The car runs beautifully after 10 years and over 120,000 miles of care by Ultimate. - Review by DemandForce.com | |
|
Nicholas & Naomi O.
Aug 30th, 2012 | |
|
|
Exceptional
I have had my vehicle here several times, this past time was no different. I can not say enough about the service. You are treated like family and with compassion, everyone is HONEST!! I feel like the #1 thing they care about is the safety of my family and getting the job done right. They have bent over backwards for me and have done so much for my family I can not thank them enough! My husband says its like having a GOOD mechanic in the family. Thanks Phill!!!!! - Review by DemandForce.com | |
|
|
|
oil service
friendly group and service done completely and timely - Review by DemandForce.com | |
|
|
|
Top notch service
another incredible service experience! It was pleasure having my car serviced here. Everyone was helpful and accommodating! - Review by DemandForce.com | |
|
Madeline S.
Aug 12th, 2012 | |
|
|
service check
Thanks Ultimate crew for checking my vehicle to see that everything's in shape for my out-of-state trip. Anyone can feel secure with the service Ultimate does for his/her vehicle! - Review by DemandForce.com | |
|
Cynthia H.
Aug 11th, 2012 | |
|
|
Super service!
Ultimate Automotive make it easy to deal with car repairs and maintenance. Having a free loaner car means I don't have to worry about getting to work or running errands while my car is serviced. The prompt service and attention paid to me and my car make it an all-around great place to go. Thanks to everyone there! - Review by DemandForce.com | |
|
|
|
Oil change for Z3
I will be bringing my car back. They were great and explained everything to me. I really appreciated the shuttle service. They didn't try to pressure me into something I didn't need or want at the time. - Review by DemandForce.com | |
|
|
|
Great service as always
Thanks so much for taking care of me and my Honda yesterday.
Your people and your service are the best! - Review by DemandForce.com | |
|
|
|
Outstanding Service
Had 4 new tires put on. Greg gave me all my options and explained each fully, then gave his recommendations. He was very cost sensitive, no pressure. Had to ask for a rental on short notice and they were able to accommodate my request. Best auto repair service I've ever dealt with, never feels like I'm being pressured to doing things that don't need to be done unlike dealing with the dealership. - Review by DemandForce.com | |
|
|
|
Always Helpful and Reliable
Keep up the good work. A pleasure to work with! - Review by DemandForce.com | |
|
|
|
Great service
So glad to have my car service by you!
Great service! Great people! Car (2000 Honda) is running like new.
Thanks - Review by DemandForce.com | |
|
|
|
Solved an intermittent perplexing problem
Ultimate used their computer technology and old school hands on skills to solve a problem with my truck.
I appreciate everything that they did to resolve this problem. They saved my truck! - Review by DemandForce.com | |
|
Melissa L.
Nov 13th, 2012 | |
|
|
Coil Repair
This is my third time using Ultimate Auto to fix my Mazda Tribute. I called them 15 minutes before they were to close telling them my check engine light was on. It took me a while to get there and they waited for me and had a loaner car for me to use while my car was being fixed. Phil kept in constant contact with me explaining what was wrong. He is very knowledgable without being condesending, I appreciate that. The car was fixed when promised. I will return, great customer service! - Review by DemandForce.com | |
|
|
|
Pre purchase inspection
Brought a vehicle in for a pre purchase inspection. The team was very accommodating and made sure the vehicle was brought in as soon as possible for review. They provided a thorough inspection report and it was a pleasant experience. - Review by DemandForce.com | |
|
|
|
Did me right!
Great service. Ultimate did right and fixed something that was under warranty without any issue - Review by DemandForce.com | |
|
|
|
Excellent service!
If you are looking for 10 min oil change, this won't be the place to go. Those guys took their time, inspected my vehicle together with oil change, and brought problem areas to my attention. Got 40$ off my first oil change. I definitely will be back.
Thank you! - Review by DemandForce.com | |
|
|
|
Great service, great people
Thanks again for the great service. Your team at Ultimate Automotive is wonderful.
The car is running great and I feel safer for having my car serviced there. - Review by DemandForce.com | |
|
|
|
RV
On my way from MA to NJ I had a major breakdown on RT 91. Was towed to Ultimate and frankly was at their mercy. I felt I was handled extremely professional and fairly by both management, Greg, and the two service techs. I would highly recommend Ultimate and plan on making a posting to both Family Motor Coach Assoc. and Good Sam Club. - Review by DemandForce.com | |
|
|
|
Great Service
The people here are very nice, provide detailed information about the service as well as full answers to any questions. They are neat and reliable. They also provided a loaner car which was great. Parts costs were high, but it's that way all over. - Review by DemandForce.com | |
|
|
|
Joints on dodge
I am always very happy with the work done at ultimate. Brian did a great job and now my truck handles much better and I feel much safer! Thanks guys for pushing my truck through the last minute and pulling it off! - Review by DemandForce.comFeedback from Shop Owner:
I'm also glad we were able to get it together for you. Thanks for your confidence and trust.
Have a great weekend Kurt. | |
|
|
|
nice to get a free oil change!
By purchasing a package deal I get 3 oil changes included. It was nice to have a prepaid for oil change. The car runs great at 1500000 miles with no problems because of proper maintenance. - Review by DemandForce.com | |
|
|
|
Truck repairs
It was a great experience todd is very helpful and knowledgeable would recommend this place to anyone seeking to have the car or truck fixed the right way - Review by DemandForce.com | |
|
|
|
Awesome as usual
Had my breaks go. UA got me in as soon as possible even though it was the day after a holiday and got a loaner. My bill was quite high, and they did everything they could to provide me a discount because the back breaks were done by them a few years back...Never experienced that a auto repair shop!!!! Thanks to Steve, Phil and everyone else for all of their help - Review by DemandForce.com | |
|
|
|
|
|
|
Overheating issue
Brought car in for overheating. Had thermostat replaced. Mechanic helped me to further diagnose a distributer adjustment. They kept my car an extra day to do several road tests to make sure the car was working properly. Pricing was very fair and customer service was excellent. - Review by DemandForce.com | |
|
|
|
The most Professional I have experienced in years!!!
Being very helpful,friendly and courteous coupled with knowledge and professionalism make this the best auto garage in the entire area. I would highly recommend Ultimate to anyone needing automotive service of any kind. They treated me with kid gloves and reasonable prices. - Review by DemandForce.com | |
|
Carmella Or Lucill E.
Mar 25th, 2013 | |
|
|
Professional and Customer Friendly!
We've been working with Tom and his staff for many years. Our retirement community relies heavily on transportation and they have made many accomodations to get our van back on the road as soon as possible. We thank them for their service and would recommend them highly. - Review by DemandForce.com | |
|
|
|
Excellent service
Yesterday was my first time using Ultimate Auto's services and I have nothing but good things to say. They did a thorough inspection of my vehicle, called to explain everything. They also gave me a free oil change for my first visit. I was looking for a competent and honest mechanic as I am new to the area and I am very happy with their service. I will definitely be a repeat customer. Thanks, guys. - Review by DemandForce.com | |
|
|
|
Always Perfect
I will never take my car anywhere else if I have a choice. I know exactly what will be done and there are no surprises when I pick up my car. I know it will be high quality work!!! - Review by DemandForce.com | |
|
Steve & Lori G.
Jun 21st, 2012 | |
|
|
|
|
|
Good friends, good service
As usual, I left Ultimate with complete confidence that my car (and therefore me) was safe. I have had that feeling over eighteen years. I am grateful that I can call Ultimate and count on Greg and/or Steve to tell me what needs to be done and nothing more than necessary to keep my cars operating well. They know their business and they are all good people! Thank you, Ultimate! - Review by DemandForce.com | |
|
|
|
Excellent!
I was in a panic when my car needed work but felt immediately at ease after calling Ultimate Auto. The mechanic knew exactly what to do and was quite thorough, he was terrific! Everyone I came in contact with was friendly, courteous, and professional. I will definitely return to Ultimate Auto! - Review by DemandForce.com | |
|
|
|
car servicing
I went here at the end of the day last thursday because I heard a noise in the front end of my car. They immediately looked at the car, took it for a ride and determined there was a problem, I left my car, with a loaner, it was repaired the next day , and the cost of repair,caliper pin and bolt, was very reasonable for me, which I really appreciated. - Review by DemandForce.com | |
|
Sean & Michelle H.
Jun 4th, 2012 | |
|
|
Ultimate takes care of us and our cars like we are family!
Had a problem with my ignition 3pm on Friday afternoon..stopped by to see what they thought I needed to do....within an hour they had the part I needed delivered and installed so I could be confident not to get stranded out of town over the weekend, plus provided me a loaner car to run errands and pick up my son while they worked on my car.....Can't say enough good things about all the staff and owners at Ultimate! If more places did business the way they do the world would be a much happier place! Thanks for taking such good care of your customers! - Review by DemandForce.comFeedback from Shop Owner:
Wow thanks for the awesome comments Michelle. We certainly always strive to exceed expectations and it's great when clients take time from thier busy schedules to comment. Thanks again | |
|
|
|
Awesome as usual
I brought my car in for an oil change. I'm in a tight spot with finances right now and they only did what absolutely needed to be done. I know alot of places would've tried to convince me to have something fixed just for the money. The people are honest, knowledgeable and very, very pleasant to deal with. I have been going there for almost 10 years and have never had a problem with them. Thanks UA for being so awesome. - Review by DemandForce.com | |
|
|
|
Excellent customer service and fair prices
It is hard to trust a repair shop but you will not have that issue here. Great service, fair prices and friendly staff. Five stars all the way!!! - Review by DemandForce.com | |
|
|
|
Great Service in a World of Mediocrity
After may years, Ultimate still provides consistently outstanding work and service. How refreshing when, at best, I encounter so many other mediocre to poor products and services. Keep up the fantastic work. - Review by DemandForce.com | |
|
|
|
Excellent
Was in a couple days ago to resolve an issue with the tire pressure monitoring system resulting from poor execution and documentation by the car manufacturer. The mechanic was polite and respectful. Definitely a strong focus on exceeding the customer's expectations. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words and we appreciate the opportunity to resolve the issue. It is always our mission to exceed expectations.
Thanks
Greg | |
|
|
|
Thorough and timely
Being new to CT, a friend directed Me to Ultimate. They do not disappoint! When a few extra needs became evident because of their thorough inspection, they took care of what they could immediately, and educated me to requirements for the car's future in a way I (a non-car person) could understand clearly. What a relief to find service in which I have confidence and delivered in a congenial, professional manner. It is pleasure to recommend them highly. - Review by DemandForce.com | |
|
Rachael P.
Apr 26th, 2012 | |
|
|
Effort and Attitude
I think the service was excellent, having a rental car available to me made it possible to actually get this work done in a timely manner, and the attitude of the entire estabishment was top notch. - Review by DemandForce.com | |
|
Barbara N.
Apr 12th, 2012 | |
|
|
Great
As always service and attitude were great. Thanks for always being there for me. - Review by DemandForce.com | |
|
|
|
Awesome service as usual!
Ultimate Auto provides outstanding service! So much better than my dealership! So glad I discovered this shop! - Review by DemandForce.com | |
|
|
|
Excellent service!
I've been taking all of my family's vehicles here. They do a great job and get it done right, the first time. - Review by DemandForce.com | |
|
|
|
Highly recommend!
Great job as usual. This visit was rather routine, however they have done more complex work in the past. Excellent, knowledgeable staff. They know their business and are excellent with customers. A confidence building experience. - Review by DemandForce.comFeedback from Shop Owner:
The pleasure is all ours. Thanks Lee | |
|
|
|
Way beyond what any other car service has done!
Greg and the staff went above and beyond what they needed to to help me. I had purchased a service plan from a local dealer when I bought my car in 2003. After reviewing the service plan contract with me, Greg noticed that some of the items that I needed were actually covered! For over eight years I had gone only to the dealer and they brushed me off when I asked about my plan. Since my car was running pretty well and not costing me much, I didn't make a big deal about it. After all the great work done, my car is running great! Ultimate Automotive earned a new life long customer in me. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the Awesome comments Butch! | |
|
|
|
Great job
Great job saved me some $ by saving some old parts and even went to the emissions station for me. Awesome Thanks Skip - Review by DemandForce.com | |
|
Mel & Nancy H.
Feb 24th, 2012 | |
|
|
review
Excellent!! Not only in service but they are improving the magazine selection while I wait!!! - Review by DemandForce.com | |
|
Sebastian F.
Feb 24th, 2012 | |
|
|
Oil Change
Curtious staff, fast service and liked the fact that when presented with a 'things to do list', there is no pressure to do right then and there. - Review by DemandForce.com | |
|
Janice & Mark C.
Feb 23rd, 2012 | |
|
|
very satisfied, as usual
Excellent service from start to finish, as usual. - Review by DemandForce.com | |
|
Sean & Michelle H.
Feb 19th, 2012 | |
|
|
Always Reliable & Trustworthy Service
The owners, staff & mechanics at Ultimate Auto have always proven to be reliable & trustworthy. They keep the best interest and the longevity of our vehicles in mind and take the best care in the service they provide. The most outstanding quality at Ultimate Auto is the personalized service. From the first day they have made us feel like part of the family. They take the time to get to know their customers and therfore meet not only our cars needs but also understand our personal situatations and work to provide us with priority service. All service recommendations have been accurate and cost effective. Our family has relied on Ultimate's services since we moved to Cromwell 4 years ago and will continue to utilize and recommend them for a long time to come. - Review by DemandForce.com | |
|
|
|
Glad to be back
Lived out of the area for a while glad I'm back in Rocky Hill where my car can get great service. Wish it didn't need as much but glad it was at Ultimate Auto Truck & Equipment! Had my blinkers fixed for $300 less than the last place told me it would cost. That's why our family trusts Ultimate Auto for over 20 years. - Review by DemandForce.com | |
|
|
|
SERVICE WITH A SMILE
How could my review be anything but perfect? Would I have continued all of these years to request your fine service if it was, in fact, not the best? My current edition of Quicken only goes back to 2000, so I can only certify that service with "the best" started at least by 2000, if not significantly before. I hope you will always be there for me and my Toyota, Gentlemen...Lynne W. Brown - Review by DemandForce.com | |
|
|
|
Awesome as usual.
Dependable, friendly with customer service that can compete with anyone. - Review by DemandForce.com | |
|
|
|
service
Phil, was pleasant and extremely helpful resolving my car problems in an efficient and professional manner. Also your technician did a great job repaing my car. Thanks - Review by DemandForce.com | |
|
Barbara N.
Jan 10th, 2012 | |
|
|
Wonderful serv ic e
Thanks to all for wonderful and caring service for my car and for me. - Review by DemandForce.com | |
|
|
|
Fabulous experience
Loved the level of accommodating service. Honest and upfront with what is exactly being down and the cost. Didn't feel like I was being sold more than what I needed. - Review by DemandForce.comFeedback from Shop Owner:
Thank you Terry for your kind words. It was great to meet you. Have a fantastic holidy break!
Greg | |
|
|
|
Skip
They always give a detailed explanation of what they did they never just give you a bill. Skip Comstock - Review by DemandForce.com | |
|
Judy & Gary B.
Dec 9th, 2011 | |
|
|
Excellent service
Thank you for servicing my daughter's car. We were concerned because our regular mechanic wasn't able to work on this model, but that cloud had a silver lining! The service was so thorough, and you even picked it up at my work and gave me the use of a loaner! - Review by DemandForce.com | |
|
|
|
2007 Ford Taurus
No one can beat your excellent customer service and follow-up. In this day and age excellent customer service and follow-up is rare.
Thank you for looking at the car so quickly and getting it repaired the same day. I do not believe any business is better than yours. Thank you! - Review by DemandForce.com | |
|
|
|
Been a customer for many years
and I continue to trust my car to their care. Only one minor issue ever occured post servicing and the owner phoned me after hours to immediately resolve it. To me, a car is critical(yes expensive)and essential item; I need it to perform at it's best each time I use it. Ultimate's work helps this happen with top notch service. Keep it up! - Review by DemandForce.com | |
|
|
|
|
|
|
Great service!
Fast, curteous, and professional. This time, I started a repair myself and botched it.... they took care of me on a moments notice, did not make me feel bad, and charged me fairly.
Cannot ask for for more than that! - Review by DemandForce.com | |
|
|
|
Five Star Service
I have always relied on Ultimate to take care of our car. This began in 2004 and there has never been a reason to change!!! And so, I will continue to rely on Ultimate to take care of our automotive needs.
I have recommended others to Ultimate!!!
Sincerely Ray H. Kliewer - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words Ray.
Greg | |
|
|
|
Bulb replacement
Instant headlight bulb replacement! Great service as usual - Review by DemandForce.com | |
|
|
|
Professional and courteous as always!
Greg, Steve, and the rest of the staff are great. I'm always pleasantly surprised at how anyone of the staff will describe the work that was done on my car and why it was necessary. An honest business at a fair price! - Review by DemandForce.com | |
|
|
|
Great Company
Profesional, thorough, and accomodating as always. - Review by DemandForce.com | |
|
|
|
Experienced and capable shop, very customer friendly
I brought my car to Ultimate for an oil change, and was surprised at the level of detail that went into the accompanying inspection. When I asked for additional detail about specific trouble spots, they were happy to talk through it. I left my car there later that week for my alignment, and (in addition to checking the alignment) they took pictures of the trouble spots that were difficult to see and describe from a few days earlier. The pictures were included with my alignment report and were both helpful and free of charge. Ultimate has exceeded my expectations, and will certainly work on my car in the future. - Review by DemandForce.com | |
|
Kathryne J.
Sep 28th, 2011 | |
|
|
Superior Quality
Timely, courteous, and excellent service. I am a customer for life! - Review by DemandForce.com | |
|
|
|
Joe Fazekas
As usual, impeccable customer service, timely, and professional repairs at a fair price. - Review by DemandForce.com | |
|
Heather & Carl A.
Sep 17th, 2011 | |
|
|
Awesome service!
You guys are great! You are honest, fair and customer oriented! We love to support l - Review by DemandForce.com | |
|
|
|
Excellent Service
To all of you at Ultimate Auto:
A++. We want to thank each and everyone of you for all your hardwork repairing our SUV. Your commitment to customer service as well as to any warranty was beyond expectations. It is nice to know that there are still companies that you can trust. Thank you again and we will be back. - Review by DemandForce.com | |
|
|
|
Skip
It was fantastic that you guys developed and installed a new fuse box system for my older car. I works great! It would have been easier to get a new part but it still would have been an obsolete system. Thank you for taking the time to go that extra mile. - Review by DemandForce.comFeedback from Shop Owner:
Thanks Skip, Brian worked real hard at it and it came out great! Ended up fixing a whole bunch of issues. I couldn't do it without great technicians and it just wouldn't be worth it without Great clients like you! Thanks for the kind words. | |
|
|
|
Simply the best
You're simply the best, better than all the rest
Better than anyone, - Review by DemandForce.com | |
|
|
|
Always there for me
Dragged my car and muffler in the shop yesterday. Just started a new job which involves driving. They took it right in, gave me a loaner car and by the end of the day, everything was fixed, got my oil change and it didn't affect my work schedule which I was truly grateful for. The people that work there are the best and will do whatever they can do to accomodate your needs if they possibly can. - Review by DemandForce.com | |
|
|
|
Consistently great service
I've had my car serviced here for many years. The work and service is consistently top notch. - Review by DemandForce.com | |
|
|
|
The best!
Service excellent as always. Looking for the auto repair center you can trust? THIS IS IT! - Review by DemandForce.com | |
|
Mel & Nancy H.
Jul 16th, 2011 | |
|
|
Ultimate Automotive
Highly skilled techs and flexible arrangements. pleasant experiences (as much as a car repair can be)we have used them for years.
Would suggest a better selection of magazines :) - Review by DemandForce.com | |
|
|
|
Awesome service as usual!
Alway have work done at Ultimate and they never let us down. They are really knowledgable especially with Subaru vehicles! - Review by DemandForce.com | |
|
|
|
|
|
|
Routinhe oil change and check up on my Honda
Thanks! Great service. You make it all so easy for me. I really appriciate your help about my car and how you come to pick me up when the care is ready. It is wonderful to be able to have such confidence in your work and advice, - Review by DemandForce.com | |
|
|
|
Brakes
You folks have been consistent with wonderful service! Thank you for being there! :) - Review by DemandForce.com | |
|
|
|
Excellant
I was well taken care of, looking out for my safety, very satisfied - Review by DemandForce.com | |
|
|
|
Excellent service!
Excellent service, as always! So professional, kind, honest, and helpful. - Review by DemandForce.com | |
|
John & Marianna R.
Jun 17th, 2011 | |
|
|
Ultimate Auto Truck & Equipment
Great service; very warm and welcoming. Proactive with car issues and having a loaner car definitely helps make booking appts easier. - Review by DemandForce.comFeedback from Shop Owner:
Thanks Marianna and John for the great review. We appreciate your business and kind words. Hope Jack has a great all-star season! See you soon
Greg | |
|
Joel & Annemarie G.
May 31st, 2011 | |
|
|
Service from the 'folks' at Ultimate Automotive
Excellent service as usual...thanks for keeping our automobiles 'working' like they are NEW - Review by DemandForce.com | |
|
|
|
Car Owner/Realtor
Great service.... Love the loaner car and the convenience of not having to get a ride to and from the garage or worse.... waiting for the work to be done. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words and all the referrals Allen! Were always looking for great clients like yourself. | |
|
|
|
Happy To Have You in Our Corner
Thanks for taking care of the mechanical needs of our vehicle and working with the, sometimes, difficult warranty company. We appreciate your work and fairness. - Review by DemandForce.com | |
|
|
|
Service
The staff always does a great job!
Thanks - Review by DemandForce.com | |
|
|
|
Trusted Professionals
As I always say, I would not trust anyone else with my car. These are great people! They are friendly, professional and willing to answer all of my questions. - Review by DemandForce.com | |
|
|
|
Everything was great as usual
Awesome Service is fast, meticulous and the staff is always friendly. - Review by DemandForce.com | |
|
Mel & Nancy H.
May 7th, 2011 | |
|
|
experience @ UA
Great experience but the magazine selection could be better!! - Review by DemandForce.com | |
|
Janice & Mark C.
May 6th, 2011 | |
|
|
superior service
After a small fender-bender, we had our car delivered to Ultimate and before we even knew if they could do the needed work or a body shop was required, they gave us a loaner, then when asked, they did the work,and exceeded our expectations. Looks better now than before the accident! - Review by DemandForce.com | |
|
|
|
Can't go wrong taking your car here
Used this business for years. Excellence service as always and ready when promised. - Review by DemandForce.com | |
|
Benjamin T.
Apr 28th, 2011 | |
|
|
Great Place
I had a great experiance with you guys.
Ultimate Auto is a very proffesional and knowledgable business. I will always bring my trucks to Ultimate Auto.
I am very satisfied with all the work you guys did on my truck.
Thank you, Benjamin Tuthill. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for your kind comments Benjamin. Our goal is To Exceed Our Clients Expectations Every Day. Any time we can help, give us a call. We truly would like more clients like yourself so if you would please pass our name to your friends and acquaintances that would be great. Greg | |
|
|
|
Very professional and thorough service
I brought my 2000 Nissan Pathfinder in for service. I needed an oil change and to have my exhaust system looked at. The guys did a thorough inspection and provided me with a list of repairs needed. I had the oil change done but opted to wait until my emissions inspection is due (in the fall) to see if any other major repairs are needed so I can decide if it is worth putting the money into the car. If I decide to have the work done I will chose Ultimate Auto. They were extremely professional and competent. - Review by DemandForce.com | |
|
Janice & Mark C.
Aug 23rd, 2011 | |
|
|
exceeded expectations, again
Just a normal oil change. All as expected until the end--they "upsold" me a coupon good for the next two oil changes and one rebalance/rorate of tires. But then discounted it so that it cost nearly nothing. - Review by DemandForce.com | |
|
|
|
service for my car
It is always a pleasure to do business with all the people at Ultimate. They always explain the problems and solutions, always curtious, warm and professional, and go out of their way to help. - Review by DemandForce.comFeedback from Shop Owner:
Thank you Carol for your kind words. Greg | |
|
Carroll N.
Jul 20th, 2011 | |
|
|
Service & repair
Thank you for your good service as usual and the use fo your loner car. - Review by DemandForce.com | |
|
Lynne & Roland L.
Mar 23rd, 2011 | |
|
|
Great
Very responsive to problems that come up suddenly. - Review by DemandForce.com | |
|
|
|
Great
Was on the road for work. My truck blew a wheel bearing and I drove in with no appointment. These guys had me on the road in under two hours. Couldn't be happier. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for your positive feedback Dennis. if your ever in there area stop by. Thanks - Greg | |
|
|
|
oil change
very pleasent, honest. waiting was not long - Review by DemandForce.com | |
|
Doug & Kathleen N.
Mar 17th, 2011 | |
|
|
Oil change, standard check-up
The service at Ultimate Automotive is unbeatable. The staff is friendly, knowledgeable and informative, and the service is prompt and of the highest quality. I am so grateful to have such a reliable mechanic and for the loaner car; what a life saver! - Review by DemandForce.com | |
|
Patricia,doug F.
Feb 24th, 2011 | |
|
|
Oil change
I called for service on short notice and was taken care of the same day. Thank you - Review by DemandForce.com | |
|
Alan & Liz M.
Feb 22nd, 2011 | |
|
|
Excellent
Had a comprehensive inspection. Everything went well. Good deal with the inspections, oil changes & tire rotation! - Review by DemandForce.com | |
|
Michael Kevi N.
Feb 14th, 2011 | |
|
|
Excellent
Very professoional, reliable and on time - Review by DemandForce.com | |
|
|
|
Outstanding and reliable
The service team is well trained,thorough, and kept us informed of their progress throughout the entire process. I highly recommend this shop for diesel truck repair. - Review by DemandForce.comFeedback from Shop Owner:
Thank Janice for your positive feedback. Anything we can do to help please let me know. Greg | |
|
|
|
Very satisfied as usual
Great service, staff has years of experience and will take time to explain things to your car. Friendly, treats you like family. Won't do anything that doesn't need to be done. Awesome A plus - Review by DemandForce.com | |
|
|
|
Peace of mind
I always receive excellent service! My questions and concerns are always addressed in a friendly and professional manner. And I appreciate the recommendations for my vehicle. I wouldn't take my car anyplace else! They are great people and they have my trust. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for your kind words Laura. We appreciate you. Greg | |
|
Alan & Liz M.
Jan 21st, 2011 | |
|
|
Excellent
Most repairs were covered under warranty with no issues. The use of a loaner vehicle was great! - Review by DemandForce.com | |
|
Courtney & Richard S.
Jan 17th, 2011 | |
|
|
Excellent
Ultimate Automotive has always provided exceptional, honest, prompt service. I would (and do) recommend them to everyone. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words Courtney, Hope your 2011 is exceptional! Greg | |
|
|
|
work done in a timely maner with excellent explanation and description in response to my questions.
I have always been pleased with the service I've received from Ultimate. - Review by DemandForce.com | |
|
Mel & Nancy H.
Mar 12th, 2011 | |
|
|
excellent as always
timely, highly reccomended, and reasonable rates (please do not tell that to Greg:) - Review by DemandForce.comFeedback from Shop Owner:
Thanks Mel for the positive comments. Now the cats out of the bag sooooo. Greg | |
|
|
|
Excellent service!
Excellent response time and communication. The job was completed quickly and completely. Drop-off and pick-up service was appreciated greatly. You'll love dealing with these folks! - Review by DemandForce.com | |
|
|
|
Very Responsive
Thanks for taking my son's car in and taking care of what the car needed so quickly. You guys are the best! - Review by DemandForce.com | |
|
|
|
|
Chris & Chris J.
Oct 10th, 2010 | |
|
|
fast,professional,affordable
Ultimate Auto sets a standard for all other repair shops to follow . - Review by DemandForce.com | |
|
|
|
Excellent
Reliable, friendly, and very, very helpful. - Review by DemandForce.com | |
|
Ken & Carol C.
Oct 3rd, 2010 | |
|
|
4
Usually very prompt, knowledgeable and thourough...seem to always find something beyond regular oil change to be done. - Review by DemandForce.comFeedback from Shop Owner:
Hello Carol, I would like to appologize for not more clearly and respectfully explain the situation. I will give you a call today. Thanks for your response. Greg | |
|
|
|
straight forward
Treated me with respect got work on car finished on time. Had my sister bring her car there she got straight answers. - Review by DemandForce.com | |
|
|
|
Awesome
Car runs beautifully thanks to your updating me on what needs to be done next all the time. Good for planning and maintaining the car instead of handling repairs from a breakdown. - Review by DemandForce.com | |
|
|
|
Brakes and new battery
Service was very professional and most efficient - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the positive comments Ron. I appologize for the need to come back for rebleeding of the brakes.
Thanks Again Ron.
Greg | |
|
|
|
Quick Easy and Enjoyable
UAT&E is a professional organization that delivers on the promises that they make to their customers - Review by DemandForce.com | |
|
|
|
Courteous, direct, helpful
Competent and courteous, always willing to explain what's going on and why they recommend certain actions -- even to those of us who are not automotive experts. - Review by DemandForce.com | |
|
|
|
Doing it well....
If you have to do it, do it here. This group takes their work seriously. Word of mouth goes a long way and I'm shouting at you. In my experience, you get what you pay for. Enough said. - Review by DemandForce.comFeedback from Shop Owner:
EJ,
Thank you for the glowing review. We strive to have every customer's experience just like yours.
Steve | |
|
Gilbert F.
Nov 23rd, 2010 | |
|
|
excellent
A belt in my car broke. I brought my car to Ultimate first thing without an appointment. Even though they were pretty full, they took my car in and had it done by end of the day. People were courteous and professional. I am impressed with the quality of work as well as the follow up to make sure you are happy via email. - Review by DemandForce.com | |
|
Cynthia H.
Nov 21st, 2010 | |
|
|
Excellent service!
Everyone at Ultimate Auto is very service oriented and helpful. They help me keep my car running in good condition, and make sure my ride is safe. - Review by DemandForce.com | |
|
Mel & Nancy H.
Nov 7th, 2010 | |
|
|
excellent service!!!
good perks like loaner cars, coffee etc. - Review by DemandForce.com | |
|
|
|
In for an oil change and have a battery replaced
All staff are professional, knowledgable, and friendly. Always willing to go out of their way to help. - Review by DemandForce.comFeedback from Shop Owner:
Thanks Carol! | |
|
|
|
oil change
Excellent as always. I especially appreciated the advice and help on my son's truck. - Review by DemandForce.com | |
|
|
|
|
Joel & Annemarie G.
Aug 5th, 2010 | |
|
|
Work on GCHECK August 4, 2010
VERY Professional people doing GREAT work...very satisfied with the experience at your place of business and the people - Review by DemandForce.com | |
|
Kate & Ross P.
Aug 5th, 2010 | |
|
|
Excellent
Work was done in a timely manor. There was great communication between Ultimate Automotive and the customer as to what was required for the repair of the vehicle and the estimated cost thereof BEFORE the repair was made. I'm thoroughly satisfied with their professional and courteous service which is their standard. - Review by DemandForce.comFeedback from Shop Owner:
Thank You for your kind words. Anything we can do to help please do not hesitate to call. Thanks Greg | |
|
|
|
Perfect
Ultimate did what they said. Very refreshing for this day and age. - Review by DemandForce.comFeedback from Shop Owner:
Thank You Mr. Burleson for the positive comments. Greg | |
|
|
|
great visit
Very courteous and professional staff. Appreciate the loaner car very much. - Review by DemandForce.comFeedback from Shop Owner:
Mark, Thank you for the positive feedback. Its always good to hear. Anything we can do to help please call. Greg | |
|
Betty & Evans K.
Aug 11th, 2010 | |
|
|
Very Satisfactory
We anticipated the worst and expensive diagnosis. What a relief to hear that it was not so bad and the cost bearable.Think tyhe people who opeerate Ultimate auto are honest and reliable.We have been here three years and have had routine and otherwise contacts for our cars and have not been disappointed with the results. - Review by DemandForce.com | |
|
Patricia,doug F.
Jul 23rd, 2010 | |
|
|
Great
You folks took me on short notice and provided me with a ride to and from your service center. I will never go anywhere else. Thank you - Review by DemandForce.com | |
|
|
|
Speedy
Got me in with a loaner for a brake job. Don't find many honest folks anymore, but here you will! If you walk away not fully understanding the problem, costs, etc, it is your own fault. - Review by DemandForce.com | |
|
|
|
excellent service
I always count on Gregg, Steve, & staff for a positive professional experience. I am never disappointed. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words Pat. Anything we can ever do, Please call. | |
|
Barbara N.
Jun 29th, 2010 | |
|
|
Everything was great
I am always pleased with the way you take care of my cfan and me. Thanks - Review by DemandForce.com | |
|
|
|
Oil change
My car was picked up and returned a few hours later. As usual, exceptional customer service and car service. - Review by DemandForce.comFeedback from Shop Owner:
Thank you for the positive feedback. Anything I can ever do please let me know.
Greg | |
|
Joel & Annemarie G.
Jun 10th, 2010 | |
|
|
Wonderful!
Going to Ultimate is a nice experience. The staff is cheerful and helpful. The shop is neat and clean. The work is done in a timely fashion, and the car always comes back clean as well. Thank you SO much for a fine experience! - Review by DemandForce.com | |
|
|
|
Very Informative
They pointed out the work that my car should have and helped me pace my maintenance repairs over time. The help me prioratize what needs to be done sooner verses later. - Review by DemandForce.comFeedback from Shop Owner:
Thanks Allen for the positive comments. We're here for you any time. Greg | |
|
LUCILLE G.
Nov 27th, 2013 | |
|
|
|
Good place to get good service. Friendly and accommodating too. All they need is a cozy little fireplace while you wait for your car,right Tina?Lucille - Review by DemandForce.com | |
|
Anonymou S.
Nov 27th, 2013 | |
|
|
|
This shop is like no other. They are honest, give my car a great inspection every time I need service. They even have loaner cars when needed for major services. I plan to tell all my friends and family about Ultimate Automotive! - Review by DemandForce.com | |
|
|
|
|
|
|
|
As always they provided great service. Thank you! - Review by DemandForce.com | |
|
CARMELLA OR LUCILL E.
Nov 14th, 2013 | |
|
|
|
Everyone is top notch, friendly, and accommodating!Lucille - Review by DemandForce.com | |
|
TOM & CHARLENE W.
Nov 14th, 2013 | |
|
|
|
guys your the greatest, the best example of a caring, professional car technicians all the way down the line.... call me about the buick to sell,, dropped off last night. - Review by DemandForce.com | |
|
BETTY & EVANS K.
Sep 20th, 2013 | |
|
|
|
Efficient and clear in explanations. Pleasant to do business with them. - Review by DemandForce.com | |
|
Anonymou S.
Sep 19th, 2013 | |
|
|
|
|
|
|
Service was completed in good time with ample explanations - Review by DemandForce.com | |
|
Anonymou S.
Sep 16th, 2013 | |
|
|
|
Wow. Service at a maximum. Clean place, easy to find location, better than reasonable pricing, vehicle ready earlier than expected, and a sense of security after seeing the kajillion-point inspection they provided-for free. They even told me that I didn't need some of the work I thought I needed, thereby reducing the estimate total. That's integrity. I can't see myself going anywhere else for service of my truck. Thanks Greg & Company! - Review by DemandForce.com | |
|
SEBASTIAN F.
Sep 5th, 2013 | |
|
|
|
Great customer service and concern for the customer. - Review by DemandForce.com | |
|
Anonymou S.
Aug 31st, 2013 | |
|
|
|
Reliable and always helpful. Trustworthy. Thanks! - Review by DemandForce.com | |
|
BERNARD H.
Aug 31st, 2013 | |
|
|
|
|
|
|
I was in a jam with my vehicle. Steve went out of his way to get my vehicle serviced and provide me with a loaner car. Automobile service, especially on older vehicles, is a tough area. Are repairs worth it, what else will go wrong, etc. I have always felt Steve and Phil have gone out of their way to make sure I am getting what is in my best interest. Jim H. - Review by DemandForce.com | |
|
LUCILLE G.
Aug 27th, 2013 | |
|
|
|
Anonymou S.
Aug 24th, 2013 | |
|
|
|
As always, my experience at UA went perfectly. The price that Steve quoted me on the phone was right on target...Very impressive. Phil is always there with that contagious smile to welcome me there and answer any questions, I may have....My AC is working now and I thank you very much... - Review by DemandForce.com | |
|
ROY & LINDA D.
Aug 22nd, 2013 | |
|
|
|
|
|
|
Hones, courteous and professional service can be counted on every time. Management stays involved. - Review by DemandForce.com | |
|
Anonymou S.
Aug 6th, 2013 | |
|
|
|
They can accommodate to your needs. I rather make an appointment and make sure I get the service I need than just going to a speedy oil change place and get just an oil change and leave out other important services and additional check ups. - Review by DemandForce.com | |
|
|
|
|
The automotive repair service here is outstanding. - Review by DemandForce.com | |
|
Anonymou S.
Jul 31st, 2013 | |
|
|
|
|
|
|
I recently took my car in to Ultimate auto for what I thought was going to be a timing belt replacement. Due to the cost of the work and the advice of Steve, I am able to delay the repair comfortably. These people are HONEST, something that is rare these days in my opinion. They also discovered a defect in some brake work that had recently been installed and they replaced that at no charge. My car recently turned 200k and I trust Ultimate Auto. These guys I believe tell you the truth, not scaring you in to having unnecessary work done. I highly recommend them. - Review by DemandForce.com | |
|
Anonymou S.
Jul 25th, 2013 | |
|
|
|
TOM & CHARLENE W.
Jul 24th, 2013 | |
|
|
|
fantasic trip. honest a fair servece is the wiinner that keeps us coming back. - Review by DemandForce.com | |
|
Anonymou S.
Jul 23rd, 2013 | |
|
|
|
As always, wonderful and complete service for my car and for me!! Thanks - Review by DemandForce.com | |
|
RICHARD S.
Jul 20th, 2013 | |
|
|
|
|
|
|
Couldn't be more pleased with Ultimate Auto's excellent professional service and courteous attention. Great service at reasonable price. Recommend to everyone. - Review by DemandForce.com | |
|
|
|
|
If I say I have a concern. It's addressed with complete assurance. Thanks for being one of my comfort zones. - Review by DemandForce.com | |
|
|
|
|
|
|
|
As always, the staff at Ultimate Auto took care of all my automotive repair needs. From setting up a loaner car to following up on a tire warranty, they even applied my bonus dollars even though I hadn't received the coupon yet. - Review by DemandForce.com | |
|
|
|
|
Completely pleased with my experience. Greg explained very thoroughly the work that needed to be done to make this car safe for the road, as well as other work that would need attention in the future, but not necessary at the present time. There was no pressure to do any unnecessary work. Upon picking up the car, Greg once again went through a thorough analysis of the car, what was done and what still needed to be done. - Review by DemandForce.com | |
|
|
|
|
They were very helpful, understood my situation and kept the repairs within the quoted price. I will be utilizing their services again. - Review by DemandForce.com Feedback from Shop Owner:
Thank You Brian for the positive comments. Anything we can help with please call. Thanks Greg | |
|
|
|
|
Anonymou S.
Sep 24th, 2013 | |
|
|
|
|
|
|
Very detailed and clear in explaining the findings in your car. Will work with you within the budget. - Review by DemandForce.com | |
|
|
|
|
|
|
|
Awesome service as usual. Love the new loaner Crysler 300. - Review by DemandForce.com | |
|
Anonymou S.
Jun 29th, 2013 | |
|
|
|
RICHARD & NAN O.
Jun 28th, 2013 | |
|
|
|
Great service with personal attention, as always! Love being able to make the appointment online. - Review by DemandForce.com Feedback from Shop Owner:
Thank you for the positive feedback. Glad to be able to make your appointment setting more convienient. | |
|
Anonymou S.
Jun 22nd, 2013 | |
|
|
|
Lary Levitt S.
Jun 16th, 2013 | |
|
|
|
Greg
I was very pleased with the free rental and your follow up.
I hope this can be long relationship built on trust.
I changed the air filter as suggested. It was a mess.
Enjoy Father's Day - Review by DemandForce.com | |
|
|
|
|
My service this last time was extraordinary!!! Even my wife agreed!!!Everything was as planned and even the Chief participated in the mechanical effort!!! When does that happen nowadays??? I was tempted to come back for future service, ha!!! I've been a customer for over nine years and don't plan to change!!! And that's the Gospel Truth!!! Yes Indeed! Dr. Ray H. Kliewer - Review by DemandForce.com | |
|
|
|
|
All good...JZ - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the positive review. | |
|
|
|
|
|
|
|
Everthing went according to plan. We did add rotation of the tires, which was fine. We are discussing the addition of two, used wheel rims on the drivers side. An estimate is expected from Ultimate.Ray H. Kliewer, A satisfied customer since 2004. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for your kind words Ray. Phil should be in touch with today on the hub caps.. | |
|
MARIA & SCOTT K.
Jun 7th, 2013 | |
|
|
|
Provided accurate information, they are not out to "rip off anyone". - Review by DemandForce.com Feedback from Shop Owner:
Thank you for your positive comments. | |
|
JANICE & MARK C.
Jun 4th, 2013 | |
|
|
|
As usual, Ultimate Automotive provided excellent service. - Review by DemandForce.com | |
|
|
|
|
A GREAT EXPERIENCE ! GREG, STEVE, AND THEIR STAFF ARE ALL VERY PROFESSIONAL AND ACCOMMODATING. WE RECENTLY HAD AN ENGINE REBUILT AND WERE GREETED WITH ALL THE INFORMATION UP FRONT, FROM COST TO TIME. WE WERE ALSO GIVEN A RENTAL CAR FOR A 2 WEEK PERIOD FREE OF CHARGE. WE HIGHLY RECOMMEND ULTIMATE AUTO TRUCK AND EQUIPMENT FOR ALL YOUR VEHICLE NEEDS - Review by DemandForce.com Feedback from Shop Owner:
Dave, | |
|
Anonymou S.
May 22nd, 2013 | |
|
|
|
Fantastic service. Phil, Greg, and the crew are excellent. - Review by DemandForce.com | |
|
|
|
|
As always, efficient, friendly, quality service. - Review by DemandForce.com | |
|
|
|
|
ELIZABETH S.
May 11th, 2013 | |
|
|
|
friendly, helpful and timely careexplanation of work well done - Review by DemandForce.com | |
|
|
|
|
|
|
|
All repairs were discussed and explained to me before work was done. Repairs were completed in a timely manner. - Review by DemandForce.com | |
|
MEL & NANCY H.
Apr 26th, 2013 | |
|
|
|
Great magazines!! Good reliable service!, heartily recommend them. - Review by DemandForce.com | |
|
Anonymou S.
Apr 25th, 2013 | |
|
|
|
Anonymou S.
Apr 20th, 2013 | |
|
|
|
They have a very professional and courteous staff. - Review by DemandForce.com | |
|
Anonymou S.
Apr 17th, 2013 | |
|
|
|
Wonderful service and work. Great people! Thanks - Review by DemandForce.com | |
|
|
|
|
The work on the car was completed in good time. It is working okay today. Concerns about the vehicle is always discussed in terms of any problems. Advice or suggestions are made at the time and are relevant as needed . - Review by DemandForce.com | |
|
BERNARD H.
Apr 13th, 2013 | |
|
|
|
Great customer service, technicians explain what needs to fix with my vehicle, very satisfied with their work. Definitely recommending them to friends, they have me as a repeat customer. - Review by DemandForce.com | |
|
MADELINE S.
Apr 11th, 2013 | |
|
|
|
Great, dependable service with staff that are always willing to answer your questions with a smile! - Review by DemandForce.com | |
|
|
|
|
The problem was checked out and repaired faster than I thought it would take. - Review by DemandForce.com | |
|
|
|
|
I stay with Ultimate Automotive because of the trust that comes with the service received and the professional staff. - Review by DemandForce.com | |
|
GRETCHEN S.
Mar 8th, 2013 | |
|
|
|
My first visit to Ultimate Auto was great. They were so easy to work with and provided me with an honest assessment of my vehicle. I would definitely recommend them to others. - Review by DemandForce.com | |
|
BETTY & EVANS K.
Feb 20th, 2013 | |
|
|
|
Prompt and courteous service. Noticed things that needed atttention (old wiper blades) and long overdue tire rotation. Explained low oil situation. Really good care. - Review by DemandForce.com | |
|
|
|
|
My service was well explained in a professional manner. The cost of my service was as expected.My service was done in an expected time frame. - Review by DemandForce.com | |
|
|
|
|
My review is great. I have a one hour commute each way every day. I had a Subaru that had more problems than I realized, but the symptoms were exactly what Phil told me. I had a serious problem from another garage that kept recommending more and expensive resolutions. Phil told me what to buy with my budget and mileage. I am totally grateful for his recommendation. Today, Ultimate Auto loaned me a complementary car because of my commute and updated my new car without charge because they are able to connect with the dealership and complete the oil change under the warranty. They also included at no extra charge, the very problamatiic resolution of the automatic door closing problem. I highly recommend Ultimate Auto. They discovered the original problem and came up with the best solution for me. Kate Sanders - Review by DemandForce.com | |
|
Anonymou S.
Feb 5th, 2013 | |
|
|
|
RICHARD & NAN O.
Jan 27th, 2013 | |
|
|
|
Anonymou S.
Jan 25th, 2013 | |
|
|
|
TOM & CHARLENE W.
Jan 25th, 2013 | |
|
|
|
LYNNE & ROLAND L.
Jan 18th, 2013 | |
|
|
|
Great service - Review by DemandForce.com Feedback from Shop Owner:
Thanks Lynne, Its our pleaseure. | |
|
EDWARD & JENNIFER O.
Jan 18th, 2013 | |
|
|
|
I had an issue with my 2003 VW TDI. It was taken to dealer who informed me that there was an issue with the injection pump and the cost was going to be in excess of $2200. I had the car taken to Ultimate to have it checked. Steve and his guys went over the car and found that the issue was with a severed vaccum connection and tensioners. They repaireed the issue and the car is running like a top. - Review by DemandForce.com Feedback from Shop Owner:
Ed, Thanks for your positive review. | |
|
Anonymou S.
Jan 17th, 2013 | |
|
|
|
Honest assessment of the car's condition, expert service, and reasonable rates gives me confidence that my car is in good hands. - Review by DemandForce.com | |
|
BETTY & EVANS K.
Jan 11th, 2013 | |
|
|
|
Prompt and pleasant service along with sound advice. Reliable personnel and honest. - Review by DemandForce.com | |
|
MEL & NANCY H.
Jan 11th, 2013 | |
|
|
|
|
|
|
As usual my experience with Ultimate Automotive was extremely,pleasant ,uneventful and cost effective. I am an advocate of their automotive services. I find everyone I deal with there to be pleasant,honest,knowledgeable and hardworking. I recommend them unequivocally. PRW - Review by DemandForce.com | |
|
SUE & IAN J.
Mar 15th, 2013 | |
|
|
|
MADELINE S.
Mar 14th, 2013 | |
|
|
|
I never have any fears when going to Ultimate Auto! The staff are always friendly and explain the service to be done clearly. I know my car is in "safe hands" and the service done well! :) - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the kind words Madeline. It always nice to see you. | |
|
Anonymou S.
Mar 25th, 2013 | |
|
|
|
We've been working with Tom and his staff for many years. Our retirement community relies heavily on transportation and they have made many accomodations to get our van back on the road as soon as possible. We thank them for their service and would recommend them highly. - Review by DemandForce.com | |
|
|
|
|
As usual, this wonderful group evaluated my car and gave me a best and worst case scenario in order for me to make an informed decision on a costly repair. The work came in in the middle, and they put me back on the road feeling confident that the car will not let me down--at least not for the same reason. We are fortunate to have Ultimate in our community. - Review by DemandForce.com | |
|
Anonymou S.
Oct 14th, 2012 | |
|
|
|
I have been a customer of UA since 2000 and have always had an excellent experience. They are very thorough, friendly, and try to accommodate you as best they can (free loaner cars, etc.) The staff is really friendly and helpful... I wouldn't want to go anywhere else... - Review by DemandForce.com | |
|
ROY & LINDA D.
Oct 13th, 2012 | |
|
|
|
Anonymou S.
Sep 27th, 2012 | |
|
|
|
I came first to this garage to change tires on my vehicle. I was so impressed with their service and friendliness, that I think I will continue coming here for all my car maintenance needs. The staff seems professional, reliable, and trustworthy. - Review by DemandForce.com Feedback from Shop Owner:
Thank you for the positive comments. Please also review us on Tire Rack. | |
|
MIKE & MARGO K.
Sep 25th, 2012 | |
|
|
|
My 14' box truck wouldn't start in the middle of the day, even with a jump start and I had to get to my next client. Greg talked me through the steps on the phone to get it started and into the shop. They had the new batteries in stock and I was off to my next client within the hour. - Review by DemandForce.com | |
|
|
|
|
When I go to Ultimate and ask for an oil change and that car be "checked out", I am greeted courteously, have a pleasant exchange with Greg and/or whomever is present, and can be confident that my car will receive the attention of someone well qualified to evaluate its condition. When anything is recommended, I listen, for I will be told if it is something that can wait, or should be done right away. When work is needed, it is guaranteed to be done right. I drive out feeling safe and cared for. The car runs beautifully after 10 years and over 120,000 miles of care by Ultimate. - Review by DemandForce.com | |
|
NICHOLAS & NAOMI O.
Aug 30th, 2012 | |
|
|
|
I have had my vehicle here several times, this past time was no different. I can not say enough about the service. You are treated like family and with compassion, everyone is HONEST!! I feel like the #1 thing they care about is the safety of my family and getting the job done right. They have bent over backwards for me and have done so much for my family I can not thank them enough! My husband says its like having a GOOD mechanic in the family. Thanks Phill!!!!! - Review by DemandForce.com | |
|
ROY & LINDA D.
Aug 25th, 2012 | |
|
|
|
friendly group and service done completely and timely - Review by DemandForce.com | |
|
|
|
|
another incredible service experience! It was pleasure having my car serviced here. Everyone was helpful and accommodating! - Review by DemandForce.com | |
|
|
|
|
Thanks so much for taking care of me and my Honda yesterday.
Your people and your service are the best! - Review by DemandForce.com | |
|
|
|
|
Had 4 new tires put on. Greg gave me all my options and explained each fully, then gave his recommendations. He was very cost sensitive, no pressure. Had to ask for a rental on short notice and they were able to accommodate my request. Best auto repair service I've ever dealt with, never feels like I'm being pressured to doing things that don't need to be done unlike dealing with the dealership. - Review by DemandForce.com | |
|
ROY & LINDA D.
Jul 31st, 2012 | |
|
|
|
Keep up the good work. A pleasure to work with! - Review by DemandForce.com | |
|
|
|
|
I will never take my car anywhere else if I have a choice. I know exactly what will be done and there are no surprises when I pick up my car. I know it will be high quality work!!! - Review by DemandForce.com | |
|
STEVE & LORI G.
Jun 21st, 2012 | |
|
|
|
|
|
|
I went here at the end of the day last thursday because I heard a noise in the front end of my car. They immediately looked at the car, took it for a ride and determined there was a problem, I left my car, with a loaner, it was repaired the next day , and the cost of repair,caliper pin and bolt, was very reasonable for me, which I really appreciated. - Review by DemandForce.com | |
|
SEAN & MICHELLE H.
Jun 4th, 2012 | |
|
|
|
Had a problem with my ignition 3pm on Friday afternoon..stopped by to see what they thought I needed to do....within an hour they had the part I needed delivered and installed so I could be confident not to get stranded out of town over the weekend, plus provided me a loaner car to run errands and pick up my son while they worked on my car.....Can't say enough good things about all the staff and owners at Ultimate! If more places did business the way they do the world would be a much happier place! Thanks for taking such good care of your customers! - Review by DemandForce.com Feedback from Shop Owner:
Wow thanks for the awesome comments Michelle. We certainly always strive to exceed expectations and it's great when clients take time from thier busy schedules to comment. Thanks again | |
|
Anonymou S.
May 17th, 2012 | |
|
|
|
I brought my car in for an oil change. I'm in a tight spot with finances right now and they only did what absolutely needed to be done. I know alot of places would've tried to convince me to have something fixed just for the money. The people are honest, knowledgeable and very, very pleasant to deal with. I have been going there for almost 10 years and have never had a problem with them. Thanks UA for being so awesome. - Review by DemandForce.com | |
|
Anonymou S.
May 10th, 2012 | |
|
|
|
After may years, Ultimate still provides consistently outstanding work and service. How refreshing when, at best, I encounter so many other mediocre to poor products and services. Keep up the fantastic work. - Review by DemandForce.com | |
|
Anonymou S.
May 6th, 2012 | |
|
|
|
Was in a couple days ago to resolve an issue with the tire pressure monitoring system resulting from poor execution and documentation by the car manufacturer. The mechanic was polite and respectful. Definitely a strong focus on exceeding the customer's expectations. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the kind words and we appreciate the opportunity to resolve the issue. It is always our mission to exceed expectations. | |
|
|
|
|
Ultimate Auto provides outstanding service! So much better than my dealership! So glad I discovered this shop! - Review by DemandForce.com | |
|
MEL & NANCY H.
Feb 24th, 2012 | |
|
|
|
Excellent!! Not only in service but they are improving the magazine selection while I wait!!! - Review by DemandForce.com | |
|
JANICE & MARK C.
Feb 24th, 2012 | |
|
|
|
Excellent service from start to finish, as usual. - Review by DemandForce.com | |
|
SEAN & MICHELLE H.
Feb 20th, 2012 | |
|
|
|
The owners, staff & mechanics at Ultimate Auto have always proven to be reliable & trustworthy. They keep the best interest and the longevity of our vehicles in mind and take the best care in the service they provide. The most outstanding quality at Ultimate Auto is the personalized service. From the first day they have made us feel like part of the family. They take the time to get to know their customers and therfore meet not only our cars needs but also understand our personal situatations and work to provide us with priority service. All service recommendations have been accurate and cost effective. Our family has relied on Ultimate's services since we moved to Cromwell 4 years ago and will continue to utilize and recommend them for a long time to come. - Review by DemandForce.com | |
|
|
|
|
Lived out of the area for a while glad I'm back in Rocky Hill where my car can get great service. Wish it didn't need as much but glad it was at Ultimate Auto Truck & Equipment! Had my blinkers fixed for $300 less than the last place told me it would cost. That's why our family trusts Ultimate Auto for over 20 years. - Review by DemandForce.com | |
|
|
|
|
How could my review be anything but perfect? Would I have continued all of these years to request your fine service if it was, in fact, not the best? My current edition of Quicken only goes back to 2000, so I can only certify that service with "the best" started at least by 2000, if not significantly before. I hope you will always be there for me and my Toyota, Gentlemen...Lynne W. Brown - Review by DemandForce.com | |
|
Anonymou S.
Feb 15th, 2012 | |
|
|
|
Instant headlight bulb replacement! Great service as usual - Review by DemandForce.com | |
|
JUDY & GARY B.
Dec 9th, 2011 | |
|
|
|
Thank you for servicing my daughter's car. We were concerned because our regular mechanic wasn't able to work on this model, but that cloud had a silver lining! The service was so thorough, and you even picked it up at my work and gave me the use of a loaner! - Review by DemandForce.com | |
|
|
|
5 Star Rating
Feedback from Shop Owner:
Thanks for the positive feedback.
Steve | |
|
|
|
Ultimate Service without question.
Having been a faithful customer for almost 20 years I am totally and completely satisfied with, not only the work, but a very competent staff who truly care for their customers, always with good advice.Feedback from Shop Owner:
Bob, Thank you for the positive comments.
Steve | |
|
Vincent A. S.
Dec 29th, 2023 | |
|
|
I loved it!
They went the extra, pardon the expression, "mile" to pick up my car so I didn't have to drive it in; although they missed fixing one of the lights, they did were fast to rectify the oversight, which was appreciated; I'd go back and would recommend them.Feedback from Shop Owner:
Vincent,
Thank you for pointing out our oversight and allowing us the opportunity to correct it.
Steve | |
|
|
|
Always quick, personnel is great, and I'm always told what's going on
Feedback from Shop Owner:
Thanks for the positive comments | |
|
Steve&fran W.
Jan 5th, 2018 | |
|
|
|
Great place to have you car serviced. They have dedicated Subaru specialists, even better. | |
|
|
|
Excellent Service and Always Accomodating
Service is always great but especially when something needs to be checked out quickly, they are accomodating by letting us stop by so they can take a look. We've been bringing our cars for many years. Feedback from Shop Owner:
Thanks you for being great customers! It's always a pleasure to assist your family. | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
Sebastian F.
Jun 3rd, 2014 | |
|
|
|
|
|
consistently exceeding expectation
As the owner of a small service oriented business, I have a high expectations for customer service when I buy anything. The staff at Ultimate regularly exceed my expectation. Hands down the best automotive-related experiences I have ever had. When I showed up a day early for my oil change appointment, no problem! They just slid my vehicle right in and I was out of there in half an hour. Keep up the great work guys!-gb | |
|
|
|
|
|
|
I loved it!
Feedback from Shop Owner:
Thanks Jim for the positive review! | |
|
Anonymou S.
Nov 18th, 2012 | |
|
|
|
So glad to have my car service by you!
Great service! Great people! Car (2000 Honda) is running like new.
Thanks - Review by DemandForce.com | |
|
|
|
|
Ultimate used their computer technology and old school hands on skills to solve a problem with my truck.
I appreciate everything that they did to resolve this problem. They saved my truck! - Review by DemandForce.com | |
|
Anonymou S.
Nov 13th, 2012 | |
|
|
|
Brought a vehicle in for a pre purchase inspection. The team was very accommodating and made sure the vehicle was brought in as soon as possible for review. They provided a thorough inspection report and it was a pleasant experience. - Review by DemandForce.com | |
|
|
|
|
If you are looking for 10 min oil change, this won't be the place to go. Those guys took their time, inspected my vehicle together with oil change, and brought problem areas to my attention. Got 40$ off my first oil change. I definitely will be back.
Thank you! - Review by DemandForce.com | |
|
|
|
|
Thanks again for the great service. Your team at Ultimate Automotive is wonderful.
The car is running great and I feel safer for having my car serviced there. - Review by DemandForce.com | |
|
Matthew F.
Jan 28th, 2015 | |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
First time customer
Exemplary Customer Service. Very knowledgeable. Diagnostic testing was quite thorough for my oil change. It was a pleasure. I would highly recommend the Ultimate Automotive Team. | |
|
|
|
|
|
|
5 Star Rating
| Customer left a review at |
|
| |
|
|
|
|
|
|
Ford F350 Flatbed. (Found On Road Dead.)
Our Company F350 was Towed in on Tuesday afternoon. The Guys at Ultimate Diagnosed the Problem, informed me of the Issues, Fixed the problems, and got the truck back to me the very next morning. awesome job guys. This is why I'll keep on going back.
Randy Thibeault
Logistics Manager
Paradigm Precision | |
|
|
|
|
|
|
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
|
|
| Customer left a review at |
|
| |
|
|
|
Ultimate Auto Truck and Equipment are the BEST!
Not only are they excellent at what they do in terms of auto repair, their customer service is topnotch! Customer satisfaction is job one with them. | |
|
|
|
|
I like the service - I am always treated well and friendly - no Oh,you have this or that wrong and we must fix it right away.. Greg, you do not take advantage of a senior citizen, who knows nothing about cars. | |
|
Pat & Kristin W.
Nov 8th, 2015 | |
|
|
Recent Experience
The folks at Ultmate Automotive were able to accommodate my request to inspect a used car that I as thinking of purchasing on a timely basis. Their detailed analysis helped to give me a solid idea as to the overall condition of the car and its ultimate market value.
I did purchase the car and found the advice that I received enabled me to do so with a greater comfort level than if I hadn't had their advice on the condition of the car.
I am looking forward to continuing my relationship with UA now that I have another car to maintain. | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
Great service and a great product
Very friendly people as well as a speedy turn around with high quality work. Im always happy when I leave Ultimate. | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
Caroline V.
Sep 4th, 2016 | |
|
|
|
A good service!
Phil is friendly. Not to mention, he had a good patience to explain things to me.
I sent my old car to your place for many years so I send my parents car there!
Thank you!
Karen Feedback from Shop Owner:
Thank you for the kind words. It is always a pleasure to explain concerns fully to customers. | |
|
|
|
|
The service at ultimate is always great, but I feel like they went above-and-beyond during my most recent visit. I was getting ready sell my older minivan, and brought it to the shop hoping for a same-day oil change as a last minute regular-maintenance item before giving the keys to the new owner. Even though the shop was super busy that day, they were able to fit me in. Feedback from Shop Owner:
Thank you Tommy for the personal review.
Steve | |
|
|
|
|
This shop is so organized it is unbelievable. The service guys are so nice too. I will return! | |
|
Tom And Charlene W.
Aug 30th, 2019 | |
|
|
I loved it!
eli . is the best mechanic i have ever worked on my cars in 40 years. | |
|
|
|
|
Sean And Michelle H.
Sep 2nd, 2019 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
Catherine H.
Feb 21st, 2017 | |
|
|
|
Professional courteous always have my best interest in mind when it comes to my safety with my car | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
Sean And Michelle H.
Sep 2nd, 2019 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
Janice & Mark C.
Dec 15th, 2018 | |
|
|
|
We have brought our cars to Ultimate for service for over 20 years. We have always been satisfied. We trust them as muc with our cars as we trust our doctors with our own health. Excellent service again this time. | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
|
Great service, spot on with diagnostic, no run around no up-selling. Great staff, great mechanics. | |
|
|
|
|
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
|
|
|
| Customer left a review at |
|
| |
|
Kristen S.
Oct 10th, 2018 | |
|
|
|
The team at ultimate went above and beyond for me as a new customer. My car broke down on Friday after work. I had the car towed there on a recommendation from family. They were closed for the weekend and reopened Monday morning. By Monday afternoon they had diagnosed the issue and were very reasonable with their quote. They did all of this after telling me that they are booking a week out. My car was ready by Tuesday around noon time. They were extremely fast, efficient, reasonable, and provided great customer service. I highly recommend Ultimate Auto for your service needs. Thank you to the entire team at Umtimate but especially Phil and Steve for being so attentive and prompt! Feedback from Shop Owner:
Thank you for trusting us with your vehicle and thank you for your positive comments. | |
|
Phil And Tracy L.
Sep 30th, 2019 | |
|
|
|
Heather P.
Jan 16th, 2019 | |
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
Great people to do business with | |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
Pam And Walter W.
Aug 7th, 2019 | |
|
|
I trust them wholeheartedly with what they say is necessary for my car, and now that the job will be done properly! Great honest service. | |
|
Mark And Kim W.
Aug 3rd, 2019 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
|
|
Great communications, professional and on time. Good job! | |
|
Rob And Anola S.
Aug 24th, 2019 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
Always good service, good people, good experience.... | |
|
Catherine H.
May 18th, 2017 | |
|
|
|
|
|
|
These guys are great! Found antifreeze on the driveway under my truck Saturday afternoon brought it in to them first thing Monday morning. They replaced the water pump and it was done by 3:00 | |
|
Carroll , Marilyn N.
Jun 23rd, 2017 | |
|
|
|
You have been servicing our cars for the last ten years and we have been very pleased with your caring honesty and service.
Carroll & Marilyn | |
|
|
|
|
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
| Customer left a review at |
|
| |
|
|
|
|
|
|
| Customer left a review at |
|
| |
|
Jonathan D.
Aug 17th, 2019 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
|
|
|
I usually do not write reviews but my experience was such a positive one that I just wouldn’t feel right if I didn’t. I was in a real bind with the tire on my vehicle losing so much air pressure almost to the point of becoming totally flat! So remembering a conversation that I had with my son awhile back after he had brought his vehicle to Ultimate Automotive and telling me how impressed he was with their honesty, detailed explanation of service and guarantee to stand behind their work, that I decided to give them a call! I talked with Phil, the General Manager, and after hearing the dilemma that I was in, he told me that I could come in that same day and they would take a look at it! Upon arriving, I explained to the mechanic that I had hit a pothole one rainy night a few months back on one of our local roads but I wasn’t sure if that was the cause or not. After examining the tire he was able to determine that the stone that was deeply lodged between the tread was more than likely caused by the incident with the pothole! He was able to plug/patch it and he then reassured me that it should hold for quite some time since the tire still had ample amount of tread left on it. So now it came time to settle up but to my astonishment and I mean ASTONISHMENT Phil said “don’t worry about it “ but just to be good about coming in for normal routine maintenance and I said “I certainly will be a future customer!!” Tell me where in today’s GREEDY world do you find this type of customer service especially when it’s comes to automotive repair?? ULTIMATE AUTOMOTIVE that’s where!!! | |
|
Kirsten A.
Mar 22nd, 2021 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I loved it!
| Customer left a review at |
|
| |
|
Angelica B.
Sep 6th, 2021 | |
|
|
I loved it!
| Customer left a review at |
|
| |
|
|
|
I’ve been going here ever since moving to Ct. in 2008. I highly recommend Ultimate Auto. I will never go anywhere else Professional, fast, reliable and no b.s. The way it should be | |
|
Madeline S.
May 1st, 2018 | |
|
|
| Customer left a review at |
|
| |
|
Betty & Evans K.
Jun 14th, 2010 | |
|
|
Taken care of promptly
This shop is always courteous and the people are friendly and get to the bottom of a problem. They are not cheap but when the job is done it is donje correctly. Good work! - Review by DemandForce.comFeedback from Shop Owner:
Thank you Betty for the positive comments. I appreciate it. Anything we can do for you please give me a call.
Greg | |
|
Valerie E.
Jul 21st, 2010 | |
|
|
professional
excellent service. Please change spelling of my name:
VALERIE - Review by DemandForce.com | |
|
Donna & Tom D.
Aug 6th, 2010 | |
|
|
Excellent
Manager explained all services reommended before proceeding and reviewed services provided at pick-up. - Review by DemandForce.com | |
|
|
|
??not too sure what to put here
My recent visit was the essence of perfection, as usual. Every employee is warm and friendly, helpful and very knowledgable about what they are hired to do. What more could any customer want? - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the positive comments Lynne. Greg | |
|
Betty & Evans K.
Sep 1st, 2010 | |
|
|
Terrific
Prompt and neat-even a loaner to help me out! - Review by DemandForce.com | |
|
|
|
very good
I recieved very good and friendly service every time I have been there. - Review by DemandForce.com | |
|
|
|
very good
Its nice to go where they explain whats wrong with your vehichle and fix it right - Review by DemandForce.com | |
|
Kate & Ross P.
Dec 28th, 2010 | |
|
|
Oil change
I can count on Ultimate to find problems that need to be addressed - they look at the total car, not just the problem or service I've brought it in for. It's sort of my own peace of mind guarantee. - Review by DemandForce.com | |
|
Cynthia H.
Mar 11th, 2011 | |
|
|
Great Service
Thanks for the loaner car - it sure makes auto maintenance easier to manage! - Review by DemandForce.com | |
|
Donna & Tom D.
Apr 2nd, 2011 | |
|
|
Excellent
Great service in a timely manner. Very knowlegable staff. - Review by DemandForce.com | |
|
Janice & Mark C.
Mar 30th, 2011 | |
|
|
Work done as agreed
I brought my car in for regular service. Was called and provided with info on issues found. We agreed on next steps. Car was ready as promised. All good. - Review by DemandForce.com | |
|
|
|
jose m martinez dba jm transportation
Todd is a great mechanic will use this shop in the future - Review by DemandForce.com | |
|
|
|
My Baby Toyota Carolla
As with every service visit, Steve walks out with a wonderful smile, greets me like I am the favorite client, takes my keys, verifies my information and starts the process. Depending on the service being done, I can look forward to completion always within a very reasonable amount of time and, then, I'm free to go as soon as he reviews the services performed and recommendations offered. I know of no other place that could duplicate that, do you?
Downtown Lynne Brown - Review by DemandForce.com | |
|
Kathryne J.
Sep 6th, 2011 | |
|
|
First Time Customer
This was an outstanding first service experience! All personnel went out of their way to be helpful, and all services were performed as agreed. The detailed printout is excellent and will serve for planning future service. - Review by DemandForce.comFeedback from Shop Owner:
Thank You for your kind words Kathryne. Please never hesitate to call for anything we can help you with. - Greg | |
|
|
|
Service Assessment
Excellent, as it always has been! - Review by DemandForce.com | |
|
|
|
work performed.
trusting your auto specialist is the key.. ultimate stands by thier reputation, because thats the most impotant thing you can have.. - Review by DemandForce.com | |
|
|
|
Expert Auto Service and Customer Care
I was pleased to find that Ultimate Auto offers full services for domestic and foreign autos, and especially Jaguar. I Highly recommend to everyone. Courteous, knowlegeable professionals you can trust. - Review by DemandForce.comFeedback from Shop Owner:
It was good to meet you Ron. Thanks for your kind words. We do work on a very wide range of vehicles with the experienced staff we have. Thanks again. | |
|
Barbara F.
Jun 19th, 2012 | |
|
|
service review
All were polite, provide clear explanations for the needs of milage on my car. I didn't feel pressured when suggestions were made for addition service. There was a clean comfortable waiting area and a loaner or ride back to my home was offered. Look forward to returning for future service. - Review by DemandForce.com | |
|
|
|
Wonderful customer service and knowledgeable staff
It was my first time having my car serviced at Ultimate Auto, and I was very impressed with the level of customer service I received. As a woman, it is really nice to be able to walk into a shop without feeling intimidated by the staff there. They explained everything clearly and thoroughly without being condescending. The turn around time was quick, and they made sure to keep me posted every step of the way. They also guarantee all their work for 24 months, and encouraged me to bring it in if any related issues pop up. My car is fixed, and I'm happy to have found my local shop. Excellent business. I highly recommend this place. - Review by DemandForce.com | |
|
|
|
Exhaust Repair
Love the lack of sound coming from the car. Thanks for a job well done - Review by DemandForce.com | |
|
|
|
Appreciative and Pleased
As always Ultimate provides the best customer service. A loaner that I was able to keep for the weekend. A no charge repair bill honoring the 2 yr guarantee on problem coil. - Review by DemandForce.comFeedback from Shop Owner:
Thanks for the kind words. We take great pride in the quality of work we perform and deliver to our clients. When something fails within our warranty we stand behind that pride! Thank you for the confidence and trust you place with us. - Greg | |
|
Mel & Nancy H.
Oct 17th, 2012 | |
|
|
Great service
Great service! just need better magazines! :) - Review by DemandForce.com | |
|
Mel & Nancy H.
Jul 29th, 2012 | |
|
|
oil change
only thing needed is new magazines for men!!! - Review by DemandForce.com | |
|
|
|
Ya done a good job, brother!!!
I can't complain about the service!!! I approved everything you did. I trust you guys and I have for eight years now!!!
I'm a steady customer and I recommend you to other's. Do I get a tip???
Dr. Ray H. Kliewer - Review by DemandForce.com | |
|
|
|
Top notch as usual
Quality work done on time and priced right. - Review by DemandForce.com | |
|
|
|
Second visit
This is my second time back for an oil change. I also had my battery replaced thanks to your previous recommendation. I was happy my tire sensors were activated and stayed activated. I appreciate that you fixed a wheel bearing that was not installed correctly for free. You provided excellent customer service. I now feel safe driving my car through the winter. - Review by DemandForce.com | |
|
Catherine H.
Mar 6th, 2013 | |
|
|
I was kept completely informed...
I was kept completely informed with the repairs to my car and was given coffee!!! to ease my waiting. - Review by DemandForce.com | |
|
Pamela & Vincent A.
Mar 13th, 2013 | |
|
|
I like their expertise but I feel...
I like their expertise but I feel that they should give their customers the benefit of their knowledge by explaining if repairs are worth doing on an old car. Also provide seniors with a discount. - Review by DemandForce.com | |
|
Mitchell K.
Oct 28th, 2011 | |
|
|
|
|
|
Recent Deisel straight truck inspection
I brought a 24' straight truck in to be inspected. Service was prompt, report was concise. - Review by DemandForce.com | |
|
|
|
Satisfied customer
I found Ultimate Auto online and was able to schedule an appointment through their website on a Saturday for Monday. To my surprise I received a conformation on Sunday afternoon. I brought my car in on Monday to have some extensive work done and got it back on Wednesday afternoon. They also gave me a loaner for the two days they had my car. Very satisfied with the service and the work. They explained everything that needed to be done and went over the work with me when completed. - Review by DemandForce.com | |
|
|
|
Recent Experience
I had a slow leak in one of my tires and brought it into have it looked at.
It was determined that I had picked up a nail in the sidewall of my left rear tire and that it needed to be replaced.Much to my chagrin I was informed that my front tires also needed to be replaced.after processing this information.I instructed them to order 4 new tires and to replace them with all possible haste.
The work was done in Ultimate's usual quality fashion.My only regret was that the work took longer than I hoped for and that my departure for vacation was delayed several hours. - Review by DemandForce.comFeedback from Shop Owner:
We appreciate your honest comments Pat and apologize for the "under performance"! It is our goal to exceed our client?s expectations every day in a positive way. We failed to do so for you Pat! We will do better in the future and truly appreciate your honesty and the opportunity to service your vehicles.
Greg
| |
|
|
|
Pickup Truck Repair
I have been looking for a new repair shop for a few months. Have not been very satisfied with service provided from my old national repair shop. Needless to say, I've found "Ultimate" in my backyard.
The work provided was done correctly and everyone I had contact with was very quick to answer any of my questions.
Great work.... - Review by DemandForce.com | |
|
|
|
|
Jeff & Amy L.
Feb 26th, 2011 | |
|
|
Great
Phil explained things very clearly and itemized costs for me well. I walked away feeling that my car was in good hands and the work was well worth value. - Review by DemandForce.com | |
|
|
|
Oddfellows Van Repair
We need to be towed and repaired. We were helped in a timely fashion, information was quickly provided to us to help us make repairs and get back on the road. - Review by DemandForce.com | |
|
Anonymou S.
Nov 12th, 2013 | |
|
|
|
Work was well done but $250 more than originally quoted :( - Review by DemandForce.com | |
|
|
|
|
Brian did a good job on my vehicle and I am very satisfied with the service at your facility. - Review by DemandForce.com | |
|
Anonymou S.
Oct 30th, 2013 | |
|
|
|
Wonderful staff who are always available if you have a question. Free loaners makes the process of getting your car fixed less stressful!! - Review by DemandForce.com | |
|
Anonymou S.
Nov 22nd, 2013 | |
|
|
|
Lynne & Roland L.
Jun 18th, 2010 | |
|
|
Happy
Work was done while I waited in a comfortable waiting area. - Review by DemandForce.comFeedback from Shop Owner:
Thank you Lynne for the positive feedback. Anything we can do to help, please never hesitate to call us.
Greg | |
|
|
|
|
This is my second time back for an oil change. I also had my battery replaced thanks to your previous recommendation. I was happy my tire sensors were activated and stayed activated. I appreciate that you fixed a wheel bearing that was not installed correctly for free. You provided excellent customer service. I now feel safe driving my car through the winter. - Review by DemandForce.com | |
|
PAMELA & VINCENT A.
Mar 14th, 2013 | |
|
|
|
I like their expertise but I feel that they should give their customers the benefit of their knowledge by explaining if repairs are worth doing on an old car. Also provide seniors with a discount. - Review by DemandForce.com | |
|
|
|
|
Great team of professional's that take pride in their work! Friendly,honest,and accomodating.
They also do a great job servicing our company 14 passenger van.
Keep up the good work guys! - Review by DemandForce.com Feedback from Shop Owner:
Thank You Lucile for the kind words. We appreciate the business. | |
|
LUCILLE G.
Jun 27th, 2013 | |
|
|
|
Great service - Review by DemandForce.com Feedback from Shop Owner:
Thank you Lucille | |
|
|
|
|
My car was diagnosed and repair done in a timely manner - Review by DemandForce.com | |
|
MICHAEL L.
Sep 21st, 2013 | |
|
|
|
Everything was great except they forgot to rotate my tires. - Review by DemandForce.com Feedback from Shop Owner:
Sorry for the confusion, Glad we could get it straightened out yesterday. - Greg | |
|
CATHERINE H.
Sep 27th, 2013 | |
|
|
|
I feel that my car and myself are well taken care of. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the review Catherine, Any thing we can do to improve please never hesitate to contact me. Thanks Again - Greg | |
|
Anonymou S.
Jul 18th, 2013 | |
|
|
|
I enjoy using a local place, everyone is friendly and well educated about their work however, I wish an oil change and tire rotation didnt take an hour and 15 minutes. - Review by DemandForce.com | |
|
|
|
|
|
|
|
Stewart M.
Jan 17th, 2018 | |
|
|
|
|
|
|
Stewart M.
Jan 17th, 2018 | |
|
|
|
|
|
|
|
|
My Car
My car appears to be performing well....
I appreciate the loaner car while mine was being worked on....
The cost was higher than anticipated....
I do appreciate the prompt service.... | |
|
Anonymou S.
Oct 25th, 2012 | |
|
|
|
As always Ultimate provides the best customer service. A loaner that I was able to keep for the weekend. A no charge repair bill honoring the 2 yr guarantee on problem coil. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the kind words. We take great pride in the quality of work we perform and deliver to our clients. When something fails within our warranty we stand behind that pride! Thank you for the confidence and trust you place with us. - Greg | |
|
MEL & NANCY H.
Oct 17th, 2012 | |
|
|
|
|
|
It's great!
Feedback from Shop Owner:
Thank you for the positive feedback! | |
|
|
|
Always thorough and a great value
Everyone is always thorough and takes the time to explain everything. Service is done on time and at ver competitive pricesFeedback from Shop Owner:
John,
Thanks you for your positive comments! | |
|
MEL & NANCY H.
Jul 29th, 2012 | |
|
|
|
|
|
|
I can't complain about the service!!! I approved everything you did. I trust you guys and I have for eight years now!!!
I'm a steady customer and I recommend you to other's. Do I get a tip???
Dr. Ray H. Kliewer - Review by DemandForce.com | |
|
Anonymou S.
Jun 26th, 2012 | |
|
|
|
It was my first time having my car serviced at Ultimate Auto, and I was very impressed with the level of customer service I received. As a woman, it is really nice to be able to walk into a shop without feeling intimidated by the staff there. They explained everything clearly and thoroughly without being condescending. The turn around time was quick, and they made sure to keep me posted every step of the way. They also guarantee all their work for 24 months, and encouraged me to bring it in if any related issues pop up. My car is fixed, and I'm happy to have found my local shop. Excellent business. I highly recommend this place. - Review by DemandForce.com | |
|
|
|
Good
Staff was professional and accomodating. New brakes were installed and did not appear to be road tested. Very spongy and the pedal has to be pushed to the floor to stop the car. Older brakes worked better than new ones. In all fairness, they told me to bring it back and I hope the problem is resolved. - Review by DemandForce.com | |
|
Joe & Barbara F.
Jan 3rd, 2011 | |
|
|
Good work. Misleading price
I asked for est before performing work. Reviewed w/Phil. Expected price to be approx. $250. When I picked up the car, price was $368. Delta was $120 diagnostic charge which was not identified when work est was discussed. I expressed my disappointment to Phil about this when I picked up the car. - Review by DemandForce.comFeedback from Shop Owner:
I apologize for the confusion Mr. Fasulo. We do have to charge for the diagnostics for the time we spend. We want to be sure we give you the best value along with a high quality repair fixed correctly the 1st time with a 2 year 24000 mile warranty. | |
|
|
|
Passenger Side Brake Pedal Installation
I had purchased a passenger side brake pedal to use while teaching my children to drive and Ultimate was listed as a preferred installer. It had been a long time (I think over two years) since they had last installed one and they were not able to give an estimate of how long it would take; it ended up being 3.5 hours of labor which is more than I expected but it appears to be good work. - Review by DemandForce.com | |
|
|
|
Service Review from John Kot (read it all please)
Overall your work is excellent and I appreciated the loaner vehicle. However, I was disappointed to not have the type of oil requested installed in the vehicle. I ask for 10w-40 and even had a conversation when dropping off the vehicle as to why I wanted that. The person at the desk said it called for 10-30 and we debated that a bit. 10-30 was put in the car. Clearly what I did not want. Next was a discussion about brake service. I wanted to know about the parts to be used. Answers were evasive. If I am going to spend $950 on my old car I want to make informed decissions. On a good note; appreciated the good advice about not doing the transmission oil change and was treated respectfully. - Review by DemandForce.com | |
|
|
|
prices
Customer service is good. I'm disappointed in the prices of some services. $50 for a tire rotation and balance is very high. - Review by DemandForce.com | |
|
|
|
Good Communication
I interfaced with Phil to have a set of tires mounted and balanced. He was respectful and communicated anything related to the job that was appropriate or good to know. The labor rate is on par with the dealership I usual go to. They also offer loaner cars for people to use. The mechanic ended up breaking one of the tire pressure monitoring sensors where the replacement ended up being added to the bill. There are folks that debate whether this was just or not. I am now going to live with a TPMS light on my dash until I fail inspection and need to pay someone to program the replacement sensor into the car's computer. There was no offer to perform this service at a reduced or normal rate. It is possible that unfamiliarity of how the monitoring system is executed on my vehicle played a role in this. I am also unfamiliar with how often these sensors are damaged every time a tire is replaced. With this aside, I'm not sure if I will go back based on the labor rates but it is a definitely maybe given the difficulty of finding a good mechanic these days. - Review by DemandForce.com | |
|
|
|
Repairs done but I feel that this...
Repairs done but I feel that this should have been diagonsed a month prior when a full system check was done with other repairs. - Review by DemandForce.comFeedback from Shop Owner:
Thank you for your constructive review. We do strive to "Exceed Our Clients Expectations Every Day" but we unfortunately failed to even meet your expectations. I hope that we will have an opportunity to in the future to earn your trust once again. Unfortunately all malfunctions do not always reveal themselves until a failure occurs.
Thanks again for your constructive comments. Greg | |
|
Anonymou S.
Dec 29th, 2012 | |
|
|
|
Repairs done but I feel that this should have been diagonsed a month prior when a full system check was done with other repairs. - Review by DemandForce.com Feedback from Shop Owner:
Thank you for your constructive review. We do strive to "Exceed Our Clients Expectations Every Day" but we unfortunately failed to even meet your expectations. I hope that we will have an opportunity to in the future to earn your trust once again. Unfortunately all malfunctions do not always reveal themselves until a failure occurs. | |
|
Anonymou S.
May 1st, 2012 | |
|
|
|
I interfaced with Phil to have a set of tires mounted and balanced. He was respectful and communicated anything related to the job that was appropriate or good to know. The labor rate is on par with the dealership I usual go to. They also offer loaner cars for people to use. The mechanic ended up breaking one of the tire pressure monitoring sensors where the replacement ended up being added to the bill. There are folks that debate whether this was just or not. I am now going to live with a TPMS light on my dash until I fail inspection and need to pay someone to program the replacement sensor into the car's computer. There was no offer to perform this service at a reduced or normal rate. It is possible that unfamiliarity of how the monitoring system is executed on my vehicle played a role in this. I am also unfamiliar with how often these sensors are damaged every time a tire is replaced. With this aside, I'm not sure if I will go back based on the labor rates but it is a definitely maybe given the difficulty of finding a good mechanic these days. - Review by DemandForce.com Feedback from Shop Owner:
Hello Anonymous, I wanted to respond to your concerns. We do follow a very specific procedure to prevent damage to tire pressure sensors and do have great success in doing so. There are times when the sensor damage is unavoidable and unfortunatly was case on your vehicle. I am surprised your tire pressure light is on as we did test drive your car after installing the new sensor and tires and the light was not on at that point. The factory procedure we looked up for your car stated the car needed to be driven for 45 seconds and the sensors would relearn themselves which was one of the reasons we drove the car after we installed the sensor and tires. If the light is now on that procedure may not have been accurate. We do have the tools to reprogram most sensors and will be happy to check your car and reprogram if necessary at no cost for your inconvenience. I appologize for not exceeding your expectations as that is our goal every day. | |
|
|
|
| Customer left a review at |
|
| |
|
Anonymou S.
Mar 27th, 2013 | |
|
|
|
|
|
Unorganized, very slow service
Unorganized, very slow service - Review by DemandForce.com | |
|
Pamela & Vincent A.
Mar 30th, 2013 | |
|
|
Hopefully the last repair for a...
Hopefully the last repair for a while. I know that I was told that I would not have to pay for morel labor. However, I was still charged over $50.00 for the labor. - Review by DemandForce.com | |
|
PAMELA & VINCENT A.
Mar 22nd, 2013 | |
|
|
|
After paying $850.00, the car is still acting the same. Now, you think that it is the fuel injector? What next? I understand that the part is $150.00. Was that needed before and missed? It appears that the consumer is at the mercy of the repair facility. This is not fair to us who put our trust in the mechanics that repair our cars. - Review by DemandForce.com | |
|
PAMELA & VINCENT A.
Mar 30th, 2013 | |
|
|
|
Hopefully the last repair for a while. I know that I was told that I would not have to pay for morel labor. However, I was still charged over $50.00 for the labor. - Review by DemandForce.com | |
|
Anonymou S.
Oct 3rd, 2013 | |
|
|
|
Service was prompt and I was able to be on my way as scheduled. - Review by DemandForce.com | |
|
|
|
|
You won another "GOLD MEDAL"!!! The service was quick, efficient and reasonably billed. No complaints!!! I made my next appointment right on schedule. Can't beat the service. After nine years I still plan to come back!!! Of course I've been married 63 years. That might tell you something of the nature of this beast???Sincerely, Dr. Ray H. Kliewer - Review by DemandForce.com | |
|
PAMELA & VINCENT A.
Nov 17th, 2013 | |
|
|
|
There is still a leak. This was not fixed and we spent over $400.00. - Review by DemandForce.com | |
|
|
|
|
Bennett G.
Feb 10th, 2020 | |
|
|
|
|
|
|
|
|
dont bring your veh to this shop
they diagonosed my veh wrong and charged $125 for providing this incorrect info. they also said that it may not solve the problem and that their repair estimate of $3000 would increase if their repair didnt solve the problem. I took it to the dealer and they fixed it correctly for less money and without any diognosis charge. now ultimate keeps sending me emails and mail like i'm their best buddy. do not take your vehicle to this shop or refer anyone there!!!! - Review by DemandForce.com | |
|
