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Knowing that C&M is there to take good care of my car gives me real peace of mind. I can recommend them without reservation. | |
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Knowing that C&M is there to take good care of my car gives me real peace of mind. I can recommend them without reservation. | |
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We were concerned that brake noise was going to be an expensive issue. After a full brake evaluation the tech found no issues and found the brakes in normal condition. They could have told us anything. Grateful for integrity in eval to not dupe us. Thanks C&M! | |
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Everyone at C&M auto is awesome! Was my first time & won't be my last! Great service!! | |
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I loved it!
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I loved it!
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I loved it!
Grear and prompt service every time my car needs attention. Since I found C&M, I won't take my car anyplace else. | |
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I loved it!
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I loved it!
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I loved it!
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Great service, communication, and works around my schedule. \r\n\r\n-Ryan | |
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Thorough and professional always. I return to C&M because I trust them and their staff to do the best job for me. | |
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I loved it!
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Friendly staff! Fast and good service! Easy to get an appointment! | |
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I loved it!
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I loved it!
Chuck and the team at C&M again did a great job. They explained everything to me, communicated the status of my car repairs, and, importantly, made sure there were no surprises. Great service. Bonus: There is a recall with my vehicle; C&M printed out a sheet that I can bring to a dealer to have it taken care of, free. The team is always ready to help.Feedback from Shop Owner:
Paul, thank you for taking the time to express your thoughts. We really appreciate your positive feedback. We just recently have been able to easily track most vehicles that have outstanding factory recalls.
Chuck | |
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I loved it!
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Chuck from C&M Auto was a referral from a friend and I was not disappointed as the service was fast and done right.. Their driver Eric was the nicest young man as he took me home as I didn't want to wait there as it was going to be awhile. He then picked me up when my car was ready. Chuck the owner said my car would be ready by 12:00 and at 11:57 Mike called me and said my car was ready. I highly recommend them to anyone that wants great service at affordable prices. | |
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I loved it!
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I loved it!
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Mary Jane T.
Oct 2nd, 2019 | |
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As always, the service was excellent. | |
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I loved it!
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Catherine R.
Sep 28th, 2019 | |
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I loved it!
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I loved it!
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I loved it!
I'm grateful for all the many services provided by the entire C&M team. And I depend on guidance from Sean. Thank-you, Sean!! | |
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Professional, Friendly, Accommodating and reasonable prices! | |
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Sister Gerda M.
Sep 7th, 2019 | |
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C&M does superb work and are so very helpful. | |
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They are always a pleasure to work with. Prices are fair and they listen to your concerns and they keep my car alive. | |
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I loved it!
IF THIS SHOP WAS ON RODEO DRIVE ALL THE MOVIE STARS WOULD FLOCK TO C AND M NORBERT L. JOHNSON | |
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I loved it!
C&M is always friendly and even called to remind me later in the day that my car was available. They are straight forward and easy to work with. | |
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What can I say? Excellent service, as always. Everyone is friendly and helpful and the work performed, is always top-notch! Thanks again for the wonderful service! | |
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Thanks again for a job well done. New tires look great and we’re \r\nGlad we found a reliable trustworthy source for all of our auto care \r\nAnd maintenance needs. | |
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I loved it!
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It's great!
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I loved it!
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I loved it!
Service is good, the people are friendly. I feel very comfortable with C & M, and I know my car is well taken care of.
Mary | |
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Michael C.
May 18th, 2019 | |
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I loved it!
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Very thorough and pleasant \r\n | |
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Polite, quick service. Honored the quote they gave over the phone. | |
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I loved it!
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I loved it!
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Elfriede G.
Apr 3rd, 2019 | |
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I loved it!
Always great service and can't beat the 3 Year Warranty! | |
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Elfriede G.
Apr 3rd, 2019 | |
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I loved it!
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I loved it!
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Feedback from Shop Owner:
Thank you, Jerry | |
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I loved it!
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I loved it!
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Feedback from Shop Owner:
Thank you, Frank for taking the time to review us. Chuck | |
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These guys are great! Most detailed oil change I've ever had. Very friendly and professional. | |
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Aquino Gc Construction A.
Nov 3rd, 2018 | |
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Andrea (andie) A.
Oct 24th, 2018 | |
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I've been going to C&M for years for several reasons:\r\n\r\n1. They always find a way to fit me into their schedule\r\n2. I believe them to be honest with reasonable prices\r\n3. I've never had a problem with anything they have fixed\r\n4. They have loaners for longer problems\r\n | |
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Michael W.
Jun 29th, 2018 | |
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As usual service, work, everything was superlative. I brought 2001 Mercury Couggar to you when I purchased it in 2003. It's been your baby ever since and you've treated me and "yellow bird" with care and service. What more can ask of C&M? NOTHING!! YOU'RE GREAT. | |
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Patricia S.
May 10th, 2018 | |
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I've been a customer for almost 20 years, and I am always pleased with C&M's professionalism, value and attention to detail.
I would not think of going anywhere else and have recommended them to family and friends. | |
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Loretta K.
Apr 28th, 2018 | |
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Rodelio S.
Apr 19th, 2018 | |
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Courteous, professional and timely service st all times! | |
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I really love the people at C&M. They are professional and friendly. The service is first rate and, if I have to leave my car for more than a couple of hours, they provide rentals. | |
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An absolute great experience. These guys get it, work performed was exceptional, thankyou guys. Feedback from Shop Owner:
Thanks Kurt! We are always glad to help. Thanks for taking the time to review us.
Chuck | |
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Melissa N.
Feb 24th, 2018 | |
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Angelica J.
Feb 7th, 2018 | |
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Feedback from Shop Owner:
Thanks Gene for taking the time to review us on Yelp. Chuck | |
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I've been coming to C & M Auto Service Inc. for the past few years and the services was great until this year. I chose four stars because the last few visits I was told that the car will be ready at a certain hour and it was not. Also the person did not have the courtesy to call me letting me it would not be ready at that time. Since one of the team member have left C & M Auto Service and I'm not really pleased with the young person I'm dealing with. I believe in good customer service and keep your customer updated by a simple phone call. Feedback from Shop Owner:
Thank you for your candid review, yes there have been some staff changes and we are always striving to be the best at what we do. We appreciate your patronage and loyalty. | |
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Great service. Done on time, explained everything. The friendly reminders for next service are great. | |
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Feedback from Shop Owner:
Thank you Natalie, for taking the time to let us know about your experience. | |
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Feedback from Shop Owner:
Thank you, Rich | |
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Fernando G.
Jul 28th, 2017 | |
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Excellent service, and upfront about all repairs and costs.
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Always professional and willing to explain the problems and solutions in nontechnical ways. | |
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Great place to deal with. top quality, professional service. good prices | |
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Took a used car that I was considering purchasing, had a clean CarFax, the mechanic discovered an issue that would have proven very costly for me in the future. They saved me a huge headache. Well done. | |
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There is never a doubt about the quality of the service work performed at this shop. First class operation. .They also have good cookies | |
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C & M provide excellent service. People are friendly and courteous. Work is always done right. | |
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Scheduled an appointment within 2 hours
Completed on time. Brake inscpection
Gave me honest assessment of the brake condition.
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Rajamma K.
Jan 27th, 2017 | |
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Fast, efficient, reasonably priced and very professional- as always. I would highly recommend. | |
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Fast, efficient, reasonably priced and very professional- as always. I would highly recommend. | |
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Very professional in every way. Honest about work that needs to be done. They make recommendations for what might need to be done down the road without any pressure. They always call and provide quotes for any required work or for any recommended work. My family and I have trusted our cars to them for over 20+ years. | |
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I've been very pleased with the service at C & M and their professionalism. | |
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Eleanor T.
Jul 21st, 2016 | |
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I have been a customer, since the mid 1980's. I have never been disappointed or had an issue with C&M Auto. I have always found them to be honest, fair, and entirely truthful. I will continue to use them in the future. Scott | |
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Always done right, always honest assessments. I read reviews that these guys are expensive, but they are far less than my dealer. And, more importantly, they ONLY do what is needed and do not do a checklist of items that are not yet necessary. So, in the end, they are FAR cheaper. Plus, you get the piece of mind that your car is fixed correctly. I'm sold. | |
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Therese F.
Jun 21st, 2016 | |
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Recently bought a nice old Thunderbird and wanted the exhaust system replaced. Borla exhaust was my choice and C&M had one of their ASE Master Certified Mechanics (Chris) do the work. He did quite a professional install with great attention to details and alignment. He even wiped his fingerprints off all of the stainless steel parts when done so they wouldn't get permanently burned-on! Awesome place, awesome people! | |
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Barbara K.
Jun 17th, 2016 | |
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Anthony (tony) N.
Jun 2nd, 2016 | |
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I loved it!
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Excellent
Excellent 5 star service. Timely, friendly, questions answered in layman terms .I highly recommend C & M Auto Service Inc. | |
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I loved it!
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Abraham G.
Mar 27th, 2016 | |
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I loved it!
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Oil change was fast. great job on but.
quick fast and nice facility. have been doing my oil changes for years here.
but they say they do a 44 point inspection and they didnt do it at all. they said I need
ball joints and brakes. I just got this done a month ago somewhere, so I know they didnt
even check. But the oil change was good. | |
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I loved it!
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Service
They almost forgot the cover on my engine. I like the loaner car because sometimes I don't have time to wait because of my job. overall It was a great experience | |
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I loved it!
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Feedback from Shop Owner:
Thank you, Chuck | |
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I loved it!
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Excellent service.
This will be my new repair shop. Work done before estimated time. Cost did not put me in the poor house. Staff knowledgeable, honest, and conscientious. | |
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It's good!
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Thanks for the good service....Both Shawn and Mark promised pictures of the replaced parts from my car. I need those to try and get some money back from my insurance. There is no guarantee but that might just help my case. Please, e-mail the pictures to me, and you have that information. I appreciate all you have done on my behalf.Thanks, A. Wilson - Review by DemandForce.com | |
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Thanks for the good service....Both Shawn and Mark promised pictures of the replaced parts from my car. I need those to try and get some money back from my insurance. There is no guarantee but that might just help my case. Please, e-mail the pictures to me, and you have that information. I appreciate all you have done on my behalf.Thanks, A. Wilson - Review by DemandForce.com | |
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as always, the best folks do the best job. The biggest selling point for me......you at C&M stand by your work. Keep up the good work ! Andrea Wilson - Review by DemandForce.com | |
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as always, the best folks do the best job. The biggest selling point for me......you at C&M stand by your work. Keep up the good work ! Andrea Wilson - Review by DemandForce.com | |
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Service was fine. I was surprised at the cost of wiper blades. I got an oil change and new wiper blades, and it was over $100. The wiper blades were $22 for the right, the left, and the back. This surprised me. - Review by DemandForce.com | |
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Service was fine. I was surprised at the cost of wiper blades. I got an oil change and new wiper blades, and it was over $100. The wiper blades were $22 for the right, the left, and the back. This surprised me. - Review by DemandForce.com | |
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I made an appointment. Brought my car in. Got a loaner. Was updated on my issues. Got them fixed. Everything was easy. Staff was extremely helpful. No complaints. - Review by DemandForce.com | |
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I made an appointment. Brought my car in. Got a loaner. Was updated on my issues. Got them fixed. Everything was easy. Staff was extremely helpful. No complaints. - Review by DemandForce.com | |
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My service was excellent, as usual. Very careful attention to detail, like making sure warranty work is done in a timely manner, and making sure the car is running perfectly before giving it back. Excellent work and fair prices. I count on C&M and they never let me down. - Review by DemandForce.com | |
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My service was excellent, as usual. Very careful attention to detail, like making sure warranty work is done in a timely manner, and making sure the car is running perfectly before giving it back. Excellent work and fair prices. I count on C&M and they never let me down. - Review by DemandForce.com | |
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Knowledgable, friendly, timely, and affordable. - Review by DemandForce.com | |
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Knowledgable, friendly, timely, and affordable. - Review by DemandForce.com | |
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Great service and every thing was done on time!!! - Review by DemandForce.com | |
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Great service and every thing was done on time!!! - Review by DemandForce.com | |
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Prepared our 1996 Ford Mustang for dead storage. Great work. - Review by DemandForce.com | |
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Prepared our 1996 Ford Mustang for dead storage. Great work. - Review by DemandForce.com | |
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Raymond W.
Oct 17th, 2015 | |
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Great service as always. Quick oil change before a trip, caught a potential break issue, repaired it right away so we were good to go. - Review by DemandForce.com Feedback from Shop Owner:
Thank Ray, for taking the time to give us a review. You and Nancy have a great road trip.
Chuck | |
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Raymond W.
Oct 17th, 2015 | |
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Great service as always. Quick oil change before a trip, caught a potential break issue, repaired it right away so we were good to go. - Review by DemandForce.com Feedback from Shop Owner:
Thank Ray, for taking the time to give us a review. You and Nancy have a great road trip.
Chuck | |
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Everything was completed in one day as promised and the car was ready for pick up aspromised when we arrived.John - Review by DemandForce.com | |
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Everything was completed in one day as promised and the car was ready for pick up aspromised when we arrived.John - Review by DemandForce.com | |
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As always excellent service and the staff is extremely friendly. - Review by DemandForce.com Feedback from Shop Owner:
Thanks Grace,
I really appreciate you taking the time to review us. Our business depends on great clients such as yourself, thank you for letting us service your vehicles.
Chuck | |
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As always excellent service and the staff is extremely friendly. - Review by DemandForce.com Feedback from Shop Owner:
Thanks Grace,
I really appreciate you taking the time to review us. Our business depends on great clients such as yourself, thank you for letting us service your vehicles.
Chuck | |
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Barbara K.
Sep 30th, 2015 | |
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Personnel were courteous and helpful. The servicing was done very quickly, along with an assessment I asked for--no work needed on that. The waiting area is comfortable. - Review by DemandForce.com | |
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Barbara K.
Sep 30th, 2015 | |
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Personnel were courteous and helpful. The servicing was done very quickly, along with an assessment I asked for--no work needed on that. The waiting area is comfortable. - Review by DemandForce.com | |
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Knowledgeable, courteous, prompt and willing to explain in detail why certain repairs must be done/ - Review by DemandForce.com | |
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Knowledgeable, courteous, prompt and willing to explain in detail why certain repairs must be done/ - Review by DemandForce.com | |
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After I received an email from C&M about defective license plates and how to have them replaced, I clicked on the web site they provided and filled out the form. Shortly after that I received a confirmation that my plates and sticker will arrive soon. Thank you for saving me from a possible citation. As always C&M goes the extra mile for their customers. - Review by DemandForce.com | |
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After I received an email from C&M about defective license plates and how to have them replaced, I clicked on the web site they provided and filled out the form. Shortly after that I received a confirmation that my plates and sticker will arrive soon. Thank you for saving me from a possible citation. As always C&M goes the extra mile for their customers. - Review by DemandForce.com | |
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At my last oil change, Mark and another technician (I don't remember his name) identified a brake problem that I didn't know I had. I knew it drove a little rough but when I had mentioned it at the dealer, I was told, "The car's fine," so I ignored the problem and just got used to the way it drove. C&M was able to fix the problem in less than 2 hours, and when I drove away, I couldn't believe how much better it felt to drive my car.Thank you. I love C&M. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Kathy! I am very happy we were able to locate an issue and correct it! -Mark H. | |
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At my last oil change, Mark and another technician (I don't remember his name) identified a brake problem that I didn't know I had. I knew it drove a little rough but when I had mentioned it at the dealer, I was told, "The car's fine," so I ignored the problem and just got used to the way it drove. C&M was able to fix the problem in less than 2 hours, and when I drove away, I couldn't believe how much better it felt to drive my car.Thank you. I love C&M. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Kathy! I am very happy we were able to locate an issue and correct it! -Mark H. | |
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Mark and your staff are always courteous and knowledgeable. Invoiced amount was $300 less than quoted which was a wonderful surprise. Thank you your good customer service. - Review by DemandForce.com | |
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Mark and your staff are always courteous and knowledgeable. Invoiced amount was $300 less than quoted which was a wonderful surprise. Thank you your good customer service. - Review by DemandForce.com | |
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Took good care of my car and great customer service - Review by DemandForce.com | |
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Took good care of my car and great customer service - Review by DemandForce.com | |
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Great work on my car, and great customer service. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Jodi for taking the time to review us. We look forward to working with you in the future.
Chuck | |
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Always great quality service in a timely manner!! - Review by DemandForce.com Feedback from Shop Owner:
Thanks Rick for the positive review and for letting us take of your vehicle service needs.
Chuck | |
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Great work on my car, and great customer service. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Jodi for taking the time to review us. We look forward to working with you in the future.
Chuck | |
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Always great quality service in a timely manner!! - Review by DemandForce.com Feedback from Shop Owner:
Thanks Rick for the positive review and for letting us take of your vehicle service needs.
Chuck | |
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Raymond W.
Aug 14th, 2015 | |
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Another great service visit. Chuck and crew are the best. - Review by DemandForce.com | |
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Raymond W.
Aug 14th, 2015 | |
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Another great service visit. Chuck and crew are the best. - Review by DemandForce.com | |
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Outstanding service as always. The convenience of the complimentary rides is a big help, too. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Jill, for the positive feedback and allowing us to service your vehicles over the many years.
Chuck | |
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Trust the work. Shaun found less expensive parts for our car, with out my asking!Very service minded to help make the process as easy as possible. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the kind words John and Mary. I appreciate your trust in us, it means a lot. Shaun | |
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Outstanding service as always. The convenience of the complimentary rides is a big help, too. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Jill, for the positive feedback and allowing us to service your vehicles over the many years.
Chuck | |
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Trust the work. Shaun found less expensive parts for our car, with out my asking!Very service minded to help make the process as easy as possible. - Review by DemandForce.com Feedback from Shop Owner:
Thanks for the kind words John and Mary. I appreciate your trust in us, it means a lot. Shaun | |
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Always great service. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Cheryl, you are always so nice. Best to you in your new job.
Chuck | |
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It was business as usual at C&M -- prompt, honest, cordial, efficient, trustworthy service! I tell everybody I know about C&M - Review by DemandForce.com Feedback from Shop Owner:
Thank you Nancy, for the positive feedback, we really appreciate your patronage and taking the time to give us a review.
Chuck
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Always great service. - Review by DemandForce.com Feedback from Shop Owner:
Thank you Cheryl, you are always so nice. Best to you in your new job.
Chuck | |
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It was business as usual at C&M -- prompt, honest, cordial, efficient, trustworthy service! I tell everybody I know about C&M - Review by DemandForce.com Feedback from Shop Owner:
Thank you Nancy, for the positive feedback, we really appreciate your patronage and taking the time to give us a review.
Chuck
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Thank you so much for getting my car in on the morning I called. Just starting vacation and of all times the back window in my car was down and would not roll back up, I was stressed andso greatful that you fixed it and I am on my way to enjoying my vacation. As always, wonderfulcourteous service. - Review by DemandForce.com | |
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Thank you so much for getting my car in on the morning I called. Just starting vacation and of all times the back window in my car was down and would not roll back up, I was stressed andso greatful that you fixed it and I am on my way to enjoying my vacation. As always, wonderfulcourteous service. - Review by DemandForce.com | |
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Great service as always! Been a customer for over 4 years and wouldn't trust anyone else with my vehicle's. Highly recommended. - Review by DemandForce.com | |
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Very routine maintenance job was screwed up and I have lost trust in C and M. The worse part about it was they did not offer a refund for messing up my car. I had to ask for one. Their prices are too high as well. - Review by DemandForce.com Feedback from Shop Owner:
Tony,
We are very sorry you had a difficult experience. We strive to provide honest, high quality, professional service and reliable repair, with long warranties for your piece of mind, if there any concerns we are always here to make sure you are taken care of. We always Strive to make your visit as pleasant and convenient as possible. Unfortunately a mistake was made with the over filling of the engine oil. As you know we corrected the the problem as soon as we were made aware of the situation. The oil level was brought to the correct level and the vehicle was thoroughly inspected and road tested to make sure everything was now 100%. Your concern about it causing any damage is unwarranted, the engine was operated for a short period of time which would not cause any damage. As for the refund, our first concern was to make sure everything right, which we did and gave you a refund as per your request.
We strive to give a high level of service at competitive pricing and offer many amenities that other shops do not offer.
Please let us know if you have any further questions. Again, we are very sorry for any inconvenience.
Chuck , Owner | |
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Great service as always! Been a customer for over 4 years and wouldn't trust anyone else with my vehicle's. Highly recommended. - Review by DemandForce.com | |
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Very routine maintenance job was screwed up and I have lost trust in C and M. The worse part about it was they did not offer a refund for messing up my car. I had to ask for one. Their prices are too high as well. - Review by DemandForce.com Feedback from Shop Owner:
Tony,
We are very sorry you had a difficult experience. We strive to provide honest, high quality, professional service and reliable repair, with long warranties for your piece of mind, if there any concerns we are always here to make sure you are taken care of. We always Strive to make your visit as pleasant and convenient as possible. Unfortunately a mistake was made with the over filling of the engine oil. As you know we corrected the the problem as soon as we were made aware of the situation. The oil level was brought to the correct level and the vehicle was thoroughly inspected and road tested to make sure everything was now 100%. Your concern about it causing any damage is unwarranted, the engine was operated for a short period of time which would not cause any damage. As for the refund, our first concern was to make sure everything right, which we did and gave you a refund as per your request.
We strive to give a high level of service at competitive pricing and offer many amenities that other shops do not offer.
Please let us know if you have any further questions. Again, we are very sorry for any inconvenience.
Chuck , Owner | |
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Chuck and Sean, you guys are the best! You found the problem with my engine that another shop in town failed to find. I will definitely be bringing my car to you guys first overtime! - Review by DemandForce.com | |
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Chuck and Sean, you guys are the best! You found the problem with my engine that another shop in town failed to find. I will definitely be bringing my car to you guys first overtime! - Review by DemandForce.com | |
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Came in to get brakes checked. Was quick and, even better, said my brakes were fine for now. Everyone was very nice! - Review by DemandForce.com Feedback from Shop Owner:
Brian,
Thank you for the kind words and taking the time to submit your feedback.
Chuck | |
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Came in to get brakes checked. Was quick and, even better, said my brakes were fine for now. Everyone was very nice! - Review by DemandForce.com Feedback from Shop Owner:
Brian,
Thank you for the kind words and taking the time to submit your feedback.
Chuck | |
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As always, C&M was outstanding. They got my car in and out as quickly as possible, lending me a loaner car to attend to my other appointment in the meantime. Just the greatest customer service! - Review by DemandForce.com | |
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As always, C&M was outstanding. They got my car in and out as quickly as possible, lending me a loaner car to attend to my other appointment in the meantime. Just the greatest customer service! - Review by DemandForce.com | |
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C&M provides outstanding customer service & the technicians who work on my car are very knowledgeable & efficient. I wouldn't hesitate to recommend C&M to all my friends. Thank you! - Review by DemandForce.com | |
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C&M provides outstanding customer service & the technicians who work on my car are very knowledgeable & efficient. I wouldn't hesitate to recommend C&M to all my friends. Thank you! - Review by DemandForce.com | |
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Usual great service. Mark does a terrific job of keeping me informed on the progress of the repair. - Review by DemandForce.com | |
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Usual great service. Mark does a terrific job of keeping me informed on the progress of the repair. - Review by DemandForce.com | |
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I arrived in a state of panic because my car would not stop moving (forgot I had an emergency brake) My car was serviced immediately and much to my delight at a minimum of cost. I wouldn't take my car anywhere else except to C&M. - Review by DemandForce.com | |
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I had just oil changed on my Camry. Staff is very professional with positive attitude. I did not feel any pressure from them to fix something else.Car came clean. Waiting room is small but comfortable, with computer connected to internet. Staff answer all my questions. . - Review by DemandForce.com | |
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I arrived in a state of panic because my car would not stop moving (forgot I had an emergency brake) My car was serviced immediately and much to my delight at a minimum of cost. I wouldn't take my car anywhere else except to C&M. - Review by DemandForce.com | |
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I had just oil changed on my Camry. Staff is very professional with positive attitude. I did not feel any pressure from them to fix something else.Car came clean. Waiting room is small but comfortable, with computer connected to internet. Staff answer all my questions. . - Review by DemandForce.com | |
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Been pretty outstanding service for decades with C&M. Just a reminder to watch the greasy fingerprints on white painted vehicle. I wipe and shrug it off. Another client might not return. I figure it's better that you know than not. - Review by DemandForce.com | |
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Thank you very much for everything you have done and I do appreciate your honesty. - Review by DemandForce.com | |
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Been pretty outstanding service for decades with C&M. Just a reminder to watch the greasy fingerprints on white painted vehicle. I wipe and shrug it off. Another client might not return. I figure it's better that you know than not. - Review by DemandForce.com | |
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Thank you very much for everything you have done and I do appreciate your honesty. - Review by DemandForce.com | |
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Christine A.
Jun 26th, 2015 | |
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Christine A.
Jun 26th, 2015 | |
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Outstanding service. I was provided with immediate attention, and a very prompt and accurate diagnosis of my car's problem. Your help was extremely competent and my wait was incredibly brief (in a very nice waiting area). Thank you for your excellent assistance. - Review by DemandForce.com | |
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Outstanding service. I was provided with immediate attention, and a very prompt and accurate diagnosis of my car's problem. Your help was extremely competent and my wait was incredibly brief (in a very nice waiting area). Thank you for your excellent assistance. - Review by DemandForce.com | |
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C & M Auto's service is always efficient and I never feel as if I'm being "sold up" or that my lack of knowledge of the inner workings of my car is being taken advantage of. Thanks, C & M. - Review by DemandForce.com | |
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C & M Auto's service is always efficient and I never feel as if I'm being "sold up" or that my lack of knowledge of the inner workings of my car is being taken advantage of. Thanks, C & M. - Review by DemandForce.com | |
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A simple dive in for an oil change and I was notified of transmission hose leak, disconnected oxygen sensor, and broken AC fan. Everything was fixed minus the AC. Great job in keeping my family and I safe in our vehicles. I trust ONLY your shop for work on my vehicles. - Review by DemandForce.com | |
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As always, I was greeted & treated like an old friend. I was given a diagnosis on my car and given a loner on the spot. My brakes were repaired and I was back in my car the next day. Thanks so much, Connie - Review by DemandForce.com | |
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A simple dive in for an oil change and I was notified of transmission hose leak, disconnected oxygen sensor, and broken AC fan. Everything was fixed minus the AC. Great job in keeping my family and I safe in our vehicles. I trust ONLY your shop for work on my vehicles. - Review by DemandForce.com | |
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As always, I was greeted & treated like an old friend. I was given a diagnosis on my car and given a loner on the spot. My brakes were repaired and I was back in my car the next day. Thanks so much, Connie - Review by DemandForce.com | |
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Mark, the service manager is awesome. Very helpful and knowlegeable, willing to come up with a solution by thinking through options. Treats customers as he would want to be treated! - Review by DemandForce.com | |
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As always, the team at C&M did an excellent, prompt job. They kept me informed, gave me options, and took care of my car. - Review by DemandForce.com | |
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Mark, the service manager is awesome. Very helpful and knowlegeable, willing to come up with a solution by thinking through options. Treats customers as he would want to be treated! - Review by DemandForce.com | |
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As always, the team at C&M did an excellent, prompt job. They kept me informed, gave me options, and took care of my car. - Review by DemandForce.com | |
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Rodolfo U.
Jun 11th, 2015 | |
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Great Customer Service!. My mechanic was Shawn and he was willing to work with me to fix the issue in my 2004 BMW. He never tried to hustle me to get something fix in their shop, like most places do. I will definitely will come back for any repairs down the road. - Review by DemandForce.com | |
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Again, exceptionally great service on very short notice. Thanks! - Review by DemandForce.com | |
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Rodolfo U.
Jun 11th, 2015 | |
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Great Customer Service!. My mechanic was Shawn and he was willing to work with me to fix the issue in my 2004 BMW. He never tried to hustle me to get something fix in their shop, like most places do. I will definitely will come back for any repairs down the road. - Review by DemandForce.com | |
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Again, exceptionally great service on very short notice. Thanks! - Review by DemandForce.com | |
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My last visit was just for a light bulb change, which was done very graciously on short notice. I wouldn't trust my car to anyone but C&M for anything large or small. Under their care, it is running like a top. Zero problems. - Review by DemandForce.com | |
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My last visit was just for a light bulb change, which was done very graciously on short notice. I wouldn't trust my car to anyone but C&M for anything large or small. Under their care, it is running like a top. Zero problems. - Review by DemandForce.com | |
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Always a good experience for me. My service work is completed promptly, the service technicians are knowledgeable and professional, and I trust C&M. Thank you. - Review by DemandForce.com | |
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Always a good experience for me. My service work is completed promptly, the service technicians are knowledgeable and professional, and I trust C&M. Thank you. - Review by DemandForce.com | |
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I never hesitate to recommend C&M. You can bank on their integrity and workmanship. They take old fashioned pride in doing their work to perfection and giving you full value for every dollar. They are fine people, and they do fine work. Businesses like C&M and the people who work there are what make this country great. - Review by DemandForce.com | |
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I never hesitate to recommend C&M. You can bank on their integrity and workmanship. They take old fashioned pride in doing their work to perfection and giving you full value for every dollar. They are fine people, and they do fine work. Businesses like C&M and the people who work there are what make this country great. - Review by DemandForce.com | |
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My first time there and it was an awesome experience! Everyone was so nice and friendly - I will definitely be going back when my car needs service. - Review by DemandForce.com | |
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My first time there and it was an awesome experience! Everyone was so nice and friendly - I will definitely be going back when my car needs service. - Review by DemandForce.com | |
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Very quick courteous service. I love that you can get a free courtesy car if needed. - Review by DemandForce.com | |
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Very quick courteous service. I love that you can get a free courtesy car if needed. - Review by DemandForce.com | |
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They provide the best customer service in Chicagoland and they're honest. - Review by DemandForce.com | |
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They provide the best customer service in Chicagoland and they're honest. - Review by DemandForce.com | |
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C and M has been our trusted service for more than 7 years. They keep our old cars going, more than 260000 on our Odessey and 160000 on our Ford free Style. They work hard to get us in on the spur of the moment and provide the loaners which have been so helpful. - Review by DemandForce.com | |
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C and M has been our trusted service for more than 7 years. They keep our old cars going, more than 260000 on our Odessey and 160000 on our Ford free Style. They work hard to get us in on the spur of the moment and provide the loaners which have been so helpful. - Review by DemandForce.com | |
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I am always pleased with my service at C&M. Courteous staff and the loaner car is a great perk for me. esp when i had to leave my car at the night drop and could have the car to continue on my way while waiting for my car to be taken care of. - Review by DemandForce.com | |
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Service is always fast, efficient, clean, friendly...and correct. - Review by DemandForce.com | |
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I am always pleased with my service at C&M. Courteous staff and the loaner car is a great perk for me. esp when i had to leave my car at the night drop and could have the car to continue on my way while waiting for my car to be taken care of. - Review by DemandForce.com | |
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Service is always fast, efficient, clean, friendly...and correct. - Review by DemandForce.com | |
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Phyllis V.
Mar 17th, 2015 | |
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A pleasant and efficient experience as always. Friendly customer service. Makes me feel at home. - Review by DemandForce.com | |
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Phyllis V.
Mar 17th, 2015 | |
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A pleasant and efficient experience as always. Friendly customer service. Makes me feel at home. - Review by DemandForce.com | |
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The service is always prompt , thorough and professional. You feel like part of the family at C& M - Review by DemandForce.com | |
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The service is always prompt , thorough and professional. You feel like part of the family at C& M - Review by DemandForce.com | |
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Excellent on all levels Honesty, price, keeping appointments and quality of work - Review by DemandForce.com | |
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Claudia D.
Mar 12th, 2015 | |
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Today C&M provided their usual Excellent service. I was greeted cordially, they made sure of the services I wanted, discussed the procedure, and gave me a loaner car when the inspection showed a lengthy repair was needed. They answered all of my questions clearly and with respect. My car was ready the next morning. Claudia - Review by DemandForce.com | |
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Excellent on all levels Honesty, price, keeping appointments and quality of work - Review by DemandForce.com | |
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Claudia D.
Mar 12th, 2015 | |
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Today C&M provided their usual Excellent service. I was greeted cordially, they made sure of the services I wanted, discussed the procedure, and gave me a loaner car when the inspection showed a lengthy repair was needed. They answered all of my questions clearly and with respect. My car was ready the next morning. Claudia - Review by DemandForce.com | |
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Great service. Good value. Mark is always professional and the car was returned to me on time and clean. - Review by DemandForce.com | |
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Great service. Good value. Mark is always professional and the car was returned to me on time and clean. - Review by DemandForce.com | |
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New location is very clean and comfortable. Same Great Service!! - Review by DemandForce.com | |
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New location is very clean and comfortable. Same Great Service!! - Review by DemandForce.com | |
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Excelent serviceMark was very helpful called me when my car was ready, explained every thing to me.I alway like to deal with him whenever I bring my car to the shop.He always very polite.very patient and very understanding. . The shop is very clean - Review by DemandForce.com | |
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Excelent serviceMark was very helpful called me when my car was ready, explained every thing to me.I alway like to deal with him whenever I bring my car to the shop.He always very polite.very patient and very understanding. . The shop is very clean - Review by DemandForce.com | |
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I always receive friendly service from C & M auto. They always take the time to explain what needs to be done, and they give a heads up on service that may need to be done in the future I really appreciate dealing with such an honest company! - Review by DemandForce.com | |
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I always receive friendly service from C & M auto. They always take the time to explain what needs to be done, and they give a heads up on service that may need to be done in the future I really appreciate dealing with such an honest company! - Review by DemandForce.com | |
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You found that my right front tire had a broken bushing with the ball joint and this was causing my tire to move about an extra 3 inches. You fixed and now my car rides better. - Review by DemandForce.com | |
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You found that my right front tire had a broken bushing with the ball joint and this was causing my tire to move about an extra 3 inches. You fixed and now my car rides better. - Review by DemandForce.com | |
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I am very impressed with everything from the time I pulled up to the building, the ease of dropping the vehicle off to getting status updates, to the way the waiting room was set up, to the cost, etc.... this has truly been an experience that I will rave about to anyone that has car care needs. - Review by DemandForce.com | |
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I am very impressed with everything from the time I pulled up to the building, the ease of dropping the vehicle off to getting status updates, to the way the waiting room was set up, to the cost, etc.... this has truly been an experience that I will rave about to anyone that has car care needs. - Review by DemandForce.com | |
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C&M has taken the worry out of having my auto worked on. They suggest what I need to do and support me in getting around with a afw car. Thanks! - Review by DemandForce.com | |
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C&M has taken the worry out of having my auto worked on. They suggest what I need to do and support me in getting around with a afw car. Thanks! - Review by DemandForce.com | |
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I'm very pleased with the services I have received with C&M, especially calling with the last minutes after we had just received 19.3" of snow and they where able to fix my car in the same day. Also I like the fact that they have a pick up and drop off services and the people who work there are very friendly and nice.Thanks again for all you help. - Review by DemandForce.com | |
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I'm very pleased with the services I have received with C&M, especially calling with the last minutes after we had just received 19.3" of snow and they where able to fix my car in the same day. Also I like the fact that they have a pick up and drop off services and the people who work there are very friendly and nice.Thanks again for all you help. - Review by DemandForce.com | |
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My Blower Fan Motor went out over the weekend. I placed an appointment with C & M over their website. And requested a loaner as well. Chuck was kind enough to call and set me up before I was due to come in at Noon. No Problems, no questions asked!! Loaner ready and available.Dropped the car off, took the loaner. Sean called with the diagnosis and price. The Car was ready the same day!!! Returned the loaner, picked up the car and all is well!!!!These guys are great! - Review by DemandForce.com | |
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My Blower Fan Motor went out over the weekend. I placed an appointment with C & M over their website. And requested a loaner as well. Chuck was kind enough to call and set me up before I was due to come in at Noon. No Problems, no questions asked!! Loaner ready and available.Dropped the car off, took the loaner. Sean called with the diagnosis and price. The Car was ready the same day!!! Returned the loaner, picked up the car and all is well!!!!These guys are great! - Review by DemandForce.com | |
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As I have come to expect, everything went very well with my last service appointment. Some extensive work needed to be done. It was all done promptly, ahead of schedule actually. I appreciated the thorough examination of my 100,000+ mileage car, which is now running like new. - Review by DemandForce.com | |
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As I have come to expect, everything went very well with my last service appointment. Some extensive work needed to be done. It was all done promptly, ahead of schedule actually. I appreciated the thorough examination of my 100,000+ mileage car, which is now running like new. - Review by DemandForce.com | |
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Great Staff and service.......on-time and done right.......Chris Falesch is the best mechanic ever! - Review by DemandForce.com | |
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Great Staff and service.......on-time and done right.......Chris Falesch is the best mechanic ever! - Review by DemandForce.com | |
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Dolores P.
Jan 10th, 2015 | |
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Despite the bad weather we experienced this past week, the service at C & M was excellent and done in a timely fashion. My vehicle was delivered as promised. - Review by DemandForce.com | |
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DEAD OF IINTER AND EVERYTHING THAT WAS DONE WAS DONE WITHOUT COMPROMISE OR WORRY WHEN OPERATING THE VEHICLE. THAT'S CALLED PEACE OF MIND. - Review by DemandForce.com | |
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Dolores P.
Jan 10th, 2015 | |
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Despite the bad weather we experienced this past week, the service at C & M was excellent and done in a timely fashion. My vehicle was delivered as promised. - Review by DemandForce.com | |
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DEAD OF IINTER AND EVERYTHING THAT WAS DONE WAS DONE WITHOUT COMPROMISE OR WORRY WHEN OPERATING THE VEHICLE. THAT'S CALLED PEACE OF MIND. - Review by DemandForce.com | |
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customer service is excellent and team is very knowledgeable - Review by DemandForce.com | |
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customer service is excellent and team is very knowledgeable - Review by DemandForce.com | |
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Everyone I interact with at C & M provides terrific customer service. From the pick up of my car at my workplace, the use of a loaner if needed, the call to let me know what work needs to be done (and what can honestly wait if I'm not prepared for the cost at the time), and the complimentary car wash. That's why C & M are my car guys! - Review by DemandForce.com | |
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Everyone I interact with at C & M provides terrific customer service. From the pick up of my car at my workplace, the use of a loaner if needed, the call to let me know what work needs to be done (and what can honestly wait if I'm not prepared for the cost at the time), and the complimentary car wash. That's why C & M are my car guys! - Review by DemandForce.com | |
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I;ve been a customer for many years and I trust your work ethic. I know I will always get top service and to me, that is important. Andrea Wilson - Review by DemandForce.com | |
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I;ve been a customer for many years and I trust your work ethic. I know I will always get top service and to me, that is important. Andrea Wilson - Review by DemandForce.com | |
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Great service as usual, and they saved me money by fixing the ignition lock rather than replacing it. Thanks guys!Cheri Thompson (20-year customer) - Review by DemandForce.com | |
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Great service as usual, and they saved me money by fixing the ignition lock rather than replacing it. Thanks guys!Cheri Thompson (20-year customer) - Review by DemandForce.com | |
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Excellent staff and service. I have complete confidence in their assessment and repair. C & M goes beyond the call of duty. They are dedicated to service and customer satisfaction. You must see their new facility. - Review by DemandForce.com | |
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Excellent staff and service. I have complete confidence in their assessment and repair. C & M goes beyond the call of duty. They are dedicated to service and customer satisfaction. You must see their new facility. - Review by DemandForce.com | |
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As usual, C&M gave me wonderful service for my van. I can always count on their professionalism and concern for my safety while driving. Mark, Shawn & Chuck are a delight to work with. I enjoyed the tour of the new location. - Review by DemandForce.com | |
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As usual, C&M gave me wonderful service for my van. I can always count on their professionalism and concern for my safety while driving. Mark, Shawn & Chuck are a delight to work with. I enjoyed the tour of the new location. - Review by DemandForce.com | |
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Great service. Picked up and return my vehicle on time. - Review by DemandForce.com | |
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Great service. Picked up and return my vehicle on time. - Review by DemandForce.com | |
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Was very satisfied with the service, friendly staff, they also provided shuttle service. - Review by DemandForce.com | |
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The service rendered was speedy. The service manager was willing to work within my budget and time constraints. My car was returned to me clean and in good working order. - Review by DemandForce.com | |
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Was very satisfied with the service, friendly staff, they also provided shuttle service. - Review by DemandForce.com | |
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The service rendered was speedy. The service manager was willing to work within my budget and time constraints. My car was returned to me clean and in good working order. - Review by DemandForce.com | |
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I've taken my cars to C&M for years......with good service. This time I asked for an oil change and tire rotation but only received the oil change. No one mentioned why there was no rotation done. Later research indicated that it wasn't necessary on cars under 10K, though. Mine had 6000+ miles but was over a year old. Maybe that's why C&M didn't rotate the tires but I think they should have told me that either before service or when I picked it up. It was just a communication issue..........Regardless, I will continue to have my cars serviced at C&M. They do a good job! - Review by DemandForce.com | |
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I've taken my cars to C&M for years......with good service. This time I asked for an oil change and tire rotation but only received the oil change. No one mentioned why there was no rotation done. Later research indicated that it wasn't necessary on cars under 10K, though. Mine had 6000+ miles but was over a year old. Maybe that's why C&M didn't rotate the tires but I think they should have told me that either before service or when I picked it up. It was just a communication issue..........Regardless, I will continue to have my cars serviced at C&M. They do a good job! - Review by DemandForce.com | |
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The service and customer service provides is outstanding. - Review by DemandForce.com | |
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The service and customer service provides is outstanding. - Review by DemandForce.com | |
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best price/value relationship I've found in years, customer focused service with a sincere desire to provide maximum service for a fair price - Review by DemandForce.com | |
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best price/value relationship I've found in years, customer focused service with a sincere desire to provide maximum service for a fair price - Review by DemandForce.com | |
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Great Service and very friendly! I would highly recommend them. - Review by DemandForce.com | |
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Great Service and very friendly! I would highly recommend them. - Review by DemandForce.com | |
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C & M provided prompt and professional service, when everyone else was telling me that my Saab parts could no longer be found. They were able to procure the needed parts, provide installation in a timely manner and allow me to go on a 2000 mile road trip in safety. They even picked up my car from my workplace and left me with a loaner car. Thank you! - Review by DemandForce.com | |
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C & M provided prompt and professional service, when everyone else was telling me that my Saab parts could no longer be found. They were able to procure the needed parts, provide installation in a timely manner and allow me to go on a 2000 mile road trip in safety. They even picked up my car from my workplace and left me with a loaner car. Thank you! - Review by DemandForce.com | |
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great. service.. picked up car and brought back while i was working, - Review by DemandForce.com | |
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great. service.. picked up car and brought back while i was working, - Review by DemandForce.com | |
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Excellent, fast service. The home pick up and drop off is invaluable. - Review by DemandForce.com | |
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Excellent, fast service. The home pick up and drop off is invaluable. - Review by DemandForce.com | |
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I was very please with the service and would recommend anyone i know. - Review by DemandForce.com | |
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I was very please with the service and would recommend anyone i know. - Review by DemandForce.com | |
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As always the best service and the best arrangements. Thank you - Review by DemandForce.com | |
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C & M is great!!! I have used them for many years. They are honest and dependable and they have loaner cars, when your car is being serviced. They check for warrantees on parts to help you save money. They also honor how much you want to spend and don't push you, like my dealer used to do. After servicing they wash your car, even vacuuming the inside, so it looks and runs great!!! I am very grateful for the service on my 2000 Dodge Grand Caravan, that has helped it last for many years and almost 141,000 miles!!! - Review by DemandForce.com | |
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As always the best service and the best arrangements. Thank you - Review by DemandForce.com | |
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C & M is great!!! I have used them for many years. They are honest and dependable and they have loaner cars, when your car is being serviced. They check for warrantees on parts to help you save money. They also honor how much you want to spend and don't push you, like my dealer used to do. After servicing they wash your car, even vacuuming the inside, so it looks and runs great!!! I am very grateful for the service on my 2000 Dodge Grand Caravan, that has helped it last for many years and almost 141,000 miles!!! - Review by DemandForce.com | |
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Quick and easy oil change, no issues. Did a very thorough look over the car to make sure nothing else was wrong. - Review by DemandForce.com | |
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Quick and easy oil change, no issues. Did a very thorough look over the car to make sure nothing else was wrong. - Review by DemandForce.com | |
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Your service is always outstanding and your personnel very considerate and caring. Kudos!My only concern is that you are expensive but I guess that it is why it is said "you get whatyou pay for_. - Review by DemandForce.com | |
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Your service is always outstanding and your personnel very considerate and caring. Kudos!My only concern is that you are expensive but I guess that it is why it is said "you get whatyou pay for_. - Review by DemandForce.com | |
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C&M always provides exceptional service. I highly recommend them. - Review by DemandForce.com | |
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C&M always provides exceptional service. I highly recommend them. - Review by DemandForce.com | |
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Our van was stalled the other day on a major road in rugs hour. Glad that I c and m programmed to my contacts. Mark and later Shawn helped a ton to help us out of the jam. Thanks guys. - Review by DemandForce.com | |
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BILL MENTIONED A CAR WASH COUPON, BUT NONE WAS ENCLOSED OR ATTACHED - Review by DemandForce.com | |
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Andrea (andie) A.
Sep 5th, 2014 | |
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Our van was stalled the other day on a major road in rugs hour. Glad that I c and m programmed to my contacts. Mark and later Shawn helped a ton to help us out of the jam. Thanks guys. - Review by DemandForce.com | |
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BILL MENTIONED A CAR WASH COUPON, BUT NONE WAS ENCLOSED OR ATTACHED - Review by DemandForce.com | |
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Andrea (andie) A.
Sep 5th, 2014 | |
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I had my car serviced this past week, & as always, I was treated with the utmost courtesy & honesty--as I am on every visit. I highly recommend C & M to all my friends & family.-Anthony L. - Review by DemandForce.com | |
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I had my car serviced this past week, & as always, I was treated with the utmost courtesy & honesty--as I am on every visit. I highly recommend C & M to all my friends & family.-Anthony L. - Review by DemandForce.com | |
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Everything was fine. Just had an oil change, so it was pretty simple. - Review by DemandForce.com | |
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Everything was fine. Just had an oil change, so it was pretty simple. - Review by DemandForce.com | |
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Service was great as usual. C&M is the best . Service managers are top notch. - Review by DemandForce.com | |
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Service was great as usual. C&M is the best . Service managers are top notch. - Review by DemandForce.com | |
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My most recent visit to C&M was 8/14/14, for an oil change. The service I received was consistent with the service I've received for the past few years.....EXCELLENT! In addition to (high) QUALITY service, the loaner (or shuttle) & car wash, C&M is top notch. - Review by DemandForce.com | |
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My most recent visit to C&M was 8/14/14, for an oil change. The service I received was consistent with the service I've received for the past few years.....EXCELLENT! In addition to (high) QUALITY service, the loaner (or shuttle) & car wash, C&M is top notch. - Review by DemandForce.com | |
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Andrea (andie) A.
Aug 13th, 2014 | |
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Always excellent customer service. Sean and Mark, great job. They are very flexible in squeezing us in. - Review by DemandForce.com | |
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The trust factor is one of the main reasons I'm so glad to do business with C&M. If they say something needs to be done, I know they are telling me the truth. If they say they will take care of something, they take care of it, and they will do an excellent job at a fair price. Since I've been coming to C&M my car is in the best shape it has ever been in. And they are just such nice people. - Review by DemandForce.com | |
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Andrea (andie) A.
Aug 13th, 2014 | |
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Always excellent customer service. Sean and Mark, great job. They are very flexible in squeezing us in. - Review by DemandForce.com | |
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The trust factor is one of the main reasons I'm so glad to do business with C&M. If they say something needs to be done, I know they are telling me the truth. If they say they will take care of something, they take care of it, and they will do an excellent job at a fair price. Since I've been coming to C&M my car is in the best shape it has ever been in. And they are just such nice people. - Review by DemandForce.com | |
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The last time my car needed repairs, the service manager came to our house to pick up my car because of brake problems. He returned my car to my home that afternoon. I was really grateful for this extra service. Thank you toC and M.Don - Review by DemandForce.com | |
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The last time my car needed repairs, the service manager came to our house to pick up my car because of brake problems. He returned my car to my home that afternoon. I was really grateful for this extra service. Thank you toC and M.Don - Review by DemandForce.com | |
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Service as usual was excellent. I arrived at 9:00 A.M.; my appointment was 12 P.M. I was too early because my doctor's apt. was over sooner than I had anticipated. My car was serviced ASAP. Very satisfied with the service. - Review by DemandForce.com | |
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Service as usual was excellent. I arrived at 9:00 A.M.; my appointment was 12 P.M. I was too early because my doctor's apt. was over sooner than I had anticipated. My car was serviced ASAP. Very satisfied with the service. - Review by DemandForce.com | |
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Great service. They take their time. If you want a 10 min oil change go else where. However if you want a job that will surpass your highest expectations; go here. - Review by DemandForce.com | |
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Great service. They take their time. If you want a 10 min oil change go else where. However if you want a job that will surpass your highest expectations; go here. - Review by DemandForce.com | |
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Had major work done and it couldn't have come out better. My car looks and feels almost new. Great Job!! - Review by DemandForce.com | |
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Had major work done and it couldn't have come out better. My car looks and feels almost new. Great Job!! - Review by DemandForce.com | |
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Always explains the service and why it needs to be done. We've been a customer for years and trust their quality completely. - Review by DemandForce.com | |
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Always explains the service and why it needs to be done. We've been a customer for years and trust their quality completely. - Review by DemandForce.com | |
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the service was excellentMark was a very nice and polite guy, he explain every thing to me.He called me when the car was ready. - Review by DemandForce.com | |
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Great effect in lookig over the kids 2002 CRV. Thanks agai for taking the car to get the emissions test, and it passed!. - Review by DemandForce.com | |
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the service was excellentMark was a very nice and polite guy, he explain every thing to me.He called me when the car was ready. - Review by DemandForce.com | |
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Great effect in lookig over the kids 2002 CRV. Thanks agai for taking the car to get the emissions test, and it passed!. - Review by DemandForce.com | |
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Jennifer B.
Jul 19th, 2014 | |
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Chuck and his team go out of their way to make car service a pleasant experience! - Review by DemandForce.com | |
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Jennifer B.
Jul 19th, 2014 | |
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Chuck and his team go out of their way to make car service a pleasant experience! - Review by DemandForce.com | |
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They were able to diagnose the problem to be my wheel bearings and replaced them in one day. Thanks. I don't hear that road noise anymore. D.DeSalvo - Review by DemandForce.com | |
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They were able to diagnose the problem to be my wheel bearings and replaced them in one day. Thanks. I don't hear that road noise anymore. D.DeSalvo - Review by DemandForce.com | |
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They are the best! I can count on reliable, knowledgeable service, in a timely manner. Going to C&M is more affordable than at a dealer, with the same perks - a loaner or shuttle service, a clean, lovely environment to wait in, complimentary car wash with service and friendly, helpful folks to deal with. - Review by DemandForce.com | |
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They are the best! I can count on reliable, knowledgeable service, in a timely manner. Going to C&M is more affordable than at a dealer, with the same perks - a loaner or shuttle service, a clean, lovely environment to wait in, complimentary car wash with service and friendly, helpful folks to deal with. - Review by DemandForce.com | |
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Darlene S.
Jun 28th, 2014 | |
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As always, excellent!!!!! You always put me at ease and you always make me feel my car is as important to you, as it is to me.Thanks for the great service - Review by DemandForce.com | |
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Darlene S.
Jun 28th, 2014 | |
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As always, excellent!!!!! You always put me at ease and you always make me feel my car is as important to you, as it is to me.Thanks for the great service - Review by DemandForce.com | |
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Christine A.
Jun 24th, 2014 | |
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C&M did an amazing job detailing my car. It feels and smells like brand new again! Totally appreciate their friendliness, awesome customer service, quick turnaround time and courtesy driver. He was a pleasure to talk to. - Review by DemandForce.com | |
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Christine A.
Jun 24th, 2014 | |
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C&M did an amazing job detailing my car. It feels and smells like brand new again! Totally appreciate their friendliness, awesome customer service, quick turnaround time and courtesy driver. He was a pleasure to talk to. - Review by DemandForce.com | |
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I am confused as to why I was quoted $550 for work I was charged $660 before sales tax. I was charged $114 for a test drive and review to see why the engine light was on. Please explain.Jim Tierney - Review by DemandForce.com Feedback from Shop Owner:
Hello Jim,
Please give us a call so we can help to better explain your concern. We left you a message on 6/27. Thank you and we hope to hear from you soon. | |
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I am confused as to why I was quoted $550 for work I was charged $660 before sales tax. I was charged $114 for a test drive and review to see why the engine light was on. Please explain.Jim Tierney - Review by DemandForce.com Feedback from Shop Owner:
Hello Jim,
Please give us a call so we can help to better explain your concern. We left you a message on 6/27. Thank you and we hope to hear from you soon. | |
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You had a car ready for me right away so you could work on my car that I left. You did exactly what needed to be fixed and even did the warped rotors on front brakes so now I feel safer in my car again. - Review by DemandForce.com | |
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You had a car ready for me right away so you could work on my car that I left. You did exactly what needed to be fixed and even did the warped rotors on front brakes so now I feel safer in my car again. - Review by DemandForce.com | |
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What a great detailing job. The car was pretty filthy inside and out and came back looking like it just came out of the showroom floor at the dealer.I will recommend to all my family and friends.GREAT JOB!!!!!!! - Review by DemandForce.com | |
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What a great detailing job. The car was pretty filthy inside and out and came back looking like it just came out of the showroom floor at the dealer.I will recommend to all my family and friends.GREAT JOB!!!!!!! - Review by DemandForce.com | |
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Excellent as usual. Simple oil change this time, but always happy to bring my car in. - Review by DemandForce.com | |
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Excellent as usual. Simple oil change this time, but always happy to bring my car in. - Review by DemandForce.com | |
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Love the way you give me the information that I need to take care of my car. - Review by DemandForce.com | |
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Love the way you give me the information that I need to take care of my car. - Review by DemandForce.com | |
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Dropped my car off in the morning, loaner vehicle was all ready to go for me.Received a call that afternoon that my car was done! Very fast, courteous service. All of my questions were answered, and the price came in at the amount expected.I definitely recommend C&M Auto to friends! - Review by DemandForce.com | |
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Work was completed quickly and at a cost that was resonable. Thanks to the loaner program we where able to get the work done little hassle on our part.Thanks Guys. - Review by DemandForce.com | |
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Dropped my car off in the morning, loaner vehicle was all ready to go for me.Received a call that afternoon that my car was done! Very fast, courteous service. All of my questions were answered, and the price came in at the amount expected.I definitely recommend C&M Auto to friends! - Review by DemandForce.com | |
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Work was completed quickly and at a cost that was resonable. Thanks to the loaner program we where able to get the work done little hassle on our part.Thanks Guys. - Review by DemandForce.com | |
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As always this most recent service at C & M was quick, thorough, completely satisfactory and fairly and reasonably priced. The road trip they prepared my car for was completed without a moment of anxiety about the car. It performed beautifully. - Review by DemandForce.com | |
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As always this most recent service at C & M was quick, thorough, completely satisfactory and fairly and reasonably priced. The road trip they prepared my car for was completed without a moment of anxiety about the car. It performed beautifully. - Review by DemandForce.com | |
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This was the 1st time I've have had any work done on my car at C&M Auto. This is the cleanest place I've ever been to. Everyone there is extremely nice and knowledgable. The employees are all clean cut and don't make you feel as though they are just hiring anyone. I went in to get my control arms and sway bar links replaced and they gave me a free loaner for the day. The wok was done correctly the 1st time and in a timely manner. They treat you as if they've known you all your life. I will be bringing my wives car in next. Oh, and they give your car a full service car wash before giving it back free of charge. - Review by DemandForce.com | |
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This was the 1st time I've have had any work done on my car at C&M Auto. This is the cleanest place I've ever been to. Everyone there is extremely nice and knowledgable. The employees are all clean cut and don't make you feel as though they are just hiring anyone. I went in to get my control arms and sway bar links replaced and they gave me a free loaner for the day. The wok was done correctly the 1st time and in a timely manner. They treat you as if they've known you all your life. I will be bringing my wives car in next. Oh, and they give your car a full service car wash before giving it back free of charge. - Review by DemandForce.com | |
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C & M Auto Service became my trusted "Go To" provider for auto service some years ago. My most recent experience on May 1, 2014, was a pleasant reminder why I made this decision. As always, the customer service is professional, the work is quality and timely. C & M has earned my trust after years of consistent high quality service. - Review by DemandForce.com | |
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C & M Auto Service became my trusted "Go To" provider for auto service some years ago. My most recent experience on May 1, 2014, was a pleasant reminder why I made this decision. As always, the customer service is professional, the work is quality and timely. C & M has earned my trust after years of consistent high quality service. - Review by DemandForce.com | |
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Excellent Service, I am very pleased that I discovered your services for my cars, I recommend you to everyone that I talk with about car services - I no longer go to the dealer, I find your service to be superior for my Buick and Cadillac. Thank you. - Review by DemandForce.com | |
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Excellent Service, I am very pleased that I discovered your services for my cars, I recommend you to everyone that I talk with about car services - I no longer go to the dealer, I find your service to be superior for my Buick and Cadillac. Thank you. - Review by DemandForce.com | |
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Great quick service while I waited. Turn signal burned out, Mark had it replaced in less than 10 minutes! Thanks for being so responsive. - Review by DemandForce.com | |
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Great quick service while I waited. Turn signal burned out, Mark had it replaced in less than 10 minutes! Thanks for being so responsive. - Review by DemandForce.com | |
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Great job by C&M Auto Service, in taking care of my Nissan Murano, and keeping it running well for many years! - Review by DemandForce.com | |
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Great job by C&M Auto Service, in taking care of my Nissan Murano, and keeping it running well for many years! - Review by DemandForce.com | |
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Thanks again for the quick turn around on my truck.Work vehicles can't sit. - Review by DemandForce.com | |
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Thanks again for the quick turn around on my truck.Work vehicles can't sit. - Review by DemandForce.com | |
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Always awesome. Service prompt and with a smile. Thanks. - Review by DemandForce.com | |
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Always awesome. Service prompt and with a smile. Thanks. - Review by DemandForce.com | |
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I think C&M is out standing. they really got my car in working order ! I will tell anyone about them. THANK YOU TO ALL OF YOU !!! YOU"RE "THE BEST" - Review by DemandForce.com | |
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I think C&M is out standing. they really got my car in working order ! I will tell anyone about them. THANK YOU TO ALL OF YOU !!! YOU"RE "THE BEST" - Review by DemandForce.com | |
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Dolores P.
Apr 12th, 2014 | |
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The service at C&M is outstanding. That's why I keep coming back. - Review by DemandForce.com | |
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Barbara K.
Apr 12th, 2014 | |
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Thank you for accommodating my schedule and providing quick service. - Review by DemandForce.com | |
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Dolores P.
Apr 12th, 2014 | |
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The service at C&M is outstanding. That's why I keep coming back. - Review by DemandForce.com | |
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Barbara K.
Apr 12th, 2014 | |
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Thank you for accommodating my schedule and providing quick service. - Review by DemandForce.com | |
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5 STAR.Thank you for being so helpful to my daughter , Sarah. You caught a repair that I had forgotten about. She was headed out on a driving trip and this would have caused a major problem . Thank you again. - Review by DemandForce.com | |
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5 STAR.Thank you for being so helpful to my daughter , Sarah. You caught a repair that I had forgotten about. She was headed out on a driving trip and this would have caused a major problem . Thank you again. - Review by DemandForce.com | |
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Excellent advise for the Saturn we are about to sell. Their advice helped us determine a price on the car & to pass your services onto the next buyer. Luckily this Friday we sold the car & passed on your info to the new owner. Thanks again C&M!!!! - Review by DemandForce.com | |
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Excellent advise for the Saturn we are about to sell. Their advice helped us determine a price on the car & to pass your services onto the next buyer. Luckily this Friday we sold the car & passed on your info to the new owner. Thanks again C&M!!!! - Review by DemandForce.com | |
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Helpful in trouble shooting our problems with our auto and recommending different cost solutions for a older vehicle. - Review by DemandForce.com | |
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Helpful in trouble shooting our problems with our auto and recommending different cost solutions for a older vehicle. - Review by DemandForce.com | |
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GREAT JOB diagnosing my trucks problem and repairing the different areas that needed attention. I was worried I was having trans or driveshaft problems. C&M technicians figured out the real culprit rather than just guessing and costing me unnecessary expenses. Thank you guys again. - Review by DemandForce.com | |
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GREAT JOB diagnosing my trucks problem and repairing the different areas that needed attention. I was worried I was having trans or driveshaft problems. C&M technicians figured out the real culprit rather than just guessing and costing me unnecessary expenses. Thank you guys again. - Review by DemandForce.com | |
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excellent service and courtesy as usual. Truly one of the best places to get your auto fixed expertly and on time. Thanks Dr Stephen Rivard - Review by DemandForce.com | |
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Outstanding work and detail. A pleasure to do business with - Review by DemandForce.com | |
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excellent service and courtesy as usual. Truly one of the best places to get your auto fixed expertly and on time. Thanks Dr Stephen Rivard - Review by DemandForce.com | |
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Outstanding work and detail. A pleasure to do business with - Review by DemandForce.com | |
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Service was fantastic. They replaced a door handle mechanism on my car. I checked around and their rates were competitive, service was great. They drove me to the train station after I dropped the car off. They also helped us open our car after we accidentally locked our keys inside. - Review by DemandForce.com | |
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Service was fantastic. They replaced a door handle mechanism on my car. I checked around and their rates were competitive, service was great. They drove me to the train station after I dropped the car off. They also helped us open our car after we accidentally locked our keys inside. - Review by DemandForce.com | |
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Everyone was kind. The price that they quoted was exactly the price that it was. - Review by DemandForce.com | |
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Everyone was kind. The price that they quoted was exactly the price that it was. - Review by DemandForce.com | |
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Had a follow-up to a service but also had a tight schedule and need of the car. Sean & Chris did a great job fitting me back in and finished EXACTLY in the time estimated. Many thanks, again, to Sean and Chris and C&M!JC Lenahan - Review by DemandForce.com | |
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Had a follow-up to a service but also had a tight schedule and need of the car. Sean & Chris did a great job fitting me back in and finished EXACTLY in the time estimated. Many thanks, again, to Sean and Chris and C&M!JC Lenahan - Review by DemandForce.com | |
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I absolutely love your store. The service is exceptional. The prices are competitive. The comfort zone of waiting is perfect. Coffee, cookies, cushy leather sofas, spotless washrooms and very, very courteous employees. You guys are the best. - Review by DemandForce.com | |
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I absolutely love your store. The service is exceptional. The prices are competitive. The comfort zone of waiting is perfect. Coffee, cookies, cushy leather sofas, spotless washrooms and very, very courteous employees. You guys are the best. - Review by DemandForce.com | |
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My service was excellent. I worked with Mark and he was kind, knowledgeable, and very helpful. The work was done in less than 24hrs and the free loaner car could not have been more of a lifesaver! I will definitely be back for my next maintenance. - Review by DemandForce.com | |
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My service was excellent. I worked with Mark and he was kind, knowledgeable, and very helpful. The work was done in less than 24hrs and the free loaner car could not have been more of a lifesaver! I will definitely be back for my next maintenance. - Review by DemandForce.com | |
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Everything was great! All employees were very nice and helpful - Review by DemandForce.com | |
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Everything was great! All employees were very nice and helpful - Review by DemandForce.com | |
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Thank you Mark for taking care of my car so early in the morning! Life saver. - Review by DemandForce.com | |
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Thank you Mark for taking care of my car so early in the morning! Life saver. - Review by DemandForce.com | |
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My daughter was driving our Jeep and the Brake Light came on. She called and you were able to fix the leaking brake line the same day. She is safe again and happy. This is why we only work with you on both our cars. - Review by DemandForce.com | |
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My daughter was driving our Jeep and the Brake Light came on. She called and you were able to fix the leaking brake line the same day. She is safe again and happy. This is why we only work with you on both our cars. - Review by DemandForce.com | |
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Everyone couldn't have been nicer to us in a bad after hours situation. The tow truck driver was absolutely fantastic.! And the next day service was great, as usual. - Review by DemandForce.com | |
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Everyone couldn't have been nicer to us in a bad after hours situation. The tow truck driver was absolutely fantastic.! And the next day service was great, as usual. - Review by DemandForce.com | |
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Phyllis V.
Feb 19th, 2014 | |
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After the detailing and regular maintenance repairs, my 12 year old minivan looks and sounds like a new car! - Review by DemandForce.com | |
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My truck needed a challenging repair that was completed as expected and on time.Thanks Guys - Review by DemandForce.com | |
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I walked in without an appointment and was able to walk out with the repair complete within 10 minutes. Fantastic! - Review by DemandForce.com | |
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Phyllis V.
Feb 19th, 2014 | |
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After the detailing and regular maintenance repairs, my 12 year old minivan looks and sounds like a new car! - Review by DemandForce.com | |
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My truck needed a challenging repair that was completed as expected and on time.Thanks Guys - Review by DemandForce.com | |
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I walked in without an appointment and was able to walk out with the repair complete within 10 minutes. Fantastic! - Review by DemandForce.com | |
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Outstanding service. They are vary detailed in going over the vehicle issues and what is involved in repairing them - Review by DemandForce.com | |
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Outstanding service. They are vary detailed in going over the vehicle issues and what is involved in repairing them - Review by DemandForce.com | |
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Overall service was good but I think diagnosis rate of $120 was too pricey. - Review by DemandForce.com | |
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Overall service was good but I think diagnosis rate of $120 was too pricey. - Review by DemandForce.com | |
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The service was the best considering my car would be out of service for 4 days. Mark & Shaun were helpful and courteous. The place is so clean, you know they're conscious of their work. I've told everyone in my office about C&M Auto Service. - Review by DemandForce.com | |
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I am very pleased with the quality of service I received at C & M Auto and will continue to take my car to them for service, My car had a strong smell of gas inside the car I was very worried and I called they were able to see me the same day and diagnosed the problem and repaired it while I waited in their comfortable lobby. I will recommend them to my family, friends and anyone that is looking for honest, courteous and good quality service on their automobile. - Review by DemandForce.com | |
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The service was the best considering my car would be out of service for 4 days. Mark & Shaun were helpful and courteous. The place is so clean, you know they're conscious of their work. I've told everyone in my office about C&M Auto Service. - Review by DemandForce.com | |
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I am very pleased with the quality of service I received at C & M Auto and will continue to take my car to them for service, My car had a strong smell of gas inside the car I was very worried and I called they were able to see me the same day and diagnosed the problem and repaired it while I waited in their comfortable lobby. I will recommend them to my family, friends and anyone that is looking for honest, courteous and good quality service on their automobile. - Review by DemandForce.com | |
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I'm very happy and grateful to C&M. For coming and getting my car for me. Then working on it and fixing the problem. Then bring it back to me. I don't know of any other place that would do that for you. - Review by DemandForce.com | |
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I'm very happy and grateful to C&M. For coming and getting my car for me. Then working on it and fixing the problem. Then bring it back to me. I don't know of any other place that would do that for you. - Review by DemandForce.com | |
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After my timing belt was changed by C and M a moderate ticking sound came up within a few days. I called Chuck and he told me to bring it back in to check for possible problems with the work. I could not get in for several weeks but he still honored his guarantee on workmanship and parts. He looked at it and found a faulty tensioning arm which his team switched out at no charge. Thanks Chuck and team for standing behind your work. - Review by DemandForce.com | |
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After my timing belt was changed by C and M a moderate ticking sound came up within a few days. I called Chuck and he told me to bring it back in to check for possible problems with the work. I could not get in for several weeks but he still honored his guarantee on workmanship and parts. He looked at it and found a faulty tensioning arm which his team switched out at no charge. Thanks Chuck and team for standing behind your work. - Review by DemandForce.com | |
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You made my daughter happy and now she feels safe in the car again!! - Review by DemandForce.com | |
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You made my daughter happy and now she feels safe in the car again!! - Review by DemandForce.com | |
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My first visit to C & M Auto Service was excellent Shaun was very helpful and honest about how to go about fixing the car and definitely I will recommend my family and family. Thank you very much.Aida - Review by DemandForce.com | |
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Awesome friendly service and I used the complimentary loaner car while my car was getting serviced. - Review by DemandForce.com | |
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I would recommend C&M to anyone needing an oil change to brakes, which I had done. The estimate was accurate and the service was performed in a timely manner. In addition to what I needed, my vehicle was checked thoroughly and fluids were checked/filled.Their quotes are accurate and fair. - Review by DemandForce.com | |
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My first visit to C & M Auto Service was excellent Shaun was very helpful and honest about how to go about fixing the car and definitely I will recommend my family and family. Thank you very much.Aida - Review by DemandForce.com | |
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Awesome friendly service and I used the complimentary loaner car while my car was getting serviced. - Review by DemandForce.com | |
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I would recommend C&M to anyone needing an oil change to brakes, which I had done. The estimate was accurate and the service was performed in a timely manner. In addition to what I needed, my vehicle was checked thoroughly and fluids were checked/filled.Their quotes are accurate and fair. - Review by DemandForce.com | |
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What exactly are you supposed to say? This is how an auto repair should go. - Review by DemandForce.com | |
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What exactly are you supposed to say? This is how an auto repair should go. - Review by DemandForce.com | |
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Very accommodating. They were able to get me in the same day and sort out my issue. They are reasonably priced and really reliable. I wasn't due for an oil change for another month but since I was getting my snow damage dealt with, I decided to get them done at the same time. The mechanic came out and told me I had mileage left before I got another oil change. It was nice of them to check in with me to make sure I was knowledgeable about my car's condition. They washed my car and vacuumed it, free of charge. Wonderful place!It's beautiful inside. Nice and clean. Since my warranty from the dealership is now up, I found my new auto shop, couldn't be happier. - Review by DemandForce.com | |
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Chuck and the team make car repair and upkeep a positive experience. - Review by DemandForce.com | |
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Very accommodating. They were able to get me in the same day and sort out my issue. They are reasonably priced and really reliable. I wasn't due for an oil change for another month but since I was getting my snow damage dealt with, I decided to get them done at the same time. The mechanic came out and told me I had mileage left before I got another oil change. It was nice of them to check in with me to make sure I was knowledgeable about my car's condition. They washed my car and vacuumed it, free of charge. Wonderful place!It's beautiful inside. Nice and clean. Since my warranty from the dealership is now up, I found my new auto shop, couldn't be happier. - Review by DemandForce.com | |
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Chuck and the team make car repair and upkeep a positive experience. - Review by DemandForce.com | |
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I've been a C & M client for a good number of years. The service has always been exceptional and this last one has been no different. When I got car problems or need service their phone number is at my side! - Review by DemandForce.com | |
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I've been a C & M client for a good number of years. The service has always been exceptional and this last one has been no different. When I got car problems or need service their phone number is at my side! - Review by DemandForce.com | |
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Explained work required. done on time.Thanks for the loaner. - Review by DemandForce.com | |
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Explained work required. done on time.Thanks for the loaner. - Review by DemandForce.com | |
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Dennis/laura M.
Dec 31st, 2013 | |
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This was my second positive experience with C & M. Their honest assessment of my vehicle's mechanical problem and professional repairs was excellent. - Review by DemandForce.com | |
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Dennis/laura M.
Dec 31st, 2013 | |
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This was my second positive experience with C & M. Their honest assessment of my vehicle's mechanical problem and professional repairs was excellent. - Review by DemandForce.com | |
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Christopher B.
Dec 25th, 2013 | |
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Great service, friendly, professional and cost competitive. - Review by DemandForce.com | |
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Christopher B.
Dec 25th, 2013 | |
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Great service, friendly, professional and cost competitive. - Review by DemandForce.com | |
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Dolores P.
Dec 17th, 2013 | |
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The work done to my satisfaction. The shuttle service was on time and highly recommended. I have full confidence in C & M. - Review by DemandForce.com | |
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Always outstanding service in a nice environment. - Review by DemandForce.com | |
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Dolores P.
Dec 17th, 2013 | |
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The work done to my satisfaction. The shuttle service was on time and highly recommended. I have full confidence in C & M. - Review by DemandForce.com | |
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Always outstanding service in a nice environment. - Review by DemandForce.com | |
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thanks for always going the extra mile! My problem was a bit tricky to figure, but you jumped in and found the problem..........thank you!!! - Review by DemandForce.com | |
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thanks for always going the extra mile! My problem was a bit tricky to figure, but you jumped in and found the problem..........thank you!!! - Review by DemandForce.com | |
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Donnalee F.
Dec 13th, 2013 | |
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I'm very pleased with the service at C&M; the work was done timely and well. I especially appreciate the great customer service--Mark answered all my questions and provided needed advice on the work I had requested. Thanks for everything! - Review by DemandForce.com | |
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Donnalee F.
Dec 13th, 2013 | |
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I'm very pleased with the service at C&M; the work was done timely and well. I especially appreciate the great customer service--Mark answered all my questions and provided needed advice on the work I had requested. Thanks for everything! - Review by DemandForce.com | |
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Carolyn H.
Dec 12th, 2013 | |
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Yesterday one of the coldest days we have had. Guess what no heat in my car. I had no money pay day next week. I wentout on a limb and called C&M explained my situation. God Bless C&M Bob came to pick my car up from the job. They fixed my heating problem and took a post dated check. Not only is their service excellent. They have a heart how can you beat that. C\C&M will be my only source for My car repairs and I am recommending them everybody I know. - Review by DemandForce.com | |
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Carolyn H.
Dec 12th, 2013 | |
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Yesterday one of the coldest days we have had. Guess what no heat in my car. I had no money pay day next week. I wentout on a limb and called C&M explained my situation. God Bless C&M Bob came to pick my car up from the job. They fixed my heating problem and took a post dated check. Not only is their service excellent. They have a heart how can you beat that. C\C&M will be my only source for My car repairs and I am recommending them everybody I know. - Review by DemandForce.com | |
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Dropped my car off without an appointment,and it was fixed in a very short time. Looks like I will get to enjoy my convertible for at least one more summer (it is almost 14 years old) thanks to C & M - Review by DemandForce.com | |
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Dropped my car off without an appointment,and it was fixed in a very short time. Looks like I will get to enjoy my convertible for at least one more summer (it is almost 14 years old) thanks to C & M - Review by DemandForce.com | |
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Once again the team at C and M hit it out of the park. I went in with no heat and a bad timing belt and came out with smokin' heat and a perfectly new great feel to my engine after the timing was replaced. Chuck and his team will let you sleep at night with great techs and a generous loner car policy. I have never been steered wrong by these guys. You definitely get what you pay for at C and M. These guys really care. Thanks guys. Have a happy holidays. Ken. - Review by DemandForce.com | |
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Once again the team at C and M hit it out of the park. I went in with no heat and a bad timing belt and came out with smokin' heat and a perfectly new great feel to my engine after the timing was replaced. Chuck and his team will let you sleep at night with great techs and a generous loner car policy. I have never been steered wrong by these guys. You definitely get what you pay for at C and M. These guys really care. Thanks guys. Have a happy holidays. Ken. - Review by DemandForce.com | |
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Fine service. I had an appointment and waited for the car; everything was done quickly. - Review by DemandForce.com | |
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Fine service. I had an appointment and waited for the car; everything was done quickly. - Review by DemandForce.com | |
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Feedback to C&M is easy....I always get great service! Thank You! - Review by DemandForce.com | |
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Feedback to C&M is easy....I always get great service! Thank You! - Review by DemandForce.com | |
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My car was taken as scheduled and was finished within the hour. - Review by DemandForce.com | |
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My car was taken as scheduled and was finished within the hour. - Review by DemandForce.com | |
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I have had a totally positive experience with C&M Auto Service. The staff is professional, knowledgeable and courteous. The facilities are clean and comfortable, if I am waiting for my car, but they are usually able to offer me a loaner car. I feel comfortable with their price point and find the whole experience very pleasant. - Review by DemandForce.com | |
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I have had a totally positive experience with C&M Auto Service. The staff is professional, knowledgeable and courteous. The facilities are clean and comfortable, if I am waiting for my car, but they are usually able to offer me a loaner car. I feel comfortable with their price point and find the whole experience very pleasant. - Review by DemandForce.com | |
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C&M did it again. The team at C&M Auto always provide top-notch service. - Review by DemandForce.com | |
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C&M did it again. The team at C&M Auto always provide top-notch service. - Review by DemandForce.com | |
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Service is always done well and in a timely manner. Clear explanations given. - Review by DemandForce.com | |
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Service is always done well and in a timely manner. Clear explanations given. - Review by DemandForce.com | |
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Thank you for try hard to fine what was wrong with the car.C & M.Always dose great work.I 'm very great full.They always give the BEST service.. - Review by DemandForce.com | |
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Thank you for try hard to fine what was wrong with the car.C & M.Always dose great work.I 'm very great full.They always give the BEST service.. - Review by DemandForce.com | |
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Jennifer B.
Nov 19th, 2013 | |
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I have referred friends to C&M and feel they have taken great care of my vehicles! - Review by DemandForce.com | |
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Jennifer B.
Nov 19th, 2013 | |
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I have referred friends to C&M and feel they have taken great care of my vehicles! - Review by DemandForce.com | |
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As always I find your store to serve my needs and go up and beyond by staying late for me to come for my pick up... Thank you guys, my car is now running a lot better. - Review by DemandForce.com | |
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As always I find your store to serve my needs and go up and beyond by staying late for me to come for my pick up... Thank you guys, my car is now running a lot better. - Review by DemandForce.com | |
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As usual, C & M provided the service we needed at a great price - Review by DemandForce.com | |
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As usual, C & M provided the service we needed at a great price - Review by DemandForce.com | |
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Service is always professional and done in a timely fashion. - Review by DemandForce.com | |
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Service is always professional and done in a timely fashion. - Review by DemandForce.com | |
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Service was excellent. I was able to bring in my car early Monday morning without an appointment, have the problem diagnosed, and all repairs completed the same day. The loaner car was helpful so I could get to work on time. I picked up the car early the next day, they opened the door a few minutes early at 6:55am to let me pay and pickup the car. I made the train and got to work on time. - Review by DemandForce.com | |
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Service was excellent. I was able to bring in my car early Monday morning without an appointment, have the problem diagnosed, and all repairs completed the same day. The loaner car was helpful so I could get to work on time. I picked up the car early the next day, they opened the door a few minutes early at 6:55am to let me pay and pickup the car. I made the train and got to work on time. - Review by DemandForce.com | |
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As usual, a excellent job. See you for a oil change very soon.Thanks, Elaine - Review by DemandForce.com | |
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As usual, a excellent job. See you for a oil change very soon.Thanks, Elaine - Review by DemandForce.com | |
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I do not have anything new to say. As always, the atmosphere was welcoming, the people were wonderful, and I always feel I can rely completely on their work. Thanks again. - Review by DemandForce.com | |
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Wonderful service as always! Everything was explained and completed in a timely matter. Thank you Mark for getting my sons car in right away even without an appointment. - Review by DemandForce.com | |
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I do not have anything new to say. As always, the atmosphere was welcoming, the people were wonderful, and I always feel I can rely completely on their work. Thanks again. - Review by DemandForce.com | |
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Wonderful service as always! Everything was explained and completed in a timely matter. Thank you Mark for getting my sons car in right away even without an appointment. - Review by DemandForce.com | |
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Jim was very helpful servicing my car. He even went out of his way to find something I had lost in my car. ExplainedWhat I needed or didn't need. I'm always satisfied with C & M. Jim couldn't have been nicer. - Review by DemandForce.com | |
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Jim was very helpful servicing my car. He even went out of his way to find something I had lost in my car. ExplainedWhat I needed or didn't need. I'm always satisfied with C & M. Jim couldn't have been nicer. - Review by DemandForce.com | |
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Great job as always. Car was finished sooner than expected and it cost less than expected. - Review by DemandForce.com | |
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Great job as always. Car was finished sooner than expected and it cost less than expected. - Review by DemandForce.com | |
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Fernando G.
Oct 9th, 2013 | |
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Fernando G.
Oct 9th, 2013 | |
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I had brought my Car to a Brand Name Tire Store and got 4 brand new tires. They also inspected my Braking system and stated that I needed my drums turned, new pads and rotors which was going to cost over $700. I brought my car in to C & M Auto and you inspected and said all I need is a cleaning, adjustment and parts greased and would be good for a while. I send 10% of what someone else stated and my brakes are working better then before meaning boy do they stop fast... - Review by DemandForce.com | |
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I had brought my Car to a Brand Name Tire Store and got 4 brand new tires. They also inspected my Braking system and stated that I needed my drums turned, new pads and rotors which was going to cost over $700. I brought my car in to C & M Auto and you inspected and said all I need is a cleaning, adjustment and parts greased and would be good for a while. I send 10% of what someone else stated and my brakes are working better then before meaning boy do they stop fast... - Review by DemandForce.com | |
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I was immediately assisted in what I considered a major problem on a rainy day: my wipers weren't working. I requested Aquapel treatment. This was done quickly and I was on my way. Excellent service! - Review by DemandForce.com | |
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I was immediately assisted in what I considered a major problem on a rainy day: my wipers weren't working. I requested Aquapel treatment. This was done quickly and I was on my way. Excellent service! - Review by DemandForce.com | |
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I would never consider taking my car to another place! The service at C&M is terrific! They were punctual when they picked up my car, and they were right on time when they returned it. And the loaner car was perfectly acceptable as a temporary measure while my car was in the shop.They gave me all of the pertinent information when they called me to let me know the the progress of the repairs. I felt like I was right there with them making decisions about how to proceed with the repairs.When they returned my fixed and washed car to my work parking lot, they texted me as notificaation that the job was done. - Review by DemandForce.com | |
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I would never consider taking my car to another place! The service at C&M is terrific! They were punctual when they picked up my car, and they were right on time when they returned it. And the loaner car was perfectly acceptable as a temporary measure while my car was in the shop.They gave me all of the pertinent information when they called me to let me know the the progress of the repairs. I felt like I was right there with them making decisions about how to proceed with the repairs.When they returned my fixed and washed car to my work parking lot, they texted me as notificaation that the job was done. - Review by DemandForce.com | |
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Excellent service. I keep coming back and will do so. They are efficient and just plain nice. - Review by DemandForce.com | |
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Excellent service. I keep coming back and will do so. They are efficient and just plain nice. - Review by DemandForce.com | |
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thank you so much for checking my car at the last minute! I was on the highway when my "low tire pressure" light came on. As soon as I came home, I called and you were able to fit me in immediately. As it turned out, I had a screw lodged in my tire which you were able to fix on the spot!! - Review by DemandForce.com | |
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thank you so much for checking my car at the last minute! I was on the highway when my "low tire pressure" light came on. As soon as I came home, I called and you were able to fit me in immediately. As it turned out, I had a screw lodged in my tire which you were able to fix on the spot!! - Review by DemandForce.com | |
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Thanks for helping me keep four beaters running!! - Review by DemandForce.com | |
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Thanks for helping me keep four beaters running!! - Review by DemandForce.com | |
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C & M, Is best place to have your car worked on. - Review by DemandForce.com | |
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I called at the last minute when I had some free time and they were ready to take my car for service within an hour of my call. Service was completed quickly, car washed and ready to go. - Review by DemandForce.com | |
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Great service, reviewed the problem quickly, solved the problem and still finished in one day.. - Review by DemandForce.com | |
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C & M, Is best place to have your car worked on. - Review by DemandForce.com | |
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I called at the last minute when I had some free time and they were ready to take my car for service within an hour of my call. Service was completed quickly, car washed and ready to go. - Review by DemandForce.com | |
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Great service, reviewed the problem quickly, solved the problem and still finished in one day.. - Review by DemandForce.com | |
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Germine H.
Sep 23rd, 2013 | |
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Germine H.
Sep 23rd, 2013 | |
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Great, professional and courteous service. The car wash was a wonderful, surprising perk. That's going the extra mile which generates repeat customers. Will recommend you to friends. - Review by DemandForce.com | |
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Great, professional and courteous service. The car wash was a wonderful, surprising perk. That's going the extra mile which generates repeat customers. Will recommend you to friends. - Review by DemandForce.com | |
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Very friendly, honest, and quick work. The parts and labor costs beat the dealerships. Love the free loaners. Would like to see them offer receipt by e-mail (pdf) rather than the old fashioned hard copy that gets stuffed in my glove compartment. - Review by DemandForce.com | |
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Very friendly, honest, and quick work. The parts and labor costs beat the dealerships. Love the free loaners. Would like to see them offer receipt by e-mail (pdf) rather than the old fashioned hard copy that gets stuffed in my glove compartment. - Review by DemandForce.com | |
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Thank you for polishing my headlights. They turned out great! They look brand new! - Review by DemandForce.com | |
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Thank you for polishing my headlights. They turned out great! They look brand new! - Review by DemandForce.com | |
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I always appreciate the excellent service from Mark as well as Shawn. - Review by DemandForce.com | |
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I always appreciate the excellent service from Mark as well as Shawn. - Review by DemandForce.com | |
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Wonderful as usual.BTW you have the cleanest bathrooms ever seen in a car repair shop! - Review by DemandForce.com | |
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Wonderful as usual.BTW you have the cleanest bathrooms ever seen in a car repair shop! - Review by DemandForce.com | |
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Great, friendly service. Loaner car is a great feature. Car wash and vacuum are also nice benefits. - Review by DemandForce.com | |
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Great, friendly service. Loaner car is a great feature. Car wash and vacuum are also nice benefits. - Review by DemandForce.com | |
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I thought the service I received was reliable, accurate and of good quality. I believe they did what they could to keep my repair cost down but when you delay the work unfortunately you have to pay the price. I would and have recommended them to co-workers and friends. - Review by DemandForce.com | |
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As always, service at C&M was excellent. Questions are always given a straightforward answer. They do what they say they are going to do. I absolutely trust C&M. It's like taking a step back in time to when people took pride in their work, the customer was a person not a number, and integrity was valued. Very refreshing in this jaded world! - Review by DemandForce.com | |
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I thought the service I received was reliable, accurate and of good quality. I believe they did what they could to keep my repair cost down but when you delay the work unfortunately you have to pay the price. I would and have recommended them to co-workers and friends. - Review by DemandForce.com | |
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As always, service at C&M was excellent. Questions are always given a straightforward answer. They do what they say they are going to do. I absolutely trust C&M. It's like taking a step back in time to when people took pride in their work, the customer was a person not a number, and integrity was valued. Very refreshing in this jaded world! - Review by DemandForce.com | |
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Andrea (andie) A.
Aug 15th, 2013 | |
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Andrea (andie) A.
Aug 15th, 2013 | |
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I was able to reschedule my appointment on short notice. My car was examined soon after I arrived; The concern I had was minimal. I trust my car to C&M completely! - Review by DemandForce.com | |
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I was able to reschedule my appointment on short notice. My car was examined soon after I arrived; The concern I had was minimal. I trust my car to C&M completely! - Review by DemandForce.com | |
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Great job, completed on time. However, I would suggest baking the delicious cookies about a minute longer. - Review by DemandForce.com | |
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Great job, completed on time. However, I would suggest baking the delicious cookies about a minute longer. - Review by DemandForce.com | |
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Service was excellent as always. No only completed requested tasks but also pointed out other potential issues to be considered at my option. I was picked up and dropped off at home which is very convenient. My car has over 150,000 miles and is running like new, and C & M has done most of the service work since the dealer's warranty ended. - Review by DemandForce.com | |
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Service was excellent as always. No only completed requested tasks but also pointed out other potential issues to be considered at my option. I was picked up and dropped off at home which is very convenient. My car has over 150,000 miles and is running like new, and C & M has done most of the service work since the dealer's warranty ended. - Review by DemandForce.com | |
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Christine A.
Aug 9th, 2013 | |
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Feels like we have a brand new truck! Awesome service and friendly, helpful staff. Appreciate that we were even given a loaner for the day while our car was detailed, We will definitely be a repeat customer. - Review by DemandForce.com | |
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Christine A.
Aug 9th, 2013 | |
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Feels like we have a brand new truck! Awesome service and friendly, helpful staff. Appreciate that we were even given a loaner for the day while our car was detailed, We will definitely be a repeat customer. - Review by DemandForce.com | |
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Barbara/ben W.
Aug 8th, 2013 | |
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Barbara/ben W.
Aug 8th, 2013 | |
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As always great service, timely repairs and good communication by employees to me about what needs to be done as issues are found. - Review by DemandForce.com | |
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As always great service, timely repairs and good communication by employees to me about what needs to be done as issues are found. - Review by DemandForce.com | |
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Dennis/laura M.
Jul 30th, 2013 | |
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I had an issue with my 2008 Impala, with trouble light indicators of "Reduced Engine Speed" and "Service Engine". I took it to C&M and Chuck and his team did a tremendous job diagnosing it as a broken wire! I was impressed with the size of the shop, the complimentary courtesy cars, and the overall customer service provided by C&M Auto Service............ - Review by DemandForce.com | |
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Dennis/laura M.
Jul 30th, 2013 | |
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I had an issue with my 2008 Impala, with trouble light indicators of "Reduced Engine Speed" and "Service Engine". I took it to C&M and Chuck and his team did a tremendous job diagnosing it as a broken wire! I was impressed with the size of the shop, the complimentary courtesy cars, and the overall customer service provided by C&M Auto Service............ - Review by DemandForce.com | |
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Claudia D.
Jul 29th, 2013 | |
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As usual, excellent, attentive service. This time, they even provided postage for a form I wanted to send. These folks always go above and beyond. - Review by DemandForce.com | |
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Claudia D.
Jul 29th, 2013 | |
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As usual, excellent, attentive service. This time, they even provided postage for a form I wanted to send. These folks always go above and beyond. - Review by DemandForce.com | |
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Excellent service and very nice and honest mechanics. We've been customers for over 20 years, C & M is the best. - Review by DemandForce.com | |
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Great service. While a little expensive, my experience has been "you get what you pay for" I have paid less; however the service is subpar and the issue is not fixed. If you want to take a risk, go else where. But, if you want it done right the first time with an explanation in English. Look no further - Review by DemandForce.com | |
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Excellent service and very nice and honest mechanics. We've been customers for over 20 years, C & M is the best. - Review by DemandForce.com | |
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Great service. While a little expensive, my experience has been "you get what you pay for" I have paid less; however the service is subpar and the issue is not fixed. If you want to take a risk, go else where. But, if you want it done right the first time with an explanation in English. Look no further - Review by DemandForce.com | |
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Staff great! Friendly, knowledgeable, and informative! They do great work and help make me feel that my car is safe on the roads. Great job! - Review by DemandForce.com | |
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Staff great! Friendly, knowledgeable, and informative! They do great work and help make me feel that my car is safe on the roads. Great job! - Review by DemandForce.com | |
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Rajamma K.
Jul 20th, 2013 | |
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Wonderful service and thank you for a taking such good care of mom as she came and had my truck serviced. - Review by DemandForce.com | |
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Simply easy. The loaner car was very nice, the work was completed quickly, and the price was reasonable. Can't ask for more. - Review by DemandForce.com | |
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Rajamma K.
Jul 20th, 2013 | |
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Wonderful service and thank you for a taking such good care of mom as she came and had my truck serviced. - Review by DemandForce.com | |
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Simply easy. The loaner car was very nice, the work was completed quickly, and the price was reasonable. Can't ask for more. - Review by DemandForce.com | |
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The service automotive service I received on my recent repairs was excellent. The car was repaired timely & as of the writing, it runs realy well.The customer service was not typical of my past experiences where the representative was personable and answered my questions with confidence. - Review by DemandForce.com | |
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I cannot enough about the service (personal and auto) that I receive whenever I go to C&M. My most recent visit was no exception. It is as if the service staff is working on their own vehicle. The level of service is outstanding. I would particularly commend the technician who worked on my vehicle. He took extra time to explain to me the work he had completed. GREAT JOB. - Review by DemandForce.com | |
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The service automotive service I received on my recent repairs was excellent. The car was repaired timely & as of the writing, it runs realy well.The customer service was not typical of my past experiences where the representative was personable and answered my questions with confidence. - Review by DemandForce.com | |
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I cannot enough about the service (personal and auto) that I receive whenever I go to C&M. My most recent visit was no exception. It is as if the service staff is working on their own vehicle. The level of service is outstanding. I would particularly commend the technician who worked on my vehicle. He took extra time to explain to me the work he had completed. GREAT JOB. - Review by DemandForce.com | |
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Stopped in without an appointment. Was on my way to Springfield, IL and had a concern over the condition of one of my headlights. They worked on it right away and rehabed the lenses on both lights while I waited. Staff explained the problem and the solution. Even met the mechanic who did the rehab work. Good job and a definate improvement to my car. Having headlights that give bright crisp light is important to me since I travel a lot by car on business and frequently travel secondary roads where deer and other critters are a concern. - Review by DemandForce.com | |
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Stopped in without an appointment. Was on my way to Springfield, IL and had a concern over the condition of one of my headlights. They worked on it right away and rehabed the lenses on both lights while I waited. Staff explained the problem and the solution. Even met the mechanic who did the rehab work. Good job and a definate improvement to my car. Having headlights that give bright crisp light is important to me since I travel a lot by car on business and frequently travel secondary roads where deer and other critters are a concern. - Review by DemandForce.com | |
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Service needed was explained to me with price quote.Loaner car providedI left instructions to call my cell phone ... But all calls were placed to my home phone.Pricing might be a bit high...if it isn't an emergency, shop around. - Review by DemandForce.com | |
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Service needed was explained to me with price quote.Loaner car providedI left instructions to call my cell phone ... But all calls were placed to my home phone.Pricing might be a bit high...if it isn't an emergency, shop around. - Review by DemandForce.com | |
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Shaun is a friendly, very competent service writer. I enjoy coming to C & M because everyone is friendly and service oriented. - Review by DemandForce.com | |
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Shaun is a friendly, very competent service writer. I enjoy coming to C & M because everyone is friendly and service oriented. - Review by DemandForce.com | |
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I came with my Buick Century for oil change, (on my lunch break) I was very pleased with the quick service I received and will be coming back again. I will recommend C & M to my family and friends. I have always traveled to the dealer where I bought my car for service and oil changes and haven't been very happy with the service dept. I have just found a new place to have my car serviced. The waiting area is very accommodating and the service dept. great, they make you feel that you are and your car are important to them. I have a Cadillac DTS and I will trust C & M to service this car which I am very selective with who I trust this car to. First impressions, absolutely! this was a great experience. - Review by DemandForce.com | |
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Service is impeccable, the facility is spotless!! Called & got an appointment that day & on a Friday...very accomodating. The diagnostic was very thorough & there was no pressure to get some other repairs done. - Review by DemandForce.com | |
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I came with my Buick Century for oil change, (on my lunch break) I was very pleased with the quick service I received and will be coming back again. I will recommend C & M to my family and friends. I have always traveled to the dealer where I bought my car for service and oil changes and haven't been very happy with the service dept. I have just found a new place to have my car serviced. The waiting area is very accommodating and the service dept. great, they make you feel that you are and your car are important to them. I have a Cadillac DTS and I will trust C & M to service this car which I am very selective with who I trust this car to. First impressions, absolutely! this was a great experience. - Review by DemandForce.com | |
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Service is impeccable, the facility is spotless!! Called & got an appointment that day & on a Friday...very accomodating. The diagnostic was very thorough & there was no pressure to get some other repairs done. - Review by DemandForce.com | |
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I want to thank Jim Even did a great job on my car. I know I can trust him to be honest with what repairs I need on my car. You should be proud to have someone like him on your staff. - Review by DemandForce.com | |
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Phyllis V.
Jun 28th, 2013 | |
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Besides general car maintenance, C&M is totally reliable during an emergency or unexpected problem such as the "engine light" going on or getting a 3" bolt thru your tire from construction. They always manage to make my stress level very minimal! - Review by DemandForce.com | |
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I want to thank Jim Even did a great job on my car. I know I can trust him to be honest with what repairs I need on my car. You should be proud to have someone like him on your staff. - Review by DemandForce.com | |
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Phyllis V.
Jun 28th, 2013 | |
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Besides general car maintenance, C&M is totally reliable during an emergency or unexpected problem such as the "engine light" going on or getting a 3" bolt thru your tire from construction. They always manage to make my stress level very minimal! - Review by DemandForce.com | |
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I have always been satisfied with the service I have received from C&M! The '93 Buick still runs pretty well!! - Review by DemandForce.com | |
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I have always been satisfied with the service I have received from C&M! The '93 Buick still runs pretty well!! - Review by DemandForce.com | |
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As usual you have taken care of me and my cars. C&M has done an outstanding well done job. I hope I don't HAVE to return, but realistically I know I have to for maintenance. It's always a pleasure to see you when I must. I couldn't think of anyone else taking care of my material babies. - Review by DemandForce.com | |
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As usual you have taken care of me and my cars. C&M has done an outstanding well done job. I hope I don't HAVE to return, but realistically I know I have to for maintenance. It's always a pleasure to see you when I must. I couldn't think of anyone else taking care of my material babies. - Review by DemandForce.com | |
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Job well done.Thank You for pucking the van up and bring it back to my home. Just because i was sick. I am greatful. Way to go C & M - Review by DemandForce.com | |
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Christine W.
Jun 25th, 2013 | |
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Job well done.Thank You for pucking the van up and bring it back to my home. Just because i was sick. I am greatful. Way to go C & M - Review by DemandForce.com | |
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Christine W.
Jun 25th, 2013 | |
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The oil change was done as ordered. The bearings were fixed as a problem they had found. Great work as usual. - Review by DemandForce.com | |
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I seem to have a serious problem now where I did not have one previously. The vehicle is making a loud sound from a noise of disconnection. I will be bringing the vehicle in on Monday morning in light of why there is this new problem considering everything was checked by your technician when the vehicle was only brought in for an oil change. I was a very happy customer of your for a very long time, but this is disappointing. Very disappointing, especially after spending $800. - Review by DemandForce.com | |
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The oil change was done as ordered. The bearings were fixed as a problem they had found. Great work as usual. - Review by DemandForce.com | |
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I seem to have a serious problem now where I did not have one previously. The vehicle is making a loud sound from a noise of disconnection. I will be bringing the vehicle in on Monday morning in light of why there is this new problem considering everything was checked by your technician when the vehicle was only brought in for an oil change. I was a very happy customer of your for a very long time, but this is disappointing. Very disappointing, especially after spending $800. - Review by DemandForce.com | |
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Jennifer B.
Jun 21st, 2013 | |
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Everyone that I've dealt with at C&M is always super friendly and very patient. They make sure to clearly explain exactly what is going on with my car in terms that I can understand. I love that they have the loaner car system and I can drop my car and still continue on with my day and not be sticking waiting on my car to be fixed. The great people, great service and loaner program are what keep me coming back!! - Review by DemandForce.com | |
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Jennifer B.
Jun 21st, 2013 | |
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Everyone that I've dealt with at C&M is always super friendly and very patient. They make sure to clearly explain exactly what is going on with my car in terms that I can understand. I love that they have the loaner car system and I can drop my car and still continue on with my day and not be sticking waiting on my car to be fixed. The great people, great service and loaner program are what keep me coming back!! - Review by DemandForce.com | |
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Raymond W.
Jun 18th, 2013 | |
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As always, service was great, and the work was done while I waited. I was offered a loaner, but since I was only there for an oil change I opted to wait - Review by DemandForce.com | |
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Raymond W.
Jun 18th, 2013 | |
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As always, service was great, and the work was done while I waited. I was offered a loaner, but since I was only there for an oil change I opted to wait - Review by DemandForce.com | |
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Great job as usual. Pleasantly surprised at the significant loyalty customer reduction in my bill. - Review by DemandForce.com | |
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Great job as usual. Pleasantly surprised at the significant loyalty customer reduction in my bill. - Review by DemandForce.com | |
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Sherwin L.
Jun 11th, 2013 | |
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Sherwin L.
Jun 11th, 2013 | |
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my name is joseph not like you have it on your ............... - Review by DemandForce.com | |
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my name is joseph not like you have it on your ............... - Review by DemandForce.com | |
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I was pleased with the service and will be back. - Review by DemandForce.com | |
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I was pleased with the service and will be back. - Review by DemandForce.com | |
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Excellent service, very good pricing.S. Leff.Glenview, Il - Review by DemandForce.com | |
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Excellent service, very good pricing.S. Leff.Glenview, Il - Review by DemandForce.com | |
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They treat you well and are honest the minute you walk into the door.Tony - Review by DemandForce.com | |
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They treat you well and are honest the minute you walk into the door.Tony - Review by DemandForce.com | |
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Mark gave a detailed assessment of the work that was needed and his quote was dead on. Car was ready when promised and I was given a complimentary loaner. - Review by DemandForce.com | |
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Fast, courteous, clean, friendly, accurate and stand behind their work - Review by DemandForce.com | |
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Mark gave a detailed assessment of the work that was needed and his quote was dead on. Car was ready when promised and I was given a complimentary loaner. - Review by DemandForce.com | |
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Fast, courteous, clean, friendly, accurate and stand behind their work - Review by DemandForce.com | |
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Not only did you do my grease and oil change you fixed that stupid noise from the front of the car everytime we stopped. Thanks for greasing the bushing that was causing all the problems. I am know the quite car that goes down the street. - Review by DemandForce.com | |
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Not only did you do my grease and oil change you fixed that stupid noise from the front of the car everytime we stopped. Thanks for greasing the bushing that was causing all the problems. I am know the quite car that goes down the street. - Review by DemandForce.com | |
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Great honest & professional work. And, if your car will be in the shop for long, they'll offer a car of their own to get you where you need to be while your car is being worked on. - Review by DemandForce.com | |
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I had an air conditioning check. The evaluation was very thorough. They explained all of the tests and answered my questions in clear, easy to understand language. A+ - Review by DemandForce.com | |
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Great honest & professional work. And, if your car will be in the shop for long, they'll offer a car of their own to get you where you need to be while your car is being worked on. - Review by DemandForce.com | |
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I had an air conditioning check. The evaluation was very thorough. They explained all of the tests and answered my questions in clear, easy to understand language. A+ - Review by DemandForce.com | |
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As always, service was excellent and car ready on time. - Review by DemandForce.com | |
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Could not be more pleased with the work and service. They went above and beyond to get my truck ready in a timely and cost effectively. Thanks Guys - Review by DemandForce.com | |
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As always, service was excellent and car ready on time. - Review by DemandForce.com | |
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Could not be more pleased with the work and service. They went above and beyond to get my truck ready in a timely and cost effectively. Thanks Guys - Review by DemandForce.com | |
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Very quick and friendly service. Loaner car was very clutch - Review by DemandForce.com | |
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Very quick and friendly service. Loaner car was very clutch - Review by DemandForce.com | |
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C&M consistenly provides quality service. Eveyone from the counter person to the shuttle driver is professional and courteous. - Review by DemandForce.com | |
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C&M consistenly provides quality service. Eveyone from the counter person to the shuttle driver is professional and courteous. - Review by DemandForce.com | |
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A Job well done. AS always. Thanks to all at C & M - Review by DemandForce.com | |
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Everything was done timely. I have always had very good service from C&M.Thanks, - Review by DemandForce.com | |
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A Job well done. AS always. Thanks to all at C & M - Review by DemandForce.com | |
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Everything was done timely. I have always had very good service from C&M.Thanks, - Review by DemandForce.com | |
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Very impressed with your services! Even when you guys were closed I received a phone call from a message I left after hours from Mark. Do you guys sleep? Thank you all for the great service! - Review by DemandForce.com | |
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I brought my vehicle in on a recommendation of a co-worker and I was very impressed with your service. Your staff was extremely professional, helpful and took the time to listen to my concerns and address them. My vehicle was brought in to have a "noise" looked into. After a number of tests nothing was found to be wrong with my vehicle and I was assured the vehicle was in safe working condition. I was pleased that unnecessary work was not offered nor performed on my vehicle. Your truthfulness is a credit to you and your staff and I will definitely recommend your services to others and make use of it in future myself as well. Thank you and warm regards. - Review by DemandForce.com | |
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Very impressed with your services! Even when you guys were closed I received a phone call from a message I left after hours from Mark. Do you guys sleep? Thank you all for the great service! - Review by DemandForce.com | |
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I brought my vehicle in on a recommendation of a co-worker and I was very impressed with your service. Your staff was extremely professional, helpful and took the time to listen to my concerns and address them. My vehicle was brought in to have a "noise" looked into. After a number of tests nothing was found to be wrong with my vehicle and I was assured the vehicle was in safe working condition. I was pleased that unnecessary work was not offered nor performed on my vehicle. Your truthfulness is a credit to you and your staff and I will definitely recommend your services to others and make use of it in future myself as well. Thank you and warm regards. - Review by DemandForce.com | |
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High quality, honest and right-priced services. C&M Auto Service can be trusted to perform services properly and provide expert recommendations, with integrity, if they see signs of future troubles. - Review by DemandForce.com | |
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High quality, honest and right-priced services. C&M Auto Service can be trusted to perform services properly and provide expert recommendations, with integrity, if they see signs of future troubles. - Review by DemandForce.com | |
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I have total confidence in the service C & M provides. They also go out of their way to make things go as smoothly and easily as possible. I was unable to take my car in for an oil change, and they picked it up and delivered it at no charge. - Review by DemandForce.com | |
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I have total confidence in the service C & M provides. They also go out of their way to make things go as smoothly and easily as possible. I was unable to take my car in for an oil change, and they picked it up and delivered it at no charge. - Review by DemandForce.com | |
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Simple check of my brakes and replacment of winter tires. Was provided timely feedback and good customer service - Review by DemandForce.com | |
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Simple check of my brakes and replacment of winter tires. Was provided timely feedback and good customer service - Review by DemandForce.com | |
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As always the service was friendly, prompt, professional, thorough, reasonable and completely satisfactory -- from being able to book the appointment online late at night when I remembered the car needed service, to having a loaner during the time the car was in the shop, to driving a car in tip-top shape away from a completely trustworthy establishment. - Review by DemandForce.com | |
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As always the service was friendly, prompt, professional, thorough, reasonable and completely satisfactory -- from being able to book the appointment online late at night when I remembered the car needed service, to having a loaner during the time the car was in the shop, to driving a car in tip-top shape away from a completely trustworthy establishment. - Review by DemandForce.com | |
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Dolores P.
Apr 23rd, 2013 | |
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I have complete confidence with the service at C&M. - Review by DemandForce.com | |
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Called mid day with intermittent starting issues. Took car immediately, diagnosed problem immediately, fixed it and I was in and out within an hour. Fantastic! thank you, C&M!! - Review by DemandForce.com | |
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Dolores P.
Apr 23rd, 2013 | |
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I have complete confidence with the service at C&M. - Review by DemandForce.com | |
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Called mid day with intermittent starting issues. Took car immediately, diagnosed problem immediately, fixed it and I was in and out within an hour. Fantastic! thank you, C&M!! - Review by DemandForce.com | |
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great service as usual and thanks so much for coming to my home to exchange the loaner car. that was especially thoughtful.see you in 3000 miles - Review by DemandForce.com | |
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great service as usual and thanks so much for coming to my home to exchange the loaner car. that was especially thoughtful.see you in 3000 miles - Review by DemandForce.com | |
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Excellent work, finished on time and did not exceed quote. - Review by DemandForce.com | |
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Excellent work, finished on time and did not exceed quote. - Review by DemandForce.com | |
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Share more than ten year association with C&M. Two cars serviced every 3k miles. Last visit like all the others over the years - professional, complete and personal. This was the first major "unusual problem" service for my recently out-of-extended warranty 2007 Mercedes 550. Diagnosed and solved quickly by C&M. Thanks. - Review by DemandForce.com | |
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Service was exemplary. Environment was relaxing and so much better than most auto repair shops. I will return again and again. I felt I was being dealt with honestly. Thank you C&M. - Review by DemandForce.com | |
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Share more than ten year association with C&M. Two cars serviced every 3k miles. Last visit like all the others over the years - professional, complete and personal. This was the first major "unusual problem" service for my recently out-of-extended warranty 2007 Mercedes 550. Diagnosed and solved quickly by C&M. Thanks. - Review by DemandForce.com | |
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Service was exemplary. Environment was relaxing and so much better than most auto repair shops. I will return again and again. I felt I was being dealt with honestly. Thank you C&M. - Review by DemandForce.com | |
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You would think that getting OEM tires for a VW would be simple. Turns out it isn't, but thanks to Chuck and C&M it was for us.Thanks Guys - Review by DemandForce.com | |
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You would think that getting OEM tires for a VW would be simple. Turns out it isn't, but thanks to Chuck and C&M it was for us.Thanks Guys - Review by DemandForce.com | |
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As always, I've gotten nothing but great service and friendly faces when I've brought my car in!! - Review by DemandForce.com | |
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As always, I've gotten nothing but great service and friendly faces when I've brought my car in!! - Review by DemandForce.com | |
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Another great experience with C & M Auto! I was not expecting my vehicle to be completed in such a timely manner. The tech and the service manager made sure they understood what was wrong with the vehicle, something I have never experienced at other car repair places. I will always recommend this shop to anyone who asked where my vehicles get "taken cared" of. - Review by DemandForce.com | |
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Another great experience with C & M Auto! I was not expecting my vehicle to be completed in such a timely manner. The tech and the service manager made sure they understood what was wrong with the vehicle, something I have never experienced at other car repair places. I will always recommend this shop to anyone who asked where my vehicles get "taken cared" of. - Review by DemandForce.com | |
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Made me feel very comfortable with my car service.Yes, I would recommend your services/company to others.My car was clean... thank you for washing it... and thestaff was gracious and helpful (John) and answered allof my concerns. Thanks for all the extra services. Sally - Review by DemandForce.com | |
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Made me feel very comfortable with my car service.Yes, I would recommend your services/company to others.My car was clean... thank you for washing it... and thestaff was gracious and helpful (John) and answered allof my concerns. Thanks for all the extra services. Sally - Review by DemandForce.com | |
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Replacemen of the lock cylinder to date since I brought it in has had no problems with any of our keys. Thanks again for replacing it. - Review by DemandForce.com | |
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Replacemen of the lock cylinder to date since I brought it in has had no problems with any of our keys. Thanks again for replacing it. - Review by DemandForce.com | |
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Always happy to bring my car here. Every one is very knowledgeable and professional. - Review by DemandForce.com | |
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The service was excellent. Mark explained clearly what had to be done to my car. It was done timely and I was given a loaner. My schedule was such that I could not pick up the car and a driver came and made the exchange which I appreciated very much. - Review by DemandForce.com | |
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Always happy to bring my car here. Every one is very knowledgeable and professional. - Review by DemandForce.com | |
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The service was excellent. Mark explained clearly what had to be done to my car. It was done timely and I was given a loaner. My schedule was such that I could not pick up the car and a driver came and made the exchange which I appreciated very much. - Review by DemandForce.com | |
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Once again your service was outstanding. You take the time to explain what is needed to be done and explain the things can wait. That is much appreciated as we all are watching our expenses. - Review by DemandForce.com | |
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Once again your service was outstanding. You take the time to explain what is needed to be done and explain the things can wait. That is much appreciated as we all are watching our expenses. - Review by DemandForce.com | |
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They are very reliable and concerned for you and your car. - Review by DemandForce.com | |
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Over the weekend the problem with the key not being able to turn or move the ignition to start the car is occurring again...my and I were in Kenosha and have problems....again we tried both of our keys..took 5 mintues to get it to work...I looked on the web....comments see to suggest the steering column and or gear selector being out of position or stuck..This problem has only been happening over the past year. Chuch can you see if there are any technical bulletins from Dodge on this...not sure what to do. Could it be something related to Steering column wear/tear over 5 years???? Thanks . Please advise. Dennis DeSalvo [email protected] - Review by DemandForce.com | |
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They are very reliable and concerned for you and your car. - Review by DemandForce.com | |
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Over the weekend the problem with the key not being able to turn or move the ignition to start the car is occurring again...my and I were in Kenosha and have problems....again we tried both of our keys..took 5 mintues to get it to work...I looked on the web....comments see to suggest the steering column and or gear selector being out of position or stuck..This problem has only been happening over the past year. Chuch can you see if there are any technical bulletins from Dodge on this...not sure what to do. Could it be something related to Steering column wear/tear over 5 years???? Thanks . Please advise. Dennis DeSalvo [email protected] - Review by DemandForce.com | |
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Service, as always was efficient and friendly. Car ready when promised and I really appreciate the availability of a loaner. My car is a 2003 and lately, seems like I'm having to do more to maintain it but staff is helpful in setting priorities. - Review by DemandForce.com | |
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Service, as always was efficient and friendly. Car ready when promised and I really appreciate the availability of a loaner. My car is a 2003 and lately, seems like I'm having to do more to maintain it but staff is helpful in setting priorities. - Review by DemandForce.com | |
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Courteous, friendly service. Work was performed as necessary and promised. Recommendations pertinent as per request. - Review by DemandForce.com | |
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Dependable, flexible, great technicians.Get the job doner rightt he first time.In 11 years of taking vehicles there, I have never had to bring one back because the problemw wasn't solved.Do a lot of long trips and take the maintenance ands safety of my vehicle seriously.They find things that need tor be repaired or replaced before I know there is a situation.Sam - Review by DemandForce.com | |
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Courteous, friendly service. Work was performed as necessary and promised. Recommendations pertinent as per request. - Review by DemandForce.com | |
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Dependable, flexible, great technicians.Get the job doner rightt he first time.In 11 years of taking vehicles there, I have never had to bring one back because the problemw wasn't solved.Do a lot of long trips and take the maintenance ands safety of my vehicle seriously.They find things that need tor be repaired or replaced before I know there is a situation.Sam - Review by DemandForce.com | |
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Courteous and professional service, I will bring my car back again. - Review by DemandForce.com | |
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Courteous and professional service, I will bring my car back again. - Review by DemandForce.com | |
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Great service, as always. John went above and beyond and has the expertise that can be trusted. The complimentary carwash was appreciated. Keep up the good work. - Review by DemandForce.com | |
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Great service, as always. John went above and beyond and has the expertise that can be trusted. Keep up the good work. - Review by DemandForce.com | |
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Great service, as always. John went above and beyond and has the expertise that can be trusted. The complimentary carwash was appreciated. Keep up the good work. - Review by DemandForce.com | |
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Great service, as always. John went above and beyond and has the expertise that can be trusted. Keep up the good work. - Review by DemandForce.com | |
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Always awesome service. You guys are the best as far as I am concerned. - Review by DemandForce.com | |
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Always awesome service. You guys are the best as far as I am concerned. - Review by DemandForce.com | |
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Great Customer Service with good maintenance and fair pricing for my car care. - Review by DemandForce.com | |
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Great Customer Service with good maintenance and fair pricing for my car care. - Review by DemandForce.com | |
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Auto started at appointment time.Technician checked auto for any additional repairsQuick in and out service - Review by DemandForce.com | |
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Auto started at appointment time.Technician checked auto for any additional repairsQuick in and out service - Review by DemandForce.com | |
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service was good, it just took a little longer than I expected... - Review by DemandForce.com | |
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service was good, it just took a little longer than I expected... - Review by DemandForce.com | |
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Over 10 years and many cars...always first class. - Review by DemandForce.com | |
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Over 10 years and many cars...always first class. - Review by DemandForce.com | |
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Germine H.
Feb 25th, 2013 | |
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Mark Hanna was very professional and pleasant with a nice smile in his face when I came to pick up my car. He explained every thing was done. I was very pleased with the service. - Review by DemandForce.com | |
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Germine H.
Feb 25th, 2013 | |
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Mark Hanna was very professional and pleasant with a nice smile in his face when I came to pick up my car. He explained every thing was done. I was very pleased with the service. - Review by DemandForce.com | |
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Excellent communication; best in class service! - Review by DemandForce.com | |
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Excellent communication; best in class service! - Review by DemandForce.com | |
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waited way too long. First time I have been disappointed in service. - Review by DemandForce.com Feedback from Shop Owner:
Hello! I am sorry you were unhappy with the wait time, we normally schedule our appointments so we can get every customer out in a timely manner. If you were not schedule and just walked in we do our best to fit you in and get you out a soon as possible. Since a name was not provided, please give us a call so we can help and discuss this. Thank you! 847-724-6311 | |
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waited way too long. First time I have been disappointed in service. - Review by DemandForce.com Feedback from Shop Owner:
Hello! I am sorry you were unhappy with the wait time, we normally schedule our appointments so we can get every customer out in a timely manner. If you were not schedule and just walked in we do our best to fit you in and get you out a soon as possible. Since a name was not provided, please give us a call so we can help and discuss this. Thank you! 847-724-6311 | |
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Great job servicing old Mercedes - and cost less than the estimate. - Review by DemandForce.com | |
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Great job servicing old Mercedes - and cost less than the estimate. - Review by DemandForce.com | |
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The service was great, as usual. But the loaner car was a moving van with no seats in the back. If I would have needed to pick up my children with the loaner, I would have been upset. As it turns out, I didn't need to drive the kids, so it was not a big deal. Next time, please send me a loaner car that has seating for four people. - Review by DemandForce.com Feedback from Shop Owner:
Hello Dale,
Thank you for leaving us a review. Sorry to hear about the mis-communication we were under the impression you weren't going to use the loaner we parked at the school, as we where going to deliver your car back before you finished work. But again we apologize and thank you for being a loyal customer! - C&M Auto | |
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The service was great, as usual. But the loaner car was a moving van with no seats in the back. If I would have needed to pick up my children with the loaner, I would have been upset. As it turns out, I didn't need to drive the kids, so it was not a big deal. Next time, please send me a loaner car that has seating for four people. - Review by DemandForce.com Feedback from Shop Owner:
Hello Dale,
Thank you for leaving us a review. Sorry to hear about the mis-communication we were under the impression you weren't going to use the loaner we parked at the school, as we where going to deliver your car back before you finished work. But again we apologize and thank you for being a loyal customer! - C&M Auto | |
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There is no better place to have your car serviced. C&M does it right the first time, every time. They always find time to answer your questions. Also, how can you beat a loaner car or a ride to work. Don't forget the cookies and coffee waiting for you. - Review by DemandForce.com | |
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There is no better place to have your car serviced. C&M does it right the first time, every time. They always find time to answer your questions. Also, how can you beat a loaner car or a ride to work. Don't forget the cookies and coffee waiting for you. - Review by DemandForce.com | |
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we have been brining our vehicles to C & M for over 20 years......and we will continue to do so! - Review by DemandForce.com | |
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we have been brining our vehicles to C & M for over 20 years......and we will continue to do so! - Review by DemandForce.com | |
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Claudia D.
Jan 26th, 2013 | |
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As a woman, I am not always understood by male service people. At C & M, I am given full attention and respect. Their service is personalized and competent. - Review by DemandForce.com | |
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Claudia D.
Jan 26th, 2013 | |
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As a woman, I am not always understood by male service people. At C & M, I am given full attention and respect. Their service is personalized and competent. - Review by DemandForce.com | |
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So fast and helpful, especially working within a tight budget. They're really trustworthy and excellent at their jobs. - Review by DemandForce.com | |
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Great job got me fixed and out in fast time frame. Now I can open my electric doors with both sets of keys. - Review by DemandForce.com | |
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So fast and helpful, especially working within a tight budget. They're really trustworthy and excellent at their jobs. - Review by DemandForce.com | |
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Great job got me fixed and out in fast time frame. Now I can open my electric doors with both sets of keys. - Review by DemandForce.com | |
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I came in (without an appointment) for a low tire indicator and was able to wait for a complete oil change service. They completed the service and had me out in short order! - Review by DemandForce.com | |
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I came in (without an appointment) for a low tire indicator and was able to wait for a complete oil change service. They completed the service and had me out in short order! - Review by DemandForce.com | |
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C&M comes through, as always! Even though I live far away, I always bring my Audi here because C&M is honest, thorough and doesn't waste my time or money. Their free loaner cars keep me on the go with no hassles. And such nice staff! They're the best.This time, I had a problem & C&M ran tests but did not find a major issue. Many shops would have fabricated a diagnosis but C&M did not, and I only paid for the tests. Honesty keeps me coming back. - Review by DemandForce.com | |
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Perfect Job the Power Steering is back to working better than it has in a long time. Also that stupid winding noise is now gone for good. - Review by DemandForce.com | |
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C&M comes through, as always! Even though I live far away, I always bring my Audi here because C&M is honest, thorough and doesn't waste my time or money. Their free loaner cars keep me on the go with no hassles. And such nice staff! They're the best.This time, I had a problem & C&M ran tests but did not find a major issue. Many shops would have fabricated a diagnosis but C&M did not, and I only paid for the tests. Honesty keeps me coming back. - Review by DemandForce.com | |
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Perfect Job the Power Steering is back to working better than it has in a long time. Also that stupid winding noise is now gone for good. - Review by DemandForce.com | |
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Another heartwarming occasion of quick, efficient, fairly-priced, and friendly service, when C & M responded first thing in the morning to my late-night email regarding a dead battery. The car was up and running with no delay. - Review by DemandForce.com | |
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Another heartwarming occasion of quick, efficient, fairly-priced, and friendly service, when C & M responded first thing in the morning to my late-night email regarding a dead battery. The car was up and running with no delay. - Review by DemandForce.com | |
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The staff was courteous and not intimidating. They performed the requested service professionally. - Review by DemandForce.com | |
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The staff was courteous and not intimidating. They performed the requested service professionally. - Review by DemandForce.com | |
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You got me in and fixed my Headlight right away, Excellant Service when I needed it done right away. - Review by DemandForce.com | |
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Thank you for repairing our Dodge Grand Caravan in a timely fashion with the ignition cylinder problem. The fact that you also offer a loaner car is a big advantage as well. - Review by DemandForce.com | |
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You got me in and fixed my Headlight right away, Excellant Service when I needed it done right away. - Review by DemandForce.com | |
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Thank you for repairing our Dodge Grand Caravan in a timely fashion with the ignition cylinder problem. The fact that you also offer a loaner car is a big advantage as well. - Review by DemandForce.com | |
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thanks for taking care of my car without an appoitnment - Review by DemandForce.com | |
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thanks for taking care of my car without an appoitnment - Review by DemandForce.com | |
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Very prompt professional service. Have been a customer for almost 5 years now, they are the best! Really appreciate the free courtesy cars too, keep up the excellent work! - Review by DemandForce.com | |
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Very prompt professional service. Have been a customer for almost 5 years now, they are the best! Really appreciate the free courtesy cars too, keep up the excellent work! - Review by DemandForce.com | |
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Great place to have your car worked on. Very fair and very good customer service. - Review by DemandForce.com | |
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Great place to have your car worked on. Very fair and very good customer service. - Review by DemandForce.com | |
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Brian, Mark and the mechanics always treat me with kindness and make it a priority that I fully understand everything that is being recommended and work through each decision with me. I am so thankful for C&M and Chuck. Thank you all. Merry Christmas and Happy Holidays! John Keazirian - Review by DemandForce.com | |
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Brian, Mark and the mechanics always treat me with kindness and make it a priority that I fully understand everything that is being recommended and work through each decision with me. I am so thankful for C&M and Chuck. Thank you all. Merry Christmas and Happy Holidays! John Keazirian - Review by DemandForce.com | |
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Phyllis V.
Dec 20th, 2012 | |
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Its a pleasure to bring my car in for service. I know that it will be checked thoroughly and safe to drive when I leave. The customer service people and mechanics are always pleasant and friendly. - Review by DemandForce.com | |
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Phyllis V.
Dec 20th, 2012 | |
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Its a pleasure to bring my car in for service. I know that it will be checked thoroughly and safe to drive when I leave. The customer service people and mechanics are always pleasant and friendly. - Review by DemandForce.com | |
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C & M - always friendly, always competent, always prompt! - Review by DemandForce.com | |
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C & M - always friendly, always competent, always prompt! - Review by DemandForce.com | |
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Dolores P.
Dec 18th, 2012 | |
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The service as always was excellent. The repair done in the time estimated. Free car wash very much appreciated. - Review by DemandForce.com | |
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Dolores P.
Dec 18th, 2012 | |
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The service as always was excellent. The repair done in the time estimated. Free car wash very much appreciated. - Review by DemandForce.com | |
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You found and fixed a mechanical situation I was afraid to confront do to what I thought the cost would be. Now my car is safe again and I was able to afford the repairs. Great work again. - Review by DemandForce.com | |
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You found and fixed a mechanical situation I was afraid to confront do to what I thought the cost would be. Now my car is safe again and I was able to afford the repairs. Great work again. - Review by DemandForce.com | |
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In spite of forgetting our appointment and getting the car in late, C&M was able to get the work done for us! - Review by DemandForce.com | |
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Charlotte R.
Dec 13th, 2012 | |
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In spite of forgetting our appointment and getting the car in late, C&M was able to get the work done for us! - Review by DemandForce.com | |
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Charlotte R.
Dec 13th, 2012 | |
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Narayan P.
Dec 12th, 2012 | |
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Unbelievable customer services. I am impressed by their services as they provided free loaner vehicle for the whole period my car was being repaired. Actually they discovered that my car still had warranty, took it to the authorized dealer and provided me with the maintenance completely free of cost. Amazing services, never experienced before. - Review by DemandForce.com | |
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Narayan P.
Dec 12th, 2012 | |
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Unbelievable customer services. I am impressed by their services as they provided free loaner vehicle for the whole period my car was being repaired. Actually they discovered that my car still had warranty, took it to the authorized dealer and provided me with the maintenance completely free of cost. Amazing services, never experienced before. - Review by DemandForce.com | |
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excellent all the time. I to know in advance of an issue so I can plan repairs econmically and spread out work that needs to be done on other visits. breaks etc - Review by DemandForce.com | |
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excellent all the time. I to know in advance of an issue so I can plan repairs econmically and spread out work that needs to be done on other visits. breaks etc - Review by DemandForce.com | |
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I had my catalytic converter and exhaust replaced due to theft. The craftsmanship and service was solid. Also they took care of the insurance for me. I wouldn't go anymore else. - Review by DemandForce.com | |
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I had my catalytic converter and exhaust replaced due to theft. The craftsmanship and service was solid. Also they took care of the insurance for me. I wouldn't go anymore else. - Review by DemandForce.com | |
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Angelina M.
Dec 4th, 2012 | |
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Angelina M.
Dec 4th, 2012 | |
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Angelina M.
Dec 4th, 2012 | |
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Angelina M.
Dec 4th, 2012 | |
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C&M Auto Service was recommended to me by a friend who told me they were completely honest and performed excellent service. I tried them for the first time and will definitely be coming back. They explained the service that was needed on my brakes, performed it expertly and promptly, and also fixed a longstanding problem with the heater that had never been corrected in years of regular dealer service. On another occasion when one of my hubcaps popped off while I was driving, they located a new one and put it on for me within the hour of my call to them. - Review by DemandForce.com | |
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Raymond W.
Nov 28th, 2012 | |
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This shop offers the best overall value is automotive service I have seen. The shop and waiting area are spotless, the staff is knowledgable, and the service is great. - Review by DemandForce.com | |
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C&M Auto Service was recommended to me by a friend who told me they were completely honest and performed excellent service. I tried them for the first time and will definitely be coming back. They explained the service that was needed on my brakes, performed it expertly and promptly, and also fixed a longstanding problem with the heater that had never been corrected in years of regular dealer service. On another occasion when one of my hubcaps popped off while I was driving, they located a new one and put it on for me within the hour of my call to them. - Review by DemandForce.com | |
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Raymond W.
Nov 28th, 2012 | |
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This shop offers the best overall value is automotive service I have seen. The shop and waiting area are spotless, the staff is knowledgable, and the service is great. - Review by DemandForce.com | |
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My 97 Camry is running great. Tires feel good and the heat is blasting.Thanks for being honest about the alignment. According to my receipt, I was only charged for checking wheel angles. You guys should be proud because your shop aligned this vehicle over two years ago and the wheel angles were still within tolerance!! The major reason I bring my cars to you is because you can balance tires properly and you do great front end/alignment work. - Review by DemandForce.com | |
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There are no words to tell everyone howgreat this C & M Auto Service is. Theyare honest, kind and their workmanship isperfect. I feel so lucky to have them as myauto service company.Thanks C & M for wonderful serviceElaine Gielow - Review by DemandForce.com Feedback from Shop Owner:
Thank you Elaine! We appreciate you as our loyal customer! | |
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My 97 Camry is running great. Tires feel good and the heat is blasting.Thanks for being honest about the alignment. According to my receipt, I was only charged for checking wheel angles. You guys should be proud because your shop aligned this vehicle over two years ago and the wheel angles were still within tolerance!! The major reason I bring my cars to you is because you can balance tires properly and you do great front end/alignment work. - Review by DemandForce.com | |
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There are no words to tell everyone howgreat this C & M Auto Service is. Theyare honest, kind and their workmanship isperfect. I feel so lucky to have them as myauto service company.Thanks C & M for wonderful serviceElaine Gielow - Review by DemandForce.com Feedback from Shop Owner:
Thank you Elaine! We appreciate you as our loyal customer! | |
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Excellent quick service!! Very impressed with the shop;very clean!! Very reasonable, excellent follow up & added perk was the car wash. Thanks C&M for a job well done!! - Review by DemandForce.com | |
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Excellent quick service!! Very impressed with the shop;very clean!! Very reasonable, excellent follow up & added perk was the car wash. Thanks C&M for a job well done!! - Review by DemandForce.com | |
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Edcellent service. The personnel is friendly and skilled. - Review by DemandForce.com Feedback from Shop Owner:
Hello Kay,
I would like to take a moment to thank you for the kind words and also for taking time out of your busy day to take our survey! If we can be of any assistance in the future please feel free to give us a call!
Brian Nettles
Service Advisor | |
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Edcellent service. The personnel is friendly and skilled. - Review by DemandForce.com Feedback from Shop Owner:
Hello Kay,
I would like to take a moment to thank you for the kind words and also for taking time out of your busy day to take our survey! If we can be of any assistance in the future please feel free to give us a call!
Brian Nettles
Service Advisor | |
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Great job yesterday. Car came back clean as a whistle. - Review by DemandForce.com | |
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Great job yesterday. Car came back clean as a whistle. - Review by DemandForce.com | |
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Thank you for the excellent well done job professionally is greatly appreciated - Review by DemandForce.com | |
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Thank you for the excellent well done job professionally is greatly appreciated - Review by DemandForce.com | |
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Thanks to Jim for driving up to Gurnee to drop off my car and retrieve the loaner. - Review by DemandForce.com | |
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Thanks to Jim for driving up to Gurnee to drop off my car and retrieve the loaner. - Review by DemandForce.com | |
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Work on the 1985 Corvette done perfect. Waited for the car, only took 45 minutes. - Review by DemandForce.com | |
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Work on the 1985 Corvette done perfect. Waited for the car, only took 45 minutes. - Review by DemandForce.com | |
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C&M is the most honest mechanic shop on the planet. :) Everyone who works there has a personality. They are all wonderful guys and they have good coffee (Mark helped me out with my burnt coffee dilemma this morning and I really appreciate it). Their prices are reasonable comparitively speaking and they give you special deals for being a loyal customer. Not to mention..they seem to always give out free car washes. I also appreciate how close they are to their estimates because it's so much better to know in advance how much I'll have to pay. They are definitely good to their customers. - Review by DemandForce.com | |
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C&M is the most honest mechanic shop on the planet. :) Everyone who works there has a personality. They are all wonderful guys and they have good coffee (Mark helped me out with my burnt coffee dilemma this morning and I really appreciate it). Their prices are reasonable comparitively speaking and they give you special deals for being a loyal customer. Not to mention..they seem to always give out free car washes. I also appreciate how close they are to their estimates because it's so much better to know in advance how much I'll have to pay. They are definitely good to their customers. - Review by DemandForce.com | |
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My experience with C & M Auto Service has always been wonderful. Great customer service and staff! Would definately recommend to others. - Review by DemandForce.com | |
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My experience with C & M Auto Service has always been wonderful. Great customer service and staff! Would definately recommend to others. - Review by DemandForce.com | |
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From the very beginning the team at CM were knowledgable and honest with the quote they gave me. My car was stalling on right turns and I was ready to sell my car to anyone that would give me a offer. Instead I gave Chuck and his team (thanks John!) a shot at it. Chuck let me know that it would cost 115.00 to analyse the problem and then we would see if it was cost effective to go through with the repairs. After John looked at the problem he found that a ground wire was loose and the wiring harness was bad. Instead of replacing the entire harness he got in there and found the two wires that were touching each other, repaired them and made sure it wouldn't happen again! The total was better than expected and now I have a car that runs better than it has in over 3 years. Also, the waiting area is clean and free cookies and water and coffee for all patrons. They even have a play area for little ones. I will be recommending CM AUTO to everyone I meet. Thanks again for the great 5star service! - Review by DemandForce.com | |
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From the very beginning the team at CM were knowledgable and honest with the quote they gave me. My car was stalling on right turns and I was ready to sell my car to anyone that would give me a offer. Instead I gave Chuck and his team (thanks John!) a shot at it. Chuck let me know that it would cost 115.00 to analyse the problem and then we would see if it was cost effective to go through with the repairs. After John looked at the problem he found that a ground wire was loose and the wiring harness was bad. Instead of replacing the entire harness he got in there and found the two wires that were touching each other, repaired them and made sure it wouldn't happen again! The total was better than expected and now I have a car that runs better than it has in over 3 years. Also, the waiting area is clean and free cookies and water and coffee for all patrons. They even have a play area for little ones. I will be recommending CM AUTO to everyone I meet. Thanks again for the great 5star service! - Review by DemandForce.com | |
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I was not satified with the customer service at the Ford dealership and went to C&M to review what the Ford service dept recommended. C&M inspected my car and only performed the service and maintenance work that was needed, saving me hundreds of dollars. The work was done within the quoted time frame. - Review by DemandForce.com | |
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I was not satified with the customer service at the Ford dealership and went to C&M to review what the Ford service dept recommended. C&M inspected my car and only performed the service and maintenance work that was needed, saving me hundreds of dollars. The work was done within the quoted time frame. - Review by DemandForce.com | |
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I have always been pleased with the service and treatment I receive at C&M and my recent visit was no exception. The knowledge and attentiveness of all personel is much appreciated. - Review by DemandForce.com | |
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I have always been pleased with the service and treatment I receive at C&M and my recent visit was no exception. The knowledge and attentiveness of all personel is much appreciated. - Review by DemandForce.com | |
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I have been using C & M Auto Service for many years....I know I can depend on them to service my vehicles right the first time....they have been great!! - Review by DemandForce.com | |
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I have been using C & M Auto Service for many years....I know I can depend on them to service my vehicles right the first time....they have been great!! - Review by DemandForce.com | |
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I had taken my vehicle to the dealer for everything thinking they would search for every and any problem I could bring to them and even those that go unnoticed. I had brought my vehicle to C&M ONE time and they had informed me of one of the bearings being worn. Mind you I had heard this noise from the vehicle since the day I had purchased it at the dealer used with a warranty. I told them to repair the damage and I paid for the service with no complaints due to three years of dealer mechanic experience and only one time at C&M to inform me of a noise that I thought was normal. Now I just drive to enjoy a quiet ride in a mechanically sound vehicle that I can trust to bring for any reason to my most trusted mechanics at C&M. - Review by DemandForce.com | |
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I had taken my vehicle to the dealer for everything thinking they would search for every and any problem I could bring to them and even those that go unnoticed. I had brought my vehicle to C&M ONE time and they had informed me of one of the bearings being worn. Mind you I had heard this noise from the vehicle since the day I had purchased it at the dealer used with a warranty. I told them to repair the damage and I paid for the service with no complaints due to three years of dealer mechanic experience and only one time at C&M to inform me of a noise that I thought was normal. Now I just drive to enjoy a quiet ride in a mechanically sound vehicle that I can trust to bring for any reason to my most trusted mechanics at C&M. - Review by DemandForce.com | |
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I really appreciate the pick up and drop off feature of my car repair. I didn't need to miss any work! The price was a good one and I will certainly call you again. Thanks! - Review by DemandForce.com | |
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I really appreciate the pick up and drop off feature of my car repair. I didn't need to miss any work! The price was a good one and I will certainly call you again. Thanks! - Review by DemandForce.com | |
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Always the same great service! Thank you Chuck and Marc for helping me with my situation. - Review by DemandForce.com | |
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Always the same great service! Thank you Chuck and Marc for helping me with my situation. - Review by DemandForce.com | |
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Jim was very helpful in getting the car to pass the emissions test that it had previously failed. One minor irritant was the day after I got the car back from you, the low tire pressure went on and, sure enough, all tires had 23 - 28 psi. This also happened the previous time I was in for service. Please tell your techs to ALWAYS check the tires, no matter what the car is in for.Other than that, great job! - Review by DemandForce.com | |
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Jim was very helpful in getting the car to pass the emissions test that it had previously failed. One minor irritant was the day after I got the car back from you, the low tire pressure went on and, sure enough, all tires had 23 - 28 psi. This also happened the previous time I was in for service. Please tell your techs to ALWAYS check the tires, no matter what the car is in for.Other than that, great job! - Review by DemandForce.com | |
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It was to have the work done at C&M! From the scheduling online to the vehicle drop off and the ride to work.The professional manner in which they greet you and explain what they did is refreshing. - Review by DemandForce.com | |
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The Cougar is running more smoothly than ever. Thank You. - Review by DemandForce.com | |
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It was to have the work done at C&M! From the scheduling online to the vehicle drop off and the ride to work.The professional manner in which they greet you and explain what they did is refreshing. - Review by DemandForce.com | |
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The Cougar is running more smoothly than ever. Thank You. - Review by DemandForce.com | |
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It is always a delight to work with Jim and the C & M. Jim is very clear in his explanation of what he can and can't do and is very accommodating to the customer. The atmosphere at C & M reflects your focus on the cusomter and I will definitely tell others about the sercice. THanks. Be back about the radio later. - Review by DemandForce.com | |
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It is always a delight to work with Jim and the C & M. Jim is very clear in his explanation of what he can and can't do and is very accommodating to the customer. The atmosphere at C & M reflects your focus on the cusomter and I will definitely tell others about the sercice. THanks. Be back about the radio later. - Review by DemandForce.com | |
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C&M always provides the best service. And I never have to worry they are taking advantage of my limited knowledge of cars. If they say something needs to be fixed - it does!! - Review by DemandForce.com | |
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C&M always provides the best service. And I never have to worry they are taking advantage of my limited knowledge of cars. If they say something needs to be fixed - it does!! - Review by DemandForce.com | |
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Charlotte R.
Sep 5th, 2012 | |
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WoW! Was told it would take 2 weeks and I got my car back in one week and part of that was a holiday. They really deliver service.Nice part is I had a complimentary loaner car. How many dealerships do that? - Review by DemandForce.com | |
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Charlotte R.
Sep 5th, 2012 | |
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WoW! Was told it would take 2 weeks and I got my car back in one week and part of that was a holiday. They really deliver service.Nice part is I had a complimentary loaner car. How many dealerships do that? - Review by DemandForce.com | |
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Like they usually do did my normal oil and lube. Then got the car washed and vacuumed which they always do as part of bringing my car in for service. Also was not up-sold to have more work done. They did just what I needed and no more. My family loves that C & M Auto Service does a great job on both our cars. - Review by DemandForce.com | |
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We were pleased with your service to our two vehicles. We have never experienced problems out on the road when serviced by you. Thanks,Joan and Ray Racelis - Review by DemandForce.com | |
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Like they usually do did my normal oil and lube. Then got the car washed and vacuumed which they always do as part of bringing my car in for service. Also was not up-sold to have more work done. They did just what I needed and no more. My family loves that C & M Auto Service does a great job on both our cars. - Review by DemandForce.com | |
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We were pleased with your service to our two vehicles. We have never experienced problems out on the road when serviced by you. Thanks,Joan and Ray Racelis - Review by DemandForce.com | |
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Although my car was at the shop for about 3 days....Jim always kept me abreast of what was happening. He was always pleasant and understanding...and tried to explain everything to me.And the headlights look great!!! - Review by DemandForce.com | |
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Although my car was at the shop for about 3 days....Jim always kept me abreast of what was happening. He was always pleasant and understanding...and tried to explain everything to me.And the headlights look great!!! - Review by DemandForce.com | |
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Above and beyond this time by taking my Honda to the dealership for a recall item. Saved me loads of time and hassle. Greatly appreciated. - Review by DemandForce.com | |
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Above and beyond this time by taking my Honda to the dealership for a recall item. Saved me loads of time and hassle. Greatly appreciated. - Review by DemandForce.com | |
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C&M has been servicing my vehicles for 20 + years, they have always been reliable and freindly. I like to sing their praises any time the subject of auto repair comes up. I have referred many people to them. - Review by DemandForce.com | |
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C&M has been servicing my vehicles for 20 + years, they have always been reliable and freindly. I like to sing their praises any time the subject of auto repair comes up. I have referred many people to them. - Review by DemandForce.com | |
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C&M always provides great service.The customer service people always explain the repair in terms I can understand.I have complete confidence in the mechanics work.I never feel any unnecessary repairs are being suggested as I have experienced in other car repair places in Chicago. - Review by DemandForce.com | |
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C&M always provides great service.The customer service people always explain the repair in terms I can understand.I have complete confidence in the mechanics work.I never feel any unnecessary repairs are being suggested as I have experienced in other car repair places in Chicago. - Review by DemandForce.com | |
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I especially appreciated the delivery of my car after it was repaired. - Review by DemandForce.com | |
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The staff and owner were very friendly. Service was excellent too, my car drives like a new car now. I don't think I could be more satisfied :) - Review by DemandForce.com Feedback from Shop Owner:
Thank you, Daniel for the postive feedback. It was great talking to you and seeing the pic's of your classic Honda. It brought back some great memories (My father had the same 78 yellow Civic Hatchback ). Welcome to the C&M family. | |
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I especially appreciated the delivery of my car after it was repaired. - Review by DemandForce.com | |
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The staff and owner were very friendly. Service was excellent too, my car drives like a new car now. I don't think I could be more satisfied :) - Review by DemandForce.com Feedback from Shop Owner:
Thank you, Daniel for the postive feedback. It was great talking to you and seeing the pic's of your classic Honda. It brought back some great memories (My father had the same 78 yellow Civic Hatchback ). Welcome to the C&M family. | |
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Thanks for the great work on my car yesterday; provided with loaner and job completed within estimated time frame. - Review by DemandForce.com | |
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Thanks for the great work on my car yesterday; provided with loaner and job completed within estimated time frame. - Review by DemandForce.com | |
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Fatimah T.
Aug 11th, 2012 | |
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I brought my second car in for repair. Again, another wonderful job. My car was repaired quickly and returned cleaner than when I brought it in. A wonderful place to bring in your car for any and all repairs to your vehicles. The employees are well trained, the staff and owner is courteous and professional. You cannot ask for anything more. - Review by DemandForce.com | |
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Fatimah T.
Aug 11th, 2012 | |
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I brought my second car in for repair. Again, another wonderful job. My car was repaired quickly and returned cleaner than when I brought it in. A wonderful place to bring in your car for any and all repairs to your vehicles. The employees are well trained, the staff and owner is courteous and professional. You cannot ask for anything more. - Review by DemandForce.com | |
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Chuck was most helpful in looking at my dashboard whose bottom layer was coming unglued. They fixed it as best they could and we'll see what happens. Everyone there is friendly and helpful. - Review by DemandForce.com | |
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Chuck was most helpful in looking at my dashboard whose bottom layer was coming unglued. They fixed it as best they could and we'll see what happens. Everyone there is friendly and helpful. - Review by DemandForce.com | |
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As always, my experience at C&M was great. Jim worked with me this time, and the staff checked on all of my concerns. Additionally, Jim offered to contact my extended warranty company about needed work that might be covered.....and saved me quite a bit of money! Finally, I love picking up a car that is clean, inside and out . For these reasons, I drive further to use C&M, even though there are closer car shops. - Review by DemandForce.com | |
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As always, my experience at C&M was great. Jim worked with me this time, and the staff checked on all of my concerns. Additionally, Jim offered to contact my extended warranty company about needed work that might be covered.....and saved me quite a bit of money! Finally, I love picking up a car that is clean, inside and out . For these reasons, I drive further to use C&M, even though there are closer car shops. - Review by DemandForce.com | |
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Everything os graet and thanks for getting us estimate on tires and explainging the wearing out problem. - Review by DemandForce.com | |
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Everything os graet and thanks for getting us estimate on tires and explainging the wearing out problem. - Review by DemandForce.com | |
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Michael M.
Jul 13th, 2012 | |
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you did not fix my car invoice #78268 cannot believe you test drove - Review by DemandForce.com Feedback from Shop Owner:
Mike, Thank you for the feedback and allowing us to dig further into your very intermittent drivability concern. We were very happy that the problem finally occurred while the vehicle was in our care. What seemed like a possible transmission failure turned out to be a wiring harness issue that was fixed for the fraction of the cost. We take great pride in our diagnostic abilities and sometimes extra time is needed to be able to diagnose the problem correctly and accuratly. Thank you for your confidence in C&M Auto to get the job done. | |
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This may be the only auto shop I've ever trusted. They do a great job of inspecting your car but avoid pushy up-selling on oil changes. When things aren't perfect they go above and beyond to make it right. Whenever I compare their price on repairs to other places they seem to always be lower. I drive up from the south side just to get my oil changes and work done. Worth the trip! - Review by DemandForce.com | |
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Michael M.
Jul 13th, 2012 | |
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you did not fix my car invoice #78268 cannot believe you test drove - Review by DemandForce.com Feedback from Shop Owner:
Mike, Thank you for the feedback and allowing us to dig further into your very intermittent drivability concern. We were very happy that the problem finally occurred while the vehicle was in our care. What seemed like a possible transmission failure turned out to be a wiring harness issue that was fixed for the fraction of the cost. We take great pride in our diagnostic abilities and sometimes extra time is needed to be able to diagnose the problem correctly and accuratly. Thank you for your confidence in C&M Auto to get the job done. | |
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This may be the only auto shop I've ever trusted. They do a great job of inspecting your car but avoid pushy up-selling on oil changes. When things aren't perfect they go above and beyond to make it right. Whenever I compare their price on repairs to other places they seem to always be lower. I drive up from the south side just to get my oil changes and work done. Worth the trip! - Review by DemandForce.com | |
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After repairs and trip maintenance, the car operated normally in the 100 degree heat at highway speeds for the 9 hour drive. It felt like a new car. Excellent service. - Review by DemandForce.com | |
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Chuck and his terrific team give me the confidence to drive a vehicle that is a little older, thus saving me some $$$. I am heading out on a 3,000 mile summer road trip and I am at peace that my car will not be a concern. C&M checked and repaired everything, even putting a water repelling coating on my windshield to help during any summer storms we encounter. Bon Voyage! - Review by DemandForce.com | |
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Work done as expected and done on time and well. - Review by DemandForce.com | |
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After repairs and trip maintenance, the car operated normally in the 100 degree heat at highway speeds for the 9 hour drive. It felt like a new car. Excellent service. - Review by DemandForce.com | |
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Chuck and his terrific team give me the confidence to drive a vehicle that is a little older, thus saving me some $$$. I am heading out on a 3,000 mile summer road trip and I am at peace that my car will not be a concern. C&M checked and repaired everything, even putting a water repelling coating on my windshield to help during any summer storms we encounter. Bon Voyage! - Review by DemandForce.com | |
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Work done as expected and done on time and well. - Review by DemandForce.com | |
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It was time for my next scheduled oil change. Appointment was made; took car in at the assigned time; car completed (and washed). Coupon for money back provided.Need additional work; appointment made promptly.Always good, courteous service at reasonable price. - Review by DemandForce.com | |
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It was time for my next scheduled oil change. Appointment was made; took car in at the assigned time; car completed (and washed). Coupon for money back provided.Need additional work; appointment made promptly.Always good, courteous service at reasonable price. - Review by DemandForce.com | |
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This was my third visit, each with a different family member's auto. Each experience has been consistently excellent. I will not hesitate to recommend C&M to my friends and family. - Review by DemandForce.com | |
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This was my third visit, each with a different family member's auto. Each experience has been consistently excellent. I will not hesitate to recommend C&M to my friends and family. - Review by DemandForce.com | |
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Always great service and timely. If something is found that needs to be attended to you let the customer know so it can be taken care of before something more might go wrong. Loaner cars available. Freshly washed car when service is completed. - Review by DemandForce.com | |
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Always great service and timely. If something is found that needs to be attended to you let the customer know so it can be taken care of before something more might go wrong. Loaner cars available. Freshly washed car when service is completed. - Review by DemandForce.com | |
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My typical service which included my last was went as ususal. very friendly and prompt service. knowledgeable care. and a safe well running vehicle i feel assure will reliably get me where i need to go. thanks again. Steve Rivard - Review by DemandForce.com | |
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My typical service which included my last was went as ususal. very friendly and prompt service. knowledgeable care. and a safe well running vehicle i feel assure will reliably get me where i need to go. thanks again. Steve Rivard - Review by DemandForce.com | |
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Christine W.
Jun 30th, 2012 | |
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I love the courteousness of the staff and will recommend your company to friends. - Review by DemandForce.com | |
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Christine W.
Jun 30th, 2012 | |
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I love the courteousness of the staff and will recommend your company to friends. - Review by DemandForce.com | |
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Service and repair were all five star as I have experienced in the past. It's nice to know that Chuck and his team still care about delivering excellent customer service while doing the appropriate, needed repair. - Review by DemandForce.com | |
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Service and repair were all five star as I have experienced in the past. It's nice to know that Chuck and his team still care about delivering excellent customer service while doing the appropriate, needed repair. - Review by DemandForce.com | |
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C&M Auto is the best place to service my vehicles. It's comforting to have piece of mind when dealing with Jim, Mark and Chuck. I know they care about doing the job right and offering a good value. They are truly the best! - Review by DemandForce.com | |
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C&M Auto is the best place to service my vehicles. It's comforting to have piece of mind when dealing with Jim, Mark and Chuck. I know they care about doing the job right and offering a good value. They are truly the best! - Review by DemandForce.com | |
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Fast service; reasonable price. Courtesy cars. Who knew? Will definitely be back! - Review by DemandForce.com | |
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Fast service; reasonable price. Courtesy cars. Who knew? Will definitely be back! - Review by DemandForce.com | |
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The car was ready when promised. All work was done to satisfaction. - Review by DemandForce.com | |
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The car was ready when promised. All work was done to satisfaction. - Review by DemandForce.com | |
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I took my SUV to two small shops who were unable to diagnose the problem and with a couple hours I got the call with the problem.The checked the car out with other suggestions giving me no pressure when I refused some.They are a distance away from me (40 min) but with free loaners makes it convenient as well as they're excellent service and fair billing.Good professional people there. - Review by DemandForce.com | |
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I took my SUV to two small shops who were unable to diagnose the problem and with a couple hours I got the call with the problem.The checked the car out with other suggestions giving me no pressure when I refused some.They are a distance away from me (40 min) but with free loaners makes it convenient as well as they're excellent service and fair billing.Good professional people there. - Review by DemandForce.com | |
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Stewart L.
Jun 14th, 2012 | |
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Good service, friendly atmosphere, Decent pricing. - Review by DemandForce.com | |
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thank you again for your tremendous customer service! I called from the road with engine trouble and you fit me right in! Thank you for always going the extra step for your customers...it gives us great peace of mind! - Review by DemandForce.com | |
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Stewart L.
Jun 14th, 2012 | |
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Good service, friendly atmosphere, Decent pricing. - Review by DemandForce.com | |
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thank you again for your tremendous customer service! I called from the road with engine trouble and you fit me right in! Thank you for always going the extra step for your customers...it gives us great peace of mind! - Review by DemandForce.com | |
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Not only is this the most convenient service option I've ever encountered - pick up and delivery, the work is timely, thorough, billing detailed and itemized and the car washed and vacummed as well. My questions are answered as well as pointing me toward my owners manual where ongoing reminders and information can be found. I am a very happy new customer of C & M. - Review by DemandForce.com | |
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Not only is this the most convenient service option I've ever encountered - pick up and delivery, the work is timely, thorough, billing detailed and itemized and the car washed and vacummed as well. My questions are answered as well as pointing me toward my owners manual where ongoing reminders and information can be found. I am a very happy new customer of C & M. - Review by DemandForce.com | |
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C&M was able to provide me with a loaner while they worked on my car. Their service was extremely professional. I'd recommend them to anyone. - Review by DemandForce.com | |
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C&M was able to provide me with a loaner while they worked on my car. Their service was extremely professional. I'd recommend them to anyone. - Review by DemandForce.com | |
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On short noticed I requested an appointment for my vehicle. Dropped my vehicle off the night before and I was able to pick it up work completed and washed by noon the following day. Great service - Review by DemandForce.com | |
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On short noticed I requested an appointment for my vehicle. Dropped my vehicle off the night before and I was able to pick it up work completed and washed by noon the following day. Great service - Review by DemandForce.com | |
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iwas very happy with my last visit to C&M. The work was done promptly and reasonably priced. The drvers who took my home and back were polite and friendly. The free car wash was a nice surprise. - Review by DemandForce.com | |
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iwas very happy with my last visit to C&M. The work was done promptly and reasonably priced. The drvers who took my home and back were polite and friendly. The free car wash was a nice surprise. - Review by DemandForce.com | |
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Eleanor T.
May 26th, 2012 | |
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Service is always courteous, friendly and helpful. Appointments are always easy to make and it is great that they have loaner cars at no charge. - Review by DemandForce.com | |
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Eleanor T.
May 26th, 2012 | |
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Service is always courteous, friendly and helpful. Appointments are always easy to make and it is great that they have loaner cars at no charge. - Review by DemandForce.com | |
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Oil, filter change on 1985 Corvette. Checked all fluids etc. Coolant okay for the season. - Review by DemandForce.com | |
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Oil, filter change on 1985 Corvette. Checked all fluids etc. Coolant okay for the season. - Review by DemandForce.com | |
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The service we recd. was very satisfactory.Thank you! - Review by DemandForce.com | |
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The service we recd. was very satisfactory.Thank you! - Review by DemandForce.com | |
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Phyllis V.
Apr 27th, 2012 | |
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After the 90,000 mile checkup, I feel confident that I can drive my minivan another 90,000 thanks to C&M Auto Service maintenance. - Review by DemandForce.com | |
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Phyllis V.
Apr 27th, 2012 | |
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After the 90,000 mile checkup, I feel confident that I can drive my minivan another 90,000 thanks to C&M Auto Service maintenance. - Review by DemandForce.com | |
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Mahfouz M.
Apr 24th, 2012 | |
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I love your professionalism, honesty, I am very comfortable taking my classic car Would not let any one else except C&M - Review by DemandForce.com | |
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Mahfouz M.
Apr 24th, 2012 | |
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I love your professionalism, honesty, I am very comfortable taking my classic car Would not let any one else except C&M - Review by DemandForce.com | |
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In all the years I have been going to C & M for service I am always greeted with a smile. Makes me think....he really likes working here. A happy face is a happly place.See you in a few months. - Review by DemandForce.com | |
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Dealer told me I required a new sub-frame to attach the splash guard. Didn't require the $800 sub-frame, your staff was able to tap new holes for the bolts, saved $800! Thank you! - Review by DemandForce.com | |
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In all the years I have been going to C & M for service I am always greeted with a smile. Makes me think....he really likes working here. A happy face is a happly place.See you in a few months. - Review by DemandForce.com | |
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Dealer told me I required a new sub-frame to attach the splash guard. Didn't require the $800 sub-frame, your staff was able to tap new holes for the bolts, saved $800! Thank you! - Review by DemandForce.com | |
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Great job! Thank you for the shuttle and the wonderful driver!! Thanks for ensuring that my car was completely washed!! Thanks for providing good service that takes into account all of the past care my car has seen so expertly by your team!! - Review by DemandForce.com | |
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Great job! Thank you for the shuttle and the wonderful driver!! Thanks for ensuring that my car was completely washed!! Thanks for providing good service that takes into account all of the past care my car has seen so expertly by your team!! - Review by DemandForce.com | |
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Prompt & friendly service. I was kept informed as to the progress of my service and the vehicle was clean and ready when promised. - Review by DemandForce.com | |
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Genuine P.
Apr 13th, 2012 | |
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They were not only thorough and had amazing customer service, but they were honest with what I really needed to have done to my car. My budget is tight right now and they factored that into their services and recommended only what was necessary for me to be safe in my car. - Review by DemandForce.com | |
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C&'M is the only place I would take my vehicles. I moved away from the area but still go the extra lies to have C&M do any of the work on my cars. They are business I can trust and they are fair an upfront with any work that needs to be done. The shop is clean with well trained mechanics that cab fix anything. Their loaner car service or help getting me t where I need to be is a major plus. Thanks C&M it is nice to know there are still businesses out there that care about the customer. - Review by DemandForce.com | |
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Prompt & friendly service. I was kept informed as to the progress of my service and the vehicle was clean and ready when promised. - Review by DemandForce.com | |
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Genuine P.
Apr 13th, 2012 | |
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They were not only thorough and had amazing customer service, but they were honest with what I really needed to have done to my car. My budget is tight right now and they factored that into their services and recommended only what was necessary for me to be safe in my car. - Review by DemandForce.com | |
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C&'M is the only place I would take my vehicles. I moved away from the area but still go the extra lies to have C&M do any of the work on my cars. They are business I can trust and they are fair an upfront with any work that needs to be done. The shop is clean with well trained mechanics that cab fix anything. Their loaner car service or help getting me t where I need to be is a major plus. Thanks C&M it is nice to know there are still businesses out there that care about the customer. - Review by DemandForce.com | |
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Great service, as always. Took longer than I thought it would. I was not happy that a cabin air filter cost so much, but that isn't a C & M problem, more a Toyota problem. I also was sorry to see that I had to replace a cabin air filter after 15000. That seems nutty to me. - Review by DemandForce.com | |
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Great service, as always. Took longer than I thought it would. I was not happy that a cabin air filter cost so much, but that isn't a C & M problem, more a Toyota problem. I also was sorry to see that I had to replace a cabin air filter after 15000. That seems nutty to me. - Review by DemandForce.com | |
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Thanks for teaching the details of what you discovered re the purchase. - Review by DemandForce.com | |
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Thanks for teaching the details of what you discovered re the purchase. - Review by DemandForce.com | |
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Excellent service, comfortable waiting area, updated often. Preventive maintenance was added and greatly appreciated and a clean car when leaving. - Review by DemandForce.com | |
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Excellent service, comfortable waiting area, updated often. Preventive maintenance was added and greatly appreciated and a clean car when leaving. - Review by DemandForce.com | |
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Third evaluation and estimate a charm. Problem fixed and the van has a new lease on life you can say. - Review by DemandForce.com | |
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Third evaluation and estimate a charm. Problem fixed and the van has a new lease on life you can say. - Review by DemandForce.com | |
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Went in with a small concern and they found my Brake lines leaking very grateful for there services. This is my elderly fathers car and as far as I'm concerned they saved him. Thank you C&M! - Review by DemandForce.com | |
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Roseann J.
Mar 27th, 2012 | |
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THANK YOU FOR EVERYTHING, YOU ARE ALWAYS THERE TO HELP ME AND MY HUSBAND!!!!!!! STAY JUST AS GREAT. - Review by DemandForce.com | |
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Went in with a small concern and they found my Brake lines leaking very grateful for there services. This is my elderly fathers car and as far as I'm concerned they saved him. Thank you C&M! - Review by DemandForce.com | |
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Roseann J.
Mar 27th, 2012 | |
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THANK YOU FOR EVERYTHING, YOU ARE ALWAYS THERE TO HELP ME AND MY HUSBAND!!!!!!! STAY JUST AS GREAT. - Review by DemandForce.com | |
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Excellent service. Just a little glitch in communicating the amount of time it would take. - Review by DemandForce.com | |
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Excellent service. Just a little glitch in communicating the amount of time it would take. - Review by DemandForce.com | |
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I have been using your service for as long as I remember. Everything good as always. - Review by DemandForce.com | |
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I have been using your service for as long as I remember. Everything good as always. - Review by DemandForce.com | |
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Great service.... Got the problem fixed profesionally and quickly. - Review by DemandForce.com | |
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Great service.... Got the problem fixed profesionally and quickly. - Review by DemandForce.com | |
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The one and only place that I can go for an oil change and get EVERYTHING checked on my car. Plus, there is no pressure on repairs that they recommend like other shops. The free shuttle service so I don't have to wait there while the work is done also makes this my favorite spot to get work done on the cars. - Review by DemandForce.com | |
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The one and only place that I can go for an oil change and get EVERYTHING checked on my car. Plus, there is no pressure on repairs that they recommend like other shops. The free shuttle service so I don't have to wait there while the work is done also makes this my favorite spot to get work done on the cars. - Review by DemandForce.com | |
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I've been to C&M twice...once for an tire seal and then for an oil change...nothing major, right? However, the amount of courtesy and attention to detail for these "not so major" issues was amazing. I've had lots of cars and lots of mechanics and I have never had service this good. The prices are reasonable. The guys are respectful and friendly. The shop is clean and comfortable. The only bad thing for me is I live about an hour away from C&M. I work close to their shop and barring some dire problem where I cannot get to them, no one else but C&M will touch my vehicle. - Review by DemandForce.com | |
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I've been to C&M twice...once for an tire seal and then for an oil change...nothing major, right? However, the amount of courtesy and attention to detail for these "not so major" issues was amazing. I've had lots of cars and lots of mechanics and I have never had service this good. The prices are reasonable. The guys are respectful and friendly. The shop is clean and comfortable. The only bad thing for me is I live about an hour away from C&M. I work close to their shop and barring some dire problem where I cannot get to them, no one else but C&M will touch my vehicle. - Review by DemandForce.com | |
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consistent superior service, always fulfill expectation - Review by DemandForce.com | |
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consistent superior service, always fulfill expectation - Review by DemandForce.com | |
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You can't find a better place to do business with!! I had a problem with my steering on my truck and my day was filled. I wasn't able to get it there until 1:30pm, (I was not expecting it back for a day or two) I recieved a call within a hour with a estimate and the job was done before closing that same day. This is the best shop around!!! - Review by DemandForce.com | |
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You can't find a better place to do business with!! I had a problem with my steering on my truck and my day was filled. I wasn't able to get it there until 1:30pm, (I was not expecting it back for a day or two) I recieved a call within a hour with a estimate and the job was done before closing that same day. This is the best shop around!!! - Review by DemandForce.com | |
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Once again, you provided great service. I always feel I can trust the service my car will get. I thought I heard a grinding sound when I turned. You not only located the problem, but fixed it and didn't charge me. That is unheard of in today's world! Thanks for keeping me and my passengers safe. - Review by DemandForce.com | |
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Once again, you provided great service. I always feel I can trust the service my car will get. I thought I heard a grinding sound when I turned. You not only located the problem, but fixed it and didn't charge me. That is unheard of in today's world! Thanks for keeping me and my passengers safe. - Review by DemandForce.com | |
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your service was excellent, friendly and timely......as usual! thank you! - Review by DemandForce.com | |
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your service was excellent, friendly and timely......as usual! thank you! - Review by DemandForce.com | |
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Wife went in for a broken door - came out with same and $700 in fluids and filter changes, some of which I had recently performed myself. Enjoy the coffee and cookies. - Review by DemandForce.com Feedback from Shop Owner:
Thank you for the review, we appreciate your input and take all feedback very seriously and as it helps us to grow and better serve you.
Looking back at the service records on the van from that visit at the beginning of August last year, we diagnosed a failure with the sliding door motor assembly; the cable was binding and prohibiting the door to close completely. To repair the concern properly, the door motor assembly with new cable would need to be replaced and was recommended. As this is an expensive repair, an alternative repair was suggested as well: separating the door from the binding cable to override the automatic door feature and allow you to close and open the door manually. This seemed an agreeable path for although the vehicle sliding door would not operate automatically, at least it was functional and could be used manually and there was a considerable savings in performing this repair over the complete repair. On closer inspection of the invoice you received from us, this was not clearly explained in the writing of our diagnosis and repair of the door and perhaps that is some of the cause for your frustration at the door still not working automatically at this time. If there is another concern beyond this that may have occurred in the interim, please give me a call or email me and I am happy to help out.
As far as the maintenance services, the majority of those who entrust us to the care of their vehicle look to us to be sure that all of the fluid services, filters and other safety and maintenance concerns are addressed, prioritized and noted, even if they are not within the budget for a given visit; we all want to know what is needed to keep the vehicle in good working order for our needs and even if it is not economically feasible to take care of all of those needs at once, at least to then have a plan for future visits. That process involves looking to suggested mileages and times for fluid and filter serviceability, inspection of the actual condition of the items, looking into the vehicles history with us including any suggestions we may have previously made and then prioritizing our findings, recommending those items that fall outside of working ranges and conditions. In some cases, if we do not have history of performing a service, the mileage is in range for a service to be due and the fluid appears to be contaminated appropriately for that mileage, we make a suggestion only to find that the service had been completed within the mileage but either the service was not performed thoroughly or in most cases, was very close to the mileage service interval (say within a thousand miles or so of the normal interval). In those cases, if we find out at the advising stage, we make a note in our system as to the time and mileage it was performed and monitor appropriately. In other less common cases, if the service was performed before finding this out, we try to be fair and offer to refund the service, as it appears we did in this case. This discount can be seen on the invoice although, again, the wording there does not specifically show which fluid service the discount is applied to, a fault in not only of our software but also in the writing of that invoice, something we are working to improve in both cases.
We completely understand your frustration, communication on our end should have been better in the writing of the invoicing and in our description of the diagnostics and discounts, something that, although it does not help in this case, has improved since the time of your last visit. Hopefully, though, I have helped to explain our side better in writing you here and cleared up any concerns, but if there is any questions or if there is anything else I can help out with, please do not hesitate to give me a call or email me at the contact information below.
Thank you again for your feedback.
James Even
(847)724-6311 ext.827
[email protected]
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Wife went in for a broken door - came out with same and $700 in fluids and filter changes, some of which I had recently performed myself. Enjoy the coffee and cookies. - Review by DemandForce.com Feedback from Shop Owner:
Thank you for the review, we appreciate your input and take all feedback very seriously and as it helps us to grow and better serve you.
Looking back at the service records on the van from that visit at the beginning of August last year, we diagnosed a failure with the sliding door motor assembly; the cable was binding and prohibiting the door to close completely. To repair the concern properly, the door motor assembly with new cable would need to be replaced and was recommended. As this is an expensive repair, an alternative repair was suggested as well: separating the door from the binding cable to override the automatic door feature and allow you to close and open the door manually. This seemed an agreeable path for although the vehicle sliding door would not operate automatically, at least it was functional and could be used manually and there was a considerable savings in performing this repair over the complete repair. On closer inspection of the invoice you received from us, this was not clearly explained in the writing of our diagnosis and repair of the door and perhaps that is some of the cause for your frustration at the door still not working automatically at this time. If there is another concern beyond this that may have occurred in the interim, please give me a call or email me and I am happy to help out.
As far as the maintenance services, the majority of those who entrust us to the care of their vehicle look to us to be sure that all of the fluid services, filters and other safety and maintenance concerns are addressed, prioritized and noted, even if they are not within the budget for a given visit; we all want to know what is needed to keep the vehicle in good working order for our needs and even if it is not economically feasible to take care of all of those needs at once, at least to then have a plan for future visits. That process involves looking to suggested mileages and times for fluid and filter serviceability, inspection of the actual condition of the items, looking into the vehicles history with us including any suggestions we may have previously made and then prioritizing our findings, recommending those items that fall outside of working ranges and conditions. In some cases, if we do not have history of performing a service, the mileage is in range for a service to be due and the fluid appears to be contaminated appropriately for that mileage, we make a suggestion only to find that the service had been completed within the mileage but either the service was not performed thoroughly or in most cases, was very close to the mileage service interval (say within a thousand miles or so of the normal interval). In those cases, if we find out at the advising stage, we make a note in our system as to the time and mileage it was performed and monitor appropriately. In other less common cases, if the service was performed before finding this out, we try to be fair and offer to refund the service, as it appears we did in this case. This discount can be seen on the invoice although, again, the wording there does not specifically show which fluid service the discount is applied to, a fault in not only of our software but also in the writing of that invoice, something we are working to improve in both cases.
We completely understand your frustration, communication on our end should have been better in the writing of the invoicing and in our description of the diagnostics and discounts, something that, although it does not help in this case, has improved since the time of your last visit. Hopefully, though, I have helped to explain our side better in writing you here and cleared up any concerns, but if there is any questions or if there is anything else I can help out with, please do not hesitate to give me a call or email me at the contact information below.
Thank you again for your feedback.
James Even
(847)724-6311 ext.827
[email protected]
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I found my expereince with C & M very pleasant and I would definitely come back. Told 3 folks at AMC how great it was! - Review by DemandForce.com | |
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I found my expereince with C & M very pleasant and I would definitely come back. Told 3 folks at AMC how great it was! - Review by DemandForce.com | |
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When I choose to patronize a business, it's about how I am treated. At C&M, I am treated with courtesy and respect. The staff is always attentive and communicative. I truly appreciate that style of customer service. Oh, yes... The estimates are always fair. The repairs are always timely. I have never experienced and issue with the repairs. - Review by DemandForce.com | |
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When I choose to patronize a business, it's about how I am treated. At C&M, I am treated with courtesy and respect. The staff is always attentive and communicative. I truly appreciate that style of customer service. Oh, yes... The estimates are always fair. The repairs are always timely. I have never experienced and issue with the repairs. - Review by DemandForce.com | |
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C & M was very professional. Got 4 new tires in only one hour. They also shopped for a better price for me. Thanks! - Review by DemandForce.com | |
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C & M was very professional. Got 4 new tires in only one hour. They also shopped for a better price for me. Thanks! - Review by DemandForce.com | |
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Love the service C&M provides, like walking into a dealer without the dealer price tag!! My repairs were taken care of painlessly. I walked in, dropped off my car, was given a loaner, came back later that day and picked up my car Painless!! Mark explained all repairs that were made to my car in a friendly and professional manner; he even showed me the broken part that was replaced. Thank you for the GREAT service!! - Review by DemandForce.com | |
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Love the service C&M provides, like walking into a dealer without the dealer price tag!! My repairs were taken care of painlessly. I walked in, dropped off my car, was given a loaner, came back later that day and picked up my car Painless!! Mark explained all repairs that were made to my car in a friendly and professional manner; he even showed me the broken part that was replaced. Thank you for the GREAT service!! - Review by DemandForce.com | |
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Great service...great speed...great pricing!Clean washroom..excellent coffee. - Review by DemandForce.com | |
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Great service...great speed...great pricing!Clean washroom..excellent coffee. - Review by DemandForce.com | |
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Michael C.
Jan 16th, 2012 | |
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Jim did a great job of taking care of my problem. Put on my spare tire and got me on my way. When I came back the next day to have my tire put on. Jim had it on right away. Didn't have to wait too long. - Review by DemandForce.com | |
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Michael C.
Jan 16th, 2012 | |
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Jim did a great job of taking care of my problem. Put on my spare tire and got me on my way. When I came back the next day to have my tire put on. Jim had it on right away. Didn't have to wait too long. - Review by DemandForce.com | |
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I came in, the car was assessed and repairs made immediately. A loaner was provided so I was able to use the repair time as I chose.Thanks - Review by DemandForce.com | |
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Jo Anne B.
Jan 13th, 2012 | |
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I requested an appt & was scheduled in 2 days (just maintenance). Car was assessed for repair needs & C&M called me with their recommendations within 1 1/2 hours. Car was in and out within 4 hours. Prompt, efficient, courteous...just like always. - Review by DemandForce.com | |
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I came in, the car was assessed and repairs made immediately. A loaner was provided so I was able to use the repair time as I chose.Thanks - Review by DemandForce.com | |
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Jo Anne B.
Jan 13th, 2012 | |
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I requested an appt & was scheduled in 2 days (just maintenance). Car was assessed for repair needs & C&M called me with their recommendations within 1 1/2 hours. Car was in and out within 4 hours. Prompt, efficient, courteous...just like always. - Review by DemandForce.com | |
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Your service was excellent. You were accommodating ( picking meup and driving me home) friendly, patient (explaining service Ididn't understand). Although checking other areas that needed service is a way to increase your business, it is nevertheless helpful forpeople who haven't time to keep running in fordifferent problems or dont realize that something needs work. Thank you. - Review by DemandForce.com | |
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Your service was excellent. You were accommodating ( picking meup and driving me home) friendly, patient (explaining service Ididn't understand). Although checking other areas that needed service is a way to increase your business, it is nevertheless helpful forpeople who haven't time to keep running in fordifferent problems or dont realize that something needs work. Thank you. - Review by DemandForce.com | |
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it was fine except for the fact i lost my trip miles and my clock - Review by DemandForce.com | |
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it was fine except for the fact i lost my trip miles and my clock - Review by DemandForce.com | |
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As always, welcoming greeting. Explanation of procedures to be done excellent. Ability to get convenient appointment is excellent. work done in a timely fashion. Extra like car washing appreciated. - Review by DemandForce.com | |
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As always, welcoming greeting. Explanation of procedures to be done excellent. Ability to get convenient appointment is excellent. work done in a timely fashion. Extra like car washing appreciated. - Review by DemandForce.com | |
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I always appreciate all that you do. Work is very thorough and if something is discovered, I am always informed. - Review by DemandForce.com | |
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I always appreciate all that you do. Work is very thorough and if something is discovered, I am always informed. - Review by DemandForce.com | |
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Thanks for the great service ,i Will refer friend of my ,see on the next service .Save my time - Review by DemandForce.com | |
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Thanks for the great service ,i Will refer friend of my ,see on the next service .Save my time - Review by DemandForce.com | |
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C&M continues to provide excellent, reasonably-priced service to all of our vehicles. We have been customers for at least 5 years now - it is wonderful to have reliable, honest and excellent mechanics in our neighborhood. We look at our "before C&M bills" from the dealership and compare them to our "after C&M bills" and the savings are gigantic. Never pay dealership prices! - Review by DemandForce.com | |
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C&M continues to provide excellent, reasonably-priced service to all of our vehicles. We have been customers for at least 5 years now - it is wonderful to have reliable, honest and excellent mechanics in our neighborhood. We look at our "before C&M bills" from the dealership and compare them to our "after C&M bills" and the savings are gigantic. Never pay dealership prices! - Review by DemandForce.com | |
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Service was great and timely. Staff was friendly and kept me informed of any additonal repairs that were needed. I recieved a phone call when my car was ready for pick up. Thank you - Review by DemandForce.com | |
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Service was great and timely. Staff was friendly and kept me informed of any additonal repairs that were needed. I recieved a phone call when my car was ready for pick up. Thank you - Review by DemandForce.com | |
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Phyllis V.
Dec 13th, 2011 | |
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My normal maintenance was taken care of besides a couple of long term items that were brought to my attention. As always, the crew made sure my van was running smoothly for winter & future. - Review by DemandForce.com | |
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Phyllis V.
Dec 13th, 2011 | |
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My normal maintenance was taken care of besides a couple of long term items that were brought to my attention. As always, the crew made sure my van was running smoothly for winter & future. - Review by DemandForce.com | |
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I have an older car that I just want to keep running ... and the battery light came on. I took the car in to C&M, and they looked up and found that the battery was still under warranty. They put a new one in. Got the oil change, they washed the car, and I was on my way. The service, as always, was top-notch. Thanks! - Review by DemandForce.com | |
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I have an older car that I just want to keep running ... and the battery light came on. I took the car in to C&M, and they looked up and found that the battery was still under warranty. They put a new one in. Got the oil change, they washed the car, and I was on my way. The service, as always, was top-notch. Thanks! - Review by DemandForce.com | |
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Our car was running hot as we were heading home from Blooming-Normal. Of course it was 5:56 PM on Friday (thanks for picking up Chuck!) I phoned C&M, spoke to Chuck. He advised if it went to red line to call the C&M for help. I pulled to the shoulder and made the call. We were an south of I-80. The C&M message directed me in 1 button touch to talk directly to a towing contractor who has contracted for C&M for nearly 20 years. On a cold dark December, waiting on the I-55 shoulder with semis trucks racing by not much more than a yard away was a bit hair raising. We were not sure if we could be found. We were reassured by John, the tow driver in route. He called Chuck in route and they arranged for a loner to be available even after hours. That's a kind service. Thank you C&M. - Review by DemandForce.com | |
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Our car was running hot as we were heading home from Blooming-Normal. Of course it was 5:56 PM on Friday (thanks for picking up Chuck!) I phoned C&M, spoke to Chuck. He advised if it went to red line to call the C&M for help. I pulled to the shoulder and made the call. We were an south of I-80. The C&M message directed me in 1 button touch to talk directly to a towing contractor who has contracted for C&M for nearly 20 years. On a cold dark December, waiting on the I-55 shoulder with semis trucks racing by not much more than a yard away was a bit hair raising. We were not sure if we could be found. We were reassured by John, the tow driver in route. He called Chuck in route and they arranged for a loner to be available even after hours. That's a kind service. Thank you C&M. - Review by DemandForce.com | |
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New senssor installed in December 2010, senssor went out November 28, 2011. Replace at no cost, however, new senssor also caused the check engine light ot come on day after car picked up, Novmeber 30. Have to take back December 1. - Review by DemandForce.com | |
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New senssor installed in December 2010, senssor went out November 28, 2011. Replace at no cost, however, new senssor also caused the check engine light ot come on day after car picked up, Novmeber 30. Have to take back December 1. - Review by DemandForce.com | |
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Always dependable, honest, and great customer service! - Review by DemandForce.com | |
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Always dependable, honest, and great customer service! - Review by DemandForce.com | |
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c & m auto constantly strives to provide the best service with friendly and caring team.Thank you C & M for keeping my car up and running for years! - Review by DemandForce.com | |
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Always find C & M to be very professional at what they do. Have used them for years and rarely disappointed with their service. - Review by DemandForce.com | |
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c & m auto constantly strives to provide the best service with friendly and caring team.Thank you C & M for keeping my car up and running for years! - Review by DemandForce.com | |
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Always find C & M to be very professional at what they do. Have used them for years and rarely disappointed with their service. - Review by DemandForce.com | |
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If you did not use C&M service yet, you should do it. You will find fantastic people and and professional service. - Review by DemandForce.com | |
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If you did not use C&M service yet, you should do it. You will find fantastic people and and professional service. - Review by DemandForce.com | |
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We had a indicator light that was stuck on with our Jeep Liberty and after your research you found out that all we had to do was update the software on the onboard computer system. - Review by DemandForce.com | |
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We had a indicator light that was stuck on with our Jeep Liberty and after your research you found out that all we had to do was update the software on the onboard computer system. - Review by DemandForce.com | |
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You guys are the best. I've recommended you and one of my friends has become another happy customer of yours. At my last service, I met an employee who is new to me, and he was so nice that it was a pleasure once again to get my car serviced at C&M. Your bay is so clean. You're always so timely. Your repairs and service are of the highest quality. Please don't ever change. - Review by DemandForce.com | |
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You guys are the best. I've recommended you and one of my friends has become another happy customer of yours. At my last service, I met an employee who is new to me, and he was so nice that it was a pleasure once again to get my car serviced at C&M. Your bay is so clean. You're always so timely. Your repairs and service are of the highest quality. Please don't ever change. - Review by DemandForce.com | |
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Thank you for all your hard work.I know it must have been difficult to work on it, because of the rust. My car drives great and it no longer smells of gas inside or outside the car. When they told me not to fill my tank to the top with gas,I thought the hole was at the top, I had no idea how dangerous it was to drive. - Review by DemandForce.com | |
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Thank you for all your hard work.I know it must have been difficult to work on it, because of the rust. My car drives great and it no longer smells of gas inside or outside the car. When they told me not to fill my tank to the top with gas,I thought the hole was at the top, I had no idea how dangerous it was to drive. - Review by DemandForce.com | |
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C&M was able to complete repairs and stay within the budget that we had for the job, which we greatly appreciate.Thank You - Review by DemandForce.com | |
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C&M was able to complete repairs and stay within the budget that we had for the job, which we greatly appreciate.Thank You - Review by DemandForce.com | |
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C&M does a wonderful job on our cars. They aren't the least expensive, but the diagnosis and work are always very good and the car is always ready when they say it will be. I've used C&M for a dozen years and have always been pleased. - Review by DemandForce.com | |
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Doing a lot of highway driving in several states, I value the check-ups whenever I bring my car in for something. Recenntly I brought my car in for a cracked valve stem on one of my tires and a slow leak.Turned out two of my tires were bad shape and in need of replacing along with a leaky axle seal, routine servicing and a piece in the steering mechanism that needed to be replaced. Not the kind of stuff you want to have on the road 500 miles from home. Mark did a great job of keeping me informed and getting the most out of my extended warranty coverage. - Review by DemandForce.com | |
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C&M does a wonderful job on our cars. They aren't the least expensive, but the diagnosis and work are always very good and the car is always ready when they say it will be. I've used C&M for a dozen years and have always been pleased. - Review by DemandForce.com | |
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Doing a lot of highway driving in several states, I value the check-ups whenever I bring my car in for something. Recenntly I brought my car in for a cracked valve stem on one of my tires and a slow leak.Turned out two of my tires were bad shape and in need of replacing along with a leaky axle seal, routine servicing and a piece in the steering mechanism that needed to be replaced. Not the kind of stuff you want to have on the road 500 miles from home. Mark did a great job of keeping me informed and getting the most out of my extended warranty coverage. - Review by DemandForce.com | |
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Had tires vibrate rattle at high speed and I found out rear tires needed balancing. Was pleased that it does not do it anymore even though I had front end alignment from accident. - Review by DemandForce.com | |
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Had tires vibrate rattle at high speed and I found out rear tires needed balancing. Was pleased that it does not do it anymore even though I had front end alignment from accident. - Review by DemandForce.com | |
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Very thing was fine and staff was very courtious - Review by DemandForce.com | |
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Very thing was fine and staff was very courtious - Review by DemandForce.com | |
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It is so nice to have silent brakes...and feel safe.Thank you for execellent service. I always feel confident that the folks at C&M will locate & repair any problems my car presents. - Review by DemandForce.com | |
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We have been very satisfied working with C & M Auto Service through a number of cars we have owned: Acura TL, Honda Accord, Toyota Siena (2), Lexus RX330 and have never had trouble on the road. Thanks to C&M!!! JoanR - Review by DemandForce.com | |
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It is so nice to have silent brakes...and feel safe.Thank you for execellent service. I always feel confident that the folks at C&M will locate & repair any problems my car presents. - Review by DemandForce.com | |
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We have been very satisfied working with C & M Auto Service through a number of cars we have owned: Acura TL, Honda Accord, Toyota Siena (2), Lexus RX330 and have never had trouble on the road. Thanks to C&M!!! JoanR - Review by DemandForce.com | |
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As usual - C & M Auto did a great job --- they took the time to come out to my home to see why the car did not start and then after I had the car towed they were able to replace the starter and I was set to go. - Review by DemandForce.com | |
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As usual - C & M Auto did a great job --- they took the time to come out to my home to see why the car did not start and then after I had the car towed they were able to replace the starter and I was set to go. - Review by DemandForce.com | |
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Under promise, over deliver... I thought I had at least a 45 minute wait for an oil change service. I had showed up without an appointment and was resigned to a long wait. I was pleasently surprised when it was announced my car was finished in less than 20 minutes! - Review by DemandForce.com | |
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Under promise, over deliver... I thought I had at least a 45 minute wait for an oil change service. I had showed up without an appointment and was resigned to a long wait. I was pleasently surprised when it was announced my car was finished in less than 20 minutes! - Review by DemandForce.com | |
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Once again, C & M has proven reliable, honest and extremely professional. It really is a huge blessing to have an auto repair shop that I can trust to always do quality work, and to give an honest and accurate assessment of what does and doesn't need to be done. You guys are the best! - Review by DemandForce.com | |
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Once again, C & M has proven reliable, honest and extremely professional. It really is a huge blessing to have an auto repair shop that I can trust to always do quality work, and to give an honest and accurate assessment of what does and doesn't need to be done. You guys are the best! - Review by DemandForce.com | |
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Formerly always a dealer customer, my first chance to follow through on a friend's referral involved a difficult situation. Mark was very helpful from the first phone call. Despite the amount of work, it was completed in 24 hours. Their facility's appearance and equipment are first rate, on a par with any new car dealership. The price was good and I have the security of their warranty. I didn't think independent shops of this quality were still around. I owe my friend a nice dinner. - Review by DemandForce.com | |
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As always C&M fixed the problem with a good explaination of what caused the problem. Been going here 15-years and always pleased with the work. - Review by DemandForce.com | |
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Formerly always a dealer customer, my first chance to follow through on a friend's referral involved a difficult situation. Mark was very helpful from the first phone call. Despite the amount of work, it was completed in 24 hours. Their facility's appearance and equipment are first rate, on a par with any new car dealership. The price was good and I have the security of their warranty. I didn't think independent shops of this quality were still around. I owe my friend a nice dinner. - Review by DemandForce.com | |
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As always C&M fixed the problem with a good explaination of what caused the problem. Been going here 15-years and always pleased with the work. - Review by DemandForce.com | |
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repair was fine, just wish it had not been so expensive - Review by DemandForce.com | |
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repair was fine, just wish it had not been so expensive - Review by DemandForce.com | |
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Needed complete new exhaust, job was done in a timely and thorough manner, though difficulty in obtaining parts ended up with a higher total cost than originally estimated. The vehicle sounds like new and runs great. Will continue to be a repeat customer and refer to others. - Review by DemandForce.com | |
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Needed complete new exhaust, job was done in a timely and thorough manner, though difficulty in obtaining parts ended up with a higher total cost than originally estimated. The vehicle sounds like new and runs great. Will continue to be a repeat customer and refer to others. - Review by DemandForce.com | |
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Everything was great, thanks for coming to my school to get the car. - Review by DemandForce.com | |
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Everything was great, thanks for coming to my school to get the car. - Review by DemandForce.com | |
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My van is seven years old and has had very little maintainence performed on it. Some of the things that needed to be done required initial diagnostic considerations before starting and this was done remarkedly well, and the communication to me was excellent from the beginning. The total invoice was for thirty two hundred dollars so we are talking deep seated problems. When I picked up the van and drove home, it handeled like I had picked up a new and different vehicle. Brakes, transmission, tires, lighting, etc were all involved, and all appear to be in excellent working order. Am leaving on a short vacation and wanted to be sure that I could feel comfortable with the safety considerations and that was accomplished. I was treated courteously and was kept informed of progress over a four day period. I will be back as a repeat customer when additional service is required. - Review by DemandForce.com | |
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My van is seven years old and has had very little maintainence performed on it. Some of the things that needed to be done required initial diagnostic considerations before starting and this was done remarkedly well, and the communication to me was excellent from the beginning. The total invoice was for thirty two hundred dollars so we are talking deep seated problems. When I picked up the van and drove home, it handeled like I had picked up a new and different vehicle. Brakes, transmission, tires, lighting, etc were all involved, and all appear to be in excellent working order. Am leaving on a short vacation and wanted to be sure that I could feel comfortable with the safety considerations and that was accomplished. I was treated courteously and was kept informed of progress over a four day period. I will be back as a repeat customer when additional service is required. - Review by DemandForce.com | |
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awesome, as usual! thanks! we keep on coming back to you because of that! - Review by DemandForce.com | |
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The staff was very polite and agreeable to my needs and timing. The required repairs were explained and solutions presented in various cost estimates. Because my car would have to be looked at over the weeekend, they offered a loaner for my convenience which made it all possible. I would highly recommend bringing your vehicle to C&M for your auto service needs. - Review by DemandForce.com | |
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awesome, as usual! thanks! we keep on coming back to you because of that! - Review by DemandForce.com | |
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The staff was very polite and agreeable to my needs and timing. The required repairs were explained and solutions presented in various cost estimates. Because my car would have to be looked at over the weeekend, they offered a loaner for my convenience which made it all possible. I would highly recommend bringing your vehicle to C&M for your auto service needs. - Review by DemandForce.com | |
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Some of the finest professional service I've ever had. They helped me out quick and put me back on the road. Would be glad to do business with them again. - Review by DemandForce.com | |
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Some of the finest professional service I've ever had. They helped me out quick and put me back on the road. Would be glad to do business with them again. - Review by DemandForce.com | |
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Good, quick service, and always leave with a clean car! - Review by DemandForce.com | |
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Good, quick service, and always leave with a clean car! - Review by DemandForce.com | |
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I appreciate your "detective" work. Now my turn signals don't work, on the dashboard and on the outside. Also, I'd like you to clean up some oil/grease that got on the passenger seat. I'll bring it back ASAP. - Review by DemandForce.com | |
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I appreciate your "detective" work. Now my turn signals don't work, on the dashboard and on the outside. Also, I'd like you to clean up some oil/grease that got on the passenger seat. I'll bring it back ASAP. - Review by DemandForce.com | |
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We liked working with Jim, who was knowledgeable and took care of our diagnosis and repair with efficiency. We elected to wait with an optional repair, and there were no high pressure sales tactics. Even our older cars are treated with importance, and the one we picked up today gleamed like new after being washed when the work was done. Thank You. - Review by DemandForce.com | |
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My car needed a part replacement that was discontinued by the manufacturer. C & M worked hard to find this part for my car.While C & M was looking for it I also consulted other auto shops but they all have given up,and left me in frustration.Today,me and my car look forward for more miles of togetherness.What a happy ending. - Review by DemandForce.com | |
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We liked working with Jim, who was knowledgeable and took care of our diagnosis and repair with efficiency. We elected to wait with an optional repair, and there were no high pressure sales tactics. Even our older cars are treated with importance, and the one we picked up today gleamed like new after being washed when the work was done. Thank You. - Review by DemandForce.com | |
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My car needed a part replacement that was discontinued by the manufacturer. C & M worked hard to find this part for my car.While C & M was looking for it I also consulted other auto shops but they all have given up,and left me in frustration.Today,me and my car look forward for more miles of togetherness.What a happy ending. - Review by DemandForce.com | |
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William (bill) S.
Aug 25th, 2011 | |
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I am very happy with the service I received and will definitely go back again. - Review by DemandForce.com | |
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William (bill) S.
Aug 25th, 2011 | |
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I am very happy with the service I received and will definitely go back again. - Review by DemandForce.com | |
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I live in Schaumburg and although its kinda of a drive out to Glenview, it's worth it. Great customer service and not like the other shops where they try to sell you everything but the kitchen sink. Courtesy loaners a plus too.Only negative would be that they are not open on the weekends. - Review by DemandForce.com | |
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I live in Schaumburg and although its kinda of a drive out to Glenview, it's worth it. Great customer service and not like the other shops where they try to sell you everything but the kitchen sink. Courtesy loaners a plus too.Only negative would be that they are not open on the weekends. - Review by DemandForce.com | |
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C&M Auto is a pleasant experience for your auto service. Courtesy is a part of their name and comfort is part of the wait. The waiting area is comfortable, clean and quiet. Reading materials are available along with workstations, coffee and fresh cookies. Not only do you have your car serviced on time, but it is also washed. How grand is that!!! - Review by DemandForce.com | |
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C&M Auto is a pleasant experience for your auto service. Courtesy is a part of their name and comfort is part of the wait. The waiting area is comfortable, clean and quiet. Reading materials are available along with workstations, coffee and fresh cookies. Not only do you have your car serviced on time, but it is also washed. How grand is that!!! - Review by DemandForce.com | |
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I was driving by at 5:55pm & decided to ask for an appt the following day. C&M adjusted the schedule, worked me in & provided a loaner immediately.I had some unusual vehicle handling issues & C&M diagnosed them right away.Back on the road again.Great service! - Review by DemandForce.com | |
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C&M took care of all mechanical repairs and also co-ordinating all repairs with a body shop. It made the whole process painless for us. Thanks to Chuck & his Staff and Aaron & his Staff at "Cars Collision" Don & Cindy Neal - Review by DemandForce.com | |
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I was driving by at 5:55pm & decided to ask for an appt the following day. C&M adjusted the schedule, worked me in & provided a loaner immediately.I had some unusual vehicle handling issues & C&M diagnosed them right away.Back on the road again.Great service! - Review by DemandForce.com | |
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C&M took care of all mechanical repairs and also co-ordinating all repairs with a body shop. It made the whole process painless for us. Thanks to Chuck & his Staff and Aaron & his Staff at "Cars Collision" Don & Cindy Neal - Review by DemandForce.com | |
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Service was excellent! Mark in particular was VERY helpful. The loaner was fine, and I love getting a pristine car back after bringing it in. - Review by DemandForce.com | |
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Service was excellent! Mark in particular was VERY helpful. The loaner was fine, and I love getting a pristine car back after bringing it in. - Review by DemandForce.com | |
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I have been a loyal customer for years but today I am very disappointed for the kind of service you have provided.I brought in my car today for oil change and a quick check up on driver's side window because it seems not functioning well.After inspection Mark called me and gave me recommendations.I decided to postpone because of financial reasons.As I was leaving your parking lot I have found out that my window totally broke down so it leaves me no choice now but to get it fixed.Mark called me to let me know my car is ready.I came in and paid.When I got into my car and test if my window was working,I found out it was not.I came back in and talk to Heather and she said the mechanic already left for the day and that I have to bring back my car the next day.so I said can you find somebody to look at my car because I have no time to bring back my car tomorrow.She did find somebody and I was able to drive my car home.I am disappointed that when you call to tell me that my car is ready I expect that it is and not for me to find out that it was not checked if the work was completed or not.Just like you expect my payment when your work is done. - Review by DemandForce.com Feedback from Shop Owner:
I want to apologize for the inconvenience and understand your disappointment. I am glad that we could resolve the window problem that night. As per our phone conversation, I would like to offer a free oil change next time you are due for service.
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I have been a loyal customer for years but today I am very disappointed for the kind of service you have provided.I brought in my car today for oil change and a quick check up on driver's side window because it seems not functioning well.After inspection Mark called me and gave me recommendations.I decided to postpone because of financial reasons.As I was leaving your parking lot I have found out that my window totally broke down so it leaves me no choice now but to get it fixed.Mark called me to let me know my car is ready.I came in and paid.When I got into my car and test if my window was working,I found out it was not.I came back in and talk to Heather and she said the mechanic already left for the day and that I have to bring back my car the next day.so I said can you find somebody to look at my car because I have no time to bring back my car tomorrow.She did find somebody and I was able to drive my car home.I am disappointed that when you call to tell me that my car is ready I expect that it is and not for me to find out that it was not checked if the work was completed or not.Just like you expect my payment when your work is done. - Review by DemandForce.com Feedback from Shop Owner:
I want to apologize for the inconvenience and understand your disappointment. I am glad that we could resolve the window problem that night. As per our phone conversation, I would like to offer a free oil change next time you are due for service.
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C&M always has provided top quality work for a fair price. I had my 40k service done and it was nice to know that my car did not need any other repairs. - Review by DemandForce.com | |
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ramping on 180,000. C&M will likely keep up going for at least a few more years. Thank you. - Review by DemandForce.com | |
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C&M always has provided top quality work for a fair price. I had my 40k service done and it was nice to know that my car did not need any other repairs. - Review by DemandForce.com | |
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ramping on 180,000. C&M will likely keep up going for at least a few more years. Thank you. - Review by DemandForce.com | |
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I brought my car in for an oil change, and as usual, the service was great! I really like receiving the service reminder by text, too!Thanks C&M! - Review by DemandForce.com | |
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I brought my car in for an oil change, and as usual, the service was great! I really like receiving the service reminder by text, too!Thanks C&M! - Review by DemandForce.com | |
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Thanks for realizing my situation and getting me in and out quickly with that plug for the nail I picked up. - Review by DemandForce.com | |
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Thanks for realizing my situation and getting me in and out quickly with that plug for the nail I picked up. - Review by DemandForce.com | |
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Michael S.
Jul 14th, 2011 | |
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Would definitely recommend this shop to family and friends. Chuck and Mark were very good at explaning the problems with my car, and they took the time to do so as well. They offered me an accurate quoute, and even suggested a cheaper way to get some new rims on my car. I also really appreciate the fact that they loaned me a car at no cost. This was a huge convenience for me. I only met the mechanic briefly, but I was very impressed with the cleanliness of the shop area around my car. I also appreciate the fact that they back up their work by offering a 3-year warranty on all repairs. I will definitely use them again. The receptionist was also very polite and reliable. - Review by DemandForce.com | |
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Michael S.
Jul 14th, 2011 | |
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Would definitely recommend this shop to family and friends. Chuck and Mark were very good at explaning the problems with my car, and they took the time to do so as well. They offered me an accurate quoute, and even suggested a cheaper way to get some new rims on my car. I also really appreciate the fact that they loaned me a car at no cost. This was a huge convenience for me. I only met the mechanic briefly, but I was very impressed with the cleanliness of the shop area around my car. I also appreciate the fact that they back up their work by offering a 3-year warranty on all repairs. I will definitely use them again. The receptionist was also very polite and reliable. - Review by DemandForce.com | |
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Rose Marie R.
Jul 11th, 2011 | |
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Rose Marie R.
Jul 11th, 2011 | |
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I have brought several cars here for work and typically the service has been good. I had an appointment at 7:30am on Friday and brought in a car for an oil change and to diagnose an a/c issue. I called at 2pm because I had not heard anything yet and informed them that I needed to be picked up at 4:30 because we had evening plans. At that point the car had not been looked at. I called again at 4:15 and the car had just gotten in to be looked at. They picked me up on time but I did not get a diagnosis on the a/c issue. Last time I had a car in for service the pick up was 20 minutes late and caused me to be late for another appointment. The $40 oil change didn't help matters. - Review by DemandForce.com | |
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I have brought several cars here for work and typically the service has been good. I had an appointment at 7:30am on Friday and brought in a car for an oil change and to diagnose an a/c issue. I called at 2pm because I had not heard anything yet and informed them that I needed to be picked up at 4:30 because we had evening plans. At that point the car had not been looked at. I called again at 4:15 and the car had just gotten in to be looked at. They picked me up on time but I did not get a diagnosis on the a/c issue. Last time I had a car in for service the pick up was 20 minutes late and caused me to be late for another appointment. The $40 oil change didn't help matters. - Review by DemandForce.com | |
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You did what you said you would do in a timely manner. Also your were able to supply a free loaner so I could continue my business which was much appreciated. - Review by DemandForce.com | |
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You did what you said you would do in a timely manner. Also your were able to supply a free loaner so I could continue my business which was much appreciated. - Review by DemandForce.com | |
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Kept me well inform on what needed to be done on the car as a priority without compromising safety,after diagnostics were done.Gave me recommendations on what to be done on subsequent visits. to minimize costs. - Review by DemandForce.com | |
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Kept me well inform on what needed to be done on the car as a priority without compromising safety,after diagnostics were done.Gave me recommendations on what to be done on subsequent visits. to minimize costs. - Review by DemandForce.com | |
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Do not hesitate to bring your vehicle here. I recommend them to everyone I know. Service is top notch. They always let you know what needs to be done immediately and what can wait for another time. I trust them completely with my vehicle. - Review by DemandForce.com | |
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Do not hesitate to bring your vehicle here. I recommend them to everyone I know. Service is top notch. They always let you know what needs to be done immediately and what can wait for another time. I trust them completely with my vehicle. - Review by DemandForce.com | |
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No complaints. Comfortable waiting room. Car was taken care of as always. Will definitely be back. - Review by DemandForce.com | |
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No complaints. Comfortable waiting room. Car was taken care of as always. Will definitely be back. - Review by DemandForce.com | |
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I have had numerous cars serviced over the years and C&M has always provided great service and honest repairs with fair prices. They have even done some small misc work and didn't charge me. I highly recommend them. - Review by DemandForce.com | |
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I have had numerous cars serviced over the years and C&M has always provided great service and honest repairs with fair prices. They have even done some small misc work and didn't charge me. I highly recommend them. - Review by DemandForce.com | |
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Had the annual oil change etc. Also replaced the right headlight. Was brought to my attention that the rear wheel bearings are loose and should be replaced. In the 12-years of coming to C&M I've always been told in advance of a pending problem or situation, especailly with the Corvette, which is driven only 8-months annually. - Review by DemandForce.com | |
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Had the annual oil change etc. Also replaced the right headlight. Was brought to my attention that the rear wheel bearings are loose and should be replaced. In the 12-years of coming to C&M I've always been told in advance of a pending problem or situation, especailly with the Corvette, which is driven only 8-months annually. - Review by DemandForce.com | |
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Everyone was very helpful and ver curtious. I just wish the service tech would have looked at the problem a little further. As it turned out the screw that was in a section of the tire that was assumed couldn't be repaired was very small and didn't penatrate the tire. Result was I bought a new tire and had it mounted and balanced only to find out I didn't need it. Total cost was $210. - Review by DemandForce.com | |
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Everyone was very helpful and ver curtious. I just wish the service tech would have looked at the problem a little further. As it turned out the screw that was in a section of the tire that was assumed couldn't be repaired was very small and didn't penatrate the tire. Result was I bought a new tire and had it mounted and balanced only to find out I didn't need it. Total cost was $210. - Review by DemandForce.com | |
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You may feel like you are walking in to a cafe with leather couches, tv, coffee, candy, cookies, reading material and a computer (with internet) greeting you at the door. But, no you are actually entering a car repair shop. There is a play area for kids to boot! It is clean, comfortable and the pricing for an oil change and break pad repair is much less expensive than my previous place. Love it! - Review by DemandForce.com | |
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You may feel like you are walking in to a cafe with leather couches, tv, coffee, candy, cookies, reading material and a computer (with internet) greeting you at the door. But, no you are actually entering a car repair shop. There is a play area for kids to boot! It is clean, comfortable and the pricing for an oil change and break pad repair is much less expensive than my previous place. Love it! - Review by DemandForce.com | |
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As always, the service at C&M is quick, thorough and complete. From the ease of making an appointment on the internet, to the friendly greeting upon arrival, your facility cannot be beat. My car always comes back clean and "fixed" the first time no matter whether it is just an oil change or something more. My compliments. - Review by DemandForce.com | |
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As always, the service at C&M is quick, thorough and complete. From the ease of making an appointment on the internet, to the friendly greeting upon arrival, your facility cannot be beat. My car always comes back clean and "fixed" the first time no matter whether it is just an oil change or something more. My compliments. - Review by DemandForce.com | |
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Wiper replaced in less than 10 minutes .... friendly and efficient Service Writer & Technician Thanks ... - Review by DemandForce.com | |
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Wiper replaced in less than 10 minutes .... friendly and efficient Service Writer & Technician Thanks ... - Review by DemandForce.com | |
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Thanks for the professional and caring work provided on my vehicle. The added touch of the car wash is always appreciated. The girls at the desk were great and the drop off service is welcomed. - Review by DemandForce.com | |
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Thanks for the professional and caring work provided on my vehicle. The added touch of the car wash is always appreciated. The girls at the desk were great and the drop off service is welcomed. - Review by DemandForce.com | |
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I would like to a write a sincere letter of thanks. To the people of C&M Auto Shop and particularly Dane the Service Manager, and the ladies that answer the phones. Your shop is by far one of the most professional and honest shops I have EVER had the pleasure of dealing with. Your service manager was Truthful and Honest with me from the time my car truck was brought in until, I was able to get my problem resolved. My situation was a very unique and Danae, did everything short of bending space and time to help me. She gave me the blueprint to get what was right accomplished. I will absolutely bring my next truck to your shop for repairs. I will recommend you to EVERY one I know. If you have a Face Book page, I will like you on FB. I just wanted to make sure this POSITIVE customer experience was noted. - Review by DemandForce.com | |
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I would like to a write a sincere letter of thanks. To the people of C&M Auto Shop and particularly Dane the Service Manager, and the ladies that answer the phones. Your shop is by far one of the most professional and honest shops I have EVER had the pleasure of dealing with. Your service manager was Truthful and Honest with me from the time my car truck was brought in until, I was able to get my problem resolved. My situation was a very unique and Danae, did everything short of bending space and time to help me. She gave me the blueprint to get what was right accomplished. I will absolutely bring my next truck to your shop for repairs. I will recommend you to EVERY one I know. If you have a Face Book page, I will like you on FB. I just wanted to make sure this POSITIVE customer experience was noted. - Review by DemandForce.com | |
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You balanced the tires on my 2011 Toyota Avalon perfectly!!! It eliminated the shaking steering wheel at approx 65 miles per hour and restored the smooth vibration free ride. The company that did the original work never removed the old wheel weights or even checked the balancing!!!! Great Job!!!! - Review by DemandForce.com | |
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You balanced the tires on my 2011 Toyota Avalon perfectly!!! It eliminated the shaking steering wheel at approx 65 miles per hour and restored the smooth vibration free ride. The company that did the original work never removed the old wheel weights or even checked the balancing!!!! Great Job!!!! - Review by DemandForce.com | |
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As always we receveid excellant service. I would recommend C&M Autos to anyone. They are professional and nice. Best repair service! - Review by DemandForce.com | |
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As always we receveid excellant service. I would recommend C&M Autos to anyone. They are professional and nice. Best repair service! - Review by DemandForce.com | |
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thanks again for timely service on vehicle.I appreciate that I can get a loaner for repairs as other shops do not offer that service.Dennis D. - Review by DemandForce.com | |
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We have been brining our vehicles to C&M for at least 20 years. I wouldn't have anyone else work on them! Professional, courteous, and knowlegable. - Review by DemandForce.com | |
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thanks again for timely service on vehicle.I appreciate that I can get a loaner for repairs as other shops do not offer that service.Dennis D. - Review by DemandForce.com | |
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We have been brining our vehicles to C&M for at least 20 years. I wouldn't have anyone else work on them! Professional, courteous, and knowlegable. - Review by DemandForce.com | |
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It was my first time at C&M (referred by a friend)and I was very impressed with the service. They have a very clean and organized repair shop, and lounge. They have a very knowledgeable team, and all are very customer friendly. I will definitely go back for any service I may need. Thanks, C&M team! - Review by DemandForce.com | |
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It was my first time at C&M (referred by a friend)and I was very impressed with the service. They have a very clean and organized repair shop, and lounge. They have a very knowledgeable team, and all are very customer friendly. I will definitely go back for any service I may need. Thanks, C&M team! - Review by DemandForce.com | |
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The only service I had performed this time was an oil change. As always, the work was completed in an efficient manner. I appreciate the basic check that is also performed each time and the thoughtful car wash. Everyone that I have dealt with has been outstanding. - Review by DemandForce.com | |
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The only service I had performed this time was an oil change. As always, the work was completed in an efficient manner. I appreciate the basic check that is also performed each time and the thoughtful car wash. Everyone that I have dealt with has been outstanding. - Review by DemandForce.com | |
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More work than I thought was needed but that is not a negative comment. I do think that 50$ for disposal is getting a bit out there considering that the majority of that disposal is a commodity that is bought and sold as scrap metal. Those rotors would not last two seconds at the curb. Always happy with the work done and I refer you guys often. - Review by DemandForce.com | |
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More work than I thought was needed but that is not a negative comment. I do think that 50$ for disposal is getting a bit out there considering that the majority of that disposal is a commodity that is bought and sold as scrap metal. Those rotors would not last two seconds at the curb. Always happy with the work done and I refer you guys often. - Review by DemandForce.com | |
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You made me feel welcome and did a wonderful job. Enjoyed the loaner and the loyalty points with car wash.I appreciate all you do. - Review by DemandForce.com | |
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You made me feel welcome and did a wonderful job. Enjoyed the loaner and the loyalty points with car wash.I appreciate all you do. - Review by DemandForce.com | |
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This is a great place, professional, very clean,pleasant, and knows what is needed without overdoing,I have a classic car and will not let any one work on it , but C&M can , the loner or the drop and pick you is another plus. I have nothing but praise for this place , i send a friend and he felt the same way - Review by DemandForce.com | |
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This is a great place, professional, very clean,pleasant, and knows what is needed without overdoing,I have a classic car and will not let any one work on it , but C&M can , the loner or the drop and pick you is another plus. I have nothing but praise for this place , i send a friend and he felt the same way - Review by DemandForce.com | |
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Your service and your employees have been wonderful--each and every time I have taken my auto into your place. Whether the job is large or small. You are consistently excellent.I have no qualms referring people to your repair shop -which I have done.Keep up the great image that you have. Don DeCarl - Review by DemandForce.com | |
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got it fixed but did not get estimate for added work - Review by DemandForce.com | |
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Your service and your employees have been wonderful--each and every time I have taken my auto into your place. Whether the job is large or small. You are consistently excellent.I have no qualms referring people to your repair shop -which I have done.Keep up the great image that you have. Don DeCarl - Review by DemandForce.com | |
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got it fixed but did not get estimate for added work - Review by DemandForce.com | |
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Honesty, integrity, I always walk away having learned something about our vehicle and its best maintenance to keep it running long term. - Review by DemandForce.com | |
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I needed a lightbulb replaced in my left turn signal.I stopped in early morning to see if they could take care of it later that morning.I came back later & it was completed in less than a half an hour. - Review by DemandForce.com | |
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Honesty, integrity, I always walk away having learned something about our vehicle and its best maintenance to keep it running long term. - Review by DemandForce.com | |
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I needed a lightbulb replaced in my left turn signal.I stopped in early morning to see if they could take care of it later that morning.I came back later & it was completed in less than a half an hour. - Review by DemandForce.com | |
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C & M is staffed with competent and credible personnel who are able to deliver on what they say they are going to do. There seems to be a high level of internal communicaion within C & M - customer service personnel and internal technicians working on the vehicle speak to each other clearly and the client gets what they expect. - Review by DemandForce.com | |
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Mary Jane K.
Apr 3rd, 2011 | |
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I was able to get an appointment for service the next day and C&M provided a Dodge van which allowed me to complete all that was scheduled for the day. I have been impressed with the friendly, professional, immediate service I have always received. Thank you. - Review by DemandForce.com | |
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C & M is staffed with competent and credible personnel who are able to deliver on what they say they are going to do. There seems to be a high level of internal communicaion within C & M - customer service personnel and internal technicians working on the vehicle speak to each other clearly and the client gets what they expect. - Review by DemandForce.com | |
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Mary Jane K.
Apr 3rd, 2011 | |
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I was able to get an appointment for service the next day and C&M provided a Dodge van which allowed me to complete all that was scheduled for the day. I have been impressed with the friendly, professional, immediate service I have always received. Thank you. - Review by DemandForce.com | |
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I recently had a friend try C&M. My friend was so pleased that he said he would take it back for sure. - Review by DemandForce.com | |
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I recently had a friend try C&M. My friend was so pleased that he said he would take it back for sure. - Review by DemandForce.com | |
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Great service. Comfortable waiting room. They washed my car. Affordable price. What more can you ask for? - Review by DemandForce.com | |
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Great service. Comfortable waiting room. They washed my car. Affordable price. What more can you ask for? - Review by DemandForce.com | |
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I never have a problem with anything. The front desk crew to the service department are always ready to serve the customer with a smile. I came in this time to get a burned out back bulb replaced and it was done in a "jiffy". - Review by DemandForce.com | |
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I never have a problem with anything. The front desk crew to the service department are always ready to serve the customer with a smile. I came in this time to get a burned out back bulb replaced and it was done in a "jiffy". - Review by DemandForce.com | |
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The best there is. I've recommended to several friends, they also have been happy. - Review by DemandForce.com | |
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The best there is. I've recommended to several friends, they also have been happy. - Review by DemandForce.com | |
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Roseann J.
Mar 16th, 2011 | |
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EVERYONE JUST ROCKS AND ARE AWESOME. KEEP UP THE GOOD WORK!!!!! - Review by DemandForce.com | |
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Roseann J.
Mar 16th, 2011 | |
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EVERYONE JUST ROCKS AND ARE AWESOME. KEEP UP THE GOOD WORK!!!!! - Review by DemandForce.com | |
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Friendly & honest service at a clean facility with fair pricing. - Review by DemandForce.com | |
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Friendly & honest service at a clean facility with fair pricing. - Review by DemandForce.com | |
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very professional,informative,and like cofee and water you provide - Review by DemandForce.com | |
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Highly recommend C&M Auto! Staff is very helpful and great to work with. - Review by DemandForce.com | |
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very professional,informative,and like cofee and water you provide - Review by DemandForce.com | |
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Highly recommend C&M Auto! Staff is very helpful and great to work with. - Review by DemandForce.com | |
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Saw your ad on Yelp! after needing to fix a small leak in one of my tires. Saw that you guys were offering a discount on a Yelp! checkin-in so I decided to go here. I have previously seen this place while driving through and always caught it in the corner of my eye. Heather was very nice when I came in and didn't push onto selling me anything else other than what I was looking for. I really liked this because at most places try to offer you other service while getting the service that you originally came in for. my mechanic was Chris which to me it looked like he did a great job, although I was not abe to speak with him, I did not see anything wrong with my car when I received it back. He was also very quick. I really liked the fact that C&M had complimentary drinks and snacks, although no snacks were available except for one cookie, I like the idea. This also tells me that you guys know how to treat customers and care about customer service as much as providing great service and keeping that clientel and growing from there. With this Yellp! check-in available and the experience I've had, I will be a returning customer. I also believe that they offer a discount if we ever somebody there, which I will be doing. I would just like to thank C&M for having great staff at hand and being able to offer the discount which brought me ther over their competitors. - Review by DemandForce.com | |
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Saw your ad on Yelp! after needing to fix a small leak in one of my tires. Saw that you guys were offering a discount on a Yelp! checkin-in so I decided to go here. I have previously seen this place while driving through and always caught it in the corner of my eye. Heather was very nice when I came in and didn't push onto selling me anything else other than what I was looking for. I really liked this because at most places try to offer you other service while getting the service that you originally came in for. my mechanic was Chris which to me it looked like he did a great job, although I was not abe to speak with him, I did not see anything wrong with my car when I received it back. He was also very quick. I really liked the fact that C&M had complimentary drinks and snacks, although no snacks were available except for one cookie, I like the idea. This also tells me that you guys know how to treat customers and care about customer service as much as providing great service and keeping that clientel and growing from there. With this Yellp! check-in available and the experience I've had, I will be a returning customer. I also believe that they offer a discount if we ever somebody there, which I will be doing. I would just like to thank C&M for having great staff at hand and being able to offer the discount which brought me ther over their competitors. - Review by DemandForce.com | |
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I made the appointment online. There were no errors when I sent the e-mail. I did not receive a confirmation. When I arrived for the appointment, it was not in your system. You should insure the online appointment system works. I was able to get a loaner and have my car serviced that day. - Review by DemandForce.com | |
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I made the appointment online. There were no errors when I sent the e-mail. I did not receive a confirmation. When I arrived for the appointment, it was not in your system. You should insure the online appointment system works. I was able to get a loaner and have my car serviced that day. - Review by DemandForce.com | |
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Richard P.
Feb 23rd, 2011 | |
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I have never received anything but exceptional service from C&M. From the courteous staff and outstanding workmanship to the expansive amenities. - Review by DemandForce.com | |
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Richard P.
Feb 23rd, 2011 | |
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I have never received anything but exceptional service from C&M. From the courteous staff and outstanding workmanship to the expansive amenities. - Review by DemandForce.com | |
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Service was quick at C&M, even though I missed my original appointment.Staff is always helpful and explains things clearly. - Review by DemandForce.com | |
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Service was quick at C&M, even though I missed my original appointment.Staff is always helpful and explains things clearly. - Review by DemandForce.com | |
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Courtious, efficient front desk, always thorough service, and the use of a courtesy car really helps. And, as a bonus, they washed my car. Thanks for all - Review by DemandForce.com | |
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Courtious, efficient front desk, always thorough service, and the use of a courtesy car really helps. And, as a bonus, they washed my car. Thanks for all - Review by DemandForce.com | |
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I had an oil change and a safety check performed. The safety check revealed I needed a new battery, which I had installed. Plus, my car was washed. - Review by DemandForce.com | |
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I had an oil change and a safety check performed. The safety check revealed I needed a new battery, which I had installed. Plus, my car was washed. - Review by DemandForce.com | |
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Great service! You make it easy and fast to get an oil change and prices are reasonable. Appreciate the pick up service! - Review by DemandForce.com | |
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Great service! You make it easy and fast to get an oil change and prices are reasonable. Appreciate the pick up service! - Review by DemandForce.com | |
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Super organized and efficient. Very detail oriented. - Review by DemandForce.com | |
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C&M is always professional and does an excellent job. Always a great experience. - Review by DemandForce.com | |
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Super organized and efficient. Very detail oriented. - Review by DemandForce.com | |
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C&M is always professional and does an excellent job. Always a great experience. - Review by DemandForce.com | |
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Charlotte R.
Feb 11th, 2011 | |
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Charlotte R.
Feb 11th, 2011 | |
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Always prompt and complete. Listens to what customer says and checks out the problem. it is nice to get the car wash after too. - Review by DemandForce.com | |
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Always prompt and complete. Listens to what customer says and checks out the problem. it is nice to get the car wash after too. - Review by DemandForce.com | |
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My battery died on me yesterday, so after AAA jumped my battery, I drove to C & M. I had a good experience, except I had to wait a while for anyone to come to the front desk, even though 2 different ladies were in & out of the office behind the window. I had to ask a service man in the back & that still didn't help me get service until one girl finally came out & said," have you been helped?".The job itself was very fast. - Review by DemandForce.com | |
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Great service in the middile of the blizzard. Prompt return of phone call despite shop being closed. Tow truck arrived promptly. Rear brakes needed attention - I didn't know. Shop identified problem & fixed it. Very satisfied. - Review by DemandForce.com | |
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My battery died on me yesterday, so after AAA jumped my battery, I drove to C & M. I had a good experience, except I had to wait a while for anyone to come to the front desk, even though 2 different ladies were in & out of the office behind the window. I had to ask a service man in the back & that still didn't help me get service until one girl finally came out & said," have you been helped?".The job itself was very fast. - Review by DemandForce.com | |
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Great service in the middile of the blizzard. Prompt return of phone call despite shop being closed. Tow truck arrived promptly. Rear brakes needed attention - I didn't know. Shop identified problem & fixed it. Very satisfied. - Review by DemandForce.com | |
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I was very happy to return to C & M after many years. My Dodge dealer closed and I needed an oil change. C & M carefully checked my car and found it needed a few more things to run smoothly. I'm very grateful. They did an extremely thorough job -- and there was a loaner car for me at no additional charge, so I could be on time for my appointments! When I picked up my my car the bill was prepared quickly and and explained efficiently so I could be on my way. I am very pleased!!! - Review by DemandForce.com | |
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Thank you so very much for taking me at the last minute as the Blizzard of 2011 was starting to help me resolve my window issue.My hats off for an awsome job - Review by DemandForce.com | |
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I was very happy to return to C & M after many years. My Dodge dealer closed and I needed an oil change. C & M carefully checked my car and found it needed a few more things to run smoothly. I'm very grateful. They did an extremely thorough job -- and there was a loaner car for me at no additional charge, so I could be on time for my appointments! When I picked up my my car the bill was prepared quickly and and explained efficiently so I could be on my way. I am very pleased!!! - Review by DemandForce.com | |
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Thank you so very much for taking me at the last minute as the Blizzard of 2011 was starting to help me resolve my window issue.My hats off for an awsome job - Review by DemandForce.com | |
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All employees are very friendly and I gladly tell my friends to use your services. - Review by DemandForce.com | |
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All employees are very friendly and I gladly tell my friends to use your services. - Review by DemandForce.com | |
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Eleanor T.
Jan 11th, 2011 | |
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I had damaged the rear of my car and not only did they change my oil and check everything, but were also able to repair my car without me having to go to the dealer. - Review by DemandForce.com | |
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Eleanor T.
Jan 11th, 2011 | |
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I had damaged the rear of my car and not only did they change my oil and check everything, but were also able to repair my car without me having to go to the dealer. - Review by DemandForce.com | |
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I was very pleased with C&M's proactive approach to maintaining my car's performance--especially where safety is involved. I was informed of some additional work that should be done in order to keep my car running safely. Also, by doing the work while the car was already being serviced for another job also saved me money and time. Thank you! - Review by DemandForce.com | |
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I was very pleased with C&M's proactive approach to maintaining my car's performance--especially where safety is involved. I was informed of some additional work that should be done in order to keep my car running safely. Also, by doing the work while the car was already being serviced for another job also saved me money and time. Thank you! - Review by DemandForce.com | |
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Usually I take a loaner car, but today I waited and worked while I had my oil changed. It was great! The car was ready as promised. My car runs well, and the timing could not have been better. The knowledgeable and customer service oriented staff are miles ahead of any other auto mechanic I've ever been to. Thank you for such great service and expertise! They know their customers!! - Review by DemandForce.com | |
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Usually I take a loaner car, but today I waited and worked while I had my oil changed. It was great! The car was ready as promised. My car runs well, and the timing could not have been better. The knowledgeable and customer service oriented staff are miles ahead of any other auto mechanic I've ever been to. Thank you for such great service and expertise! They know their customers!! - Review by DemandForce.com | |
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I brought my car into C&M for a break inspection because my car dealer said that I needed to replace my rear break pads. C&M informed me that the rear brakes did not need replacement. This shows the honesty of C&M. It would have been easy for them to just replace the brakes and charge me. It's nice to have someone you can trust in the automotive repair business! - Review by DemandForce.com | |
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I brought my car into C&M for a break inspection because my car dealer said that I needed to replace my rear break pads. C&M informed me that the rear brakes did not need replacement. This shows the honesty of C&M. It would have been easy for them to just replace the brakes and charge me. It's nice to have someone you can trust in the automotive repair business! - Review by DemandForce.com | |
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I needed to have a brake replacement done on my 11-year old car. I had planned to go to several places and get estimates. I went to C&M first and didn't go anywhere else. The people are pleasant, I know I got excellent work done and the price was in the budget I had planned. Why go anywhere else if I'm comfortable, respected by the staff, and feel good about the proce and service? - Review by DemandForce.com | |
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I needed to have a brake replacement done on my 11-year old car. I had planned to go to several places and get estimates. I went to C&M first and didn't go anywhere else. The people are pleasant, I know I got excellent work done and the price was in the budget I had planned. Why go anywhere else if I'm comfortable, respected by the staff, and feel good about the proce and service? - Review by DemandForce.com | |
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Friendly, last minute appointment was no problem. Obtained a loaner car. Contacted by Chuck to explain the "check engine" light problem and what was causing the light to be on and what was needed to repair along with a quote. - Review by DemandForce.com | |
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Friendly, last minute appointment was no problem. Obtained a loaner car. Contacted by Chuck to explain the "check engine" light problem and what was causing the light to be on and what was needed to repair along with a quote. - Review by DemandForce.com | |
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thank you once again for your superior service! I am able to get an appointment quickly and have my car back the same day. We've been a customer for 20+ years and wouldn't trust our cars to anyone else! - Review by DemandForce.com | |
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thank you once again for your superior service! I am able to get an appointment quickly and have my car back the same day. We've been a customer for 20+ years and wouldn't trust our cars to anyone else! - Review by DemandForce.com | |
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I've brought several vehicles to C & M. I find that they are very thorough in their diagnosis and comprehensive in their explanations. They suggest solutions and never push services on customers. I would recommend them to others. - Review by DemandForce.com | |
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I've brought several vehicles to C & M. I find that they are very thorough in their diagnosis and comprehensive in their explanations. They suggest solutions and never push services on customers. I would recommend them to others. - Review by DemandForce.com | |
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was friendly, helpful. took the time to explain what they did. I will always go back to them. - Review by DemandForce.com | |
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was friendly, helpful. took the time to explain what they did. I will always go back to them. - Review by DemandForce.com | |
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Phyllis V.
Dec 24th, 2010 | |
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I had a transmission flush 2 weeks ago. Then had a problem with the motor sounding like it was reving when completely stopped, after doing high speeds. I brought the car back and it was a computer upgrade fix. I feel that this should have been checked initially after the trans flush. I don't feel that I should have been charged for the upgrade. Thank you. - Review by DemandForce.com Feedback from Shop Owner:
Phyllis, we would like to apologize for the inconvenience. We did a database repair for your upgrade that came up with a charge. There is no charge for this service. I have issued a refund for you. Thank you for bringing this to our attention. | |
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Phyllis V.
Dec 24th, 2010 | |
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I had a transmission flush 2 weeks ago. Then had a problem with the motor sounding like it was reving when completely stopped, after doing high speeds. I brought the car back and it was a computer upgrade fix. I feel that this should have been checked initially after the trans flush. I don't feel that I should have been charged for the upgrade. Thank you. - Review by DemandForce.com Feedback from Shop Owner:
Phyllis, we would like to apologize for the inconvenience. We did a database repair for your upgrade that came up with a charge. There is no charge for this service. I have issued a refund for you. Thank you for bringing this to our attention. | |
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C&M is wonderful - great people, friendly service, and always trustworthy. We have been coming to C&M for years and we will continue to do so. - Review by DemandForce.com | |
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C&M is wonderful - great people, friendly service, and always trustworthy. We have been coming to C&M for years and we will continue to do so. - Review by DemandForce.com | |
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Heather was very knowledgeable and helpful regarding different components of my car! - Review by DemandForce.com | |
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Heather was very knowledgeable and helpful regarding different components of my car! - Review by DemandForce.com | |
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Made an appointment to have my oil changed. Took my car in on time. Less than 1 hour later my car was ready to go. I was always looking for an auto service shop whose quality of work not only equalled but surpassed that of a dealer and I finaaly found such a place at C&M. AS far s I.m concerned you are the best there is. - Review by DemandForce.com | |
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I took my car in for an oil change and the 30K service. The service was quick, the experience nice and relaxed. You have a great waiting room with so many ammenities. Plus a car wash which I will use! Thank You! - Review by DemandForce.com | |
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Made an appointment to have my oil changed. Took my car in on time. Less than 1 hour later my car was ready to go. I was always looking for an auto service shop whose quality of work not only equalled but surpassed that of a dealer and I finaaly found such a place at C&M. AS far s I.m concerned you are the best there is. - Review by DemandForce.com | |
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I took my car in for an oil change and the 30K service. The service was quick, the experience nice and relaxed. You have a great waiting room with so many ammenities. Plus a car wash which I will use! Thank You! - Review by DemandForce.com | |
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C&M service is always "Top Notch" from loaners to drop off service to a friendly cooperative attitude.........Thanks DANAEQuality of repairs is also excellent......Never have to come back with the same problem.CHUCK: You have a great team ! - Review by DemandForce.com | |
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C&M service is always "Top Notch" from loaners to drop off service to a friendly cooperative attitude.........Thanks DANAEQuality of repairs is also excellent......Never have to come back with the same problem.CHUCK: You have a great team ! - Review by DemandForce.com | |
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I was serviced promptly and well taken care of during today's visit. I was informed of any options and recommendations in advance, and the costs associated with additional services. The prices were competitive, and the waiting room was very comfortable. - Review by DemandForce.com | |
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I was serviced promptly and well taken care of during today's visit. I was informed of any options and recommendations in advance, and the costs associated with additional services. The prices were competitive, and the waiting room was very comfortable. - Review by DemandForce.com | |
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My C&M experience was very profeassional. Unfortunately I had to return because the job was not done right the first time. - Review by DemandForce.com Feedback from Shop Owner:
Gary, Thank you for your patience and loyalty. We appreciate the opportunity to rectify the issue due to the defective part. We strive to find the highest quality in parts for our customers, although at times we receive a bad seed. Thanks again. | |
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My C&M experience was very profeassional. Unfortunately I had to return because the job was not done right the first time. - Review by DemandForce.com Feedback from Shop Owner:
Gary, Thank you for your patience and loyalty. We appreciate the opportunity to rectify the issue due to the defective part. We strive to find the highest quality in parts for our customers, although at times we receive a bad seed. Thanks again. | |
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Great place. The people remember us and are so friendly, the service is excellent, the pricing very reasonable, includes a carwash -- the waiting area is clean, welcoming (computer, cookies, coffee!). Love C & M -- they make you feel like family. - Review by DemandForce.com | |
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Great place. The people remember us and are so friendly, the service is excellent, the pricing very reasonable, includes a carwash -- the waiting area is clean, welcoming (computer, cookies, coffee!). Love C & M -- they make you feel like family. - Review by DemandForce.com | |
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For over twenty years they have taken care of me fairly and professionally. - Review by DemandForce.com | |
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For over twenty years they have taken care of me fairly and professionally. - Review by DemandForce.com | |
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Christine W.
Dec 7th, 2010 | |
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Work done as requested. Definitely will be back. You have a new customer. - Review by DemandForce.com | |
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Christine W.
Dec 7th, 2010 | |
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Work done as requested. Definitely will be back. You have a new customer. - Review by DemandForce.com | |
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I have always been please with C & M work on my van !!!!All so. With the help of there staff.Thank You All !!!!! - Review by DemandForce.com | |
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I have always been please with C & M work on my van !!!!All so. With the help of there staff.Thank You All !!!!! - Review by DemandForce.com | |
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Barbara/ben W.
Dec 2nd, 2010 | |
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Denay went above and beyond. She was fabulous and inspired total confidence! - Review by DemandForce.com | |
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Barbara/ben W.
Dec 2nd, 2010 | |
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Denay went above and beyond. She was fabulous and inspired total confidence! - Review by DemandForce.com | |
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C & M is a pleasure to work with --- they're professional, accomodating and very thorough - Review by DemandForce.com | |
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C & M is a pleasure to work with --- they're professional, accomodating and very thorough - Review by DemandForce.com | |
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I have been coming to C & M Auto since they opened on Milwaukee Ave. in Glenview. I trust them to keep my auto in excellent running condition. So far they haven't disappointed me. Keep up the good work! - Review by DemandForce.com | |
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Service was great and the technician discoverd damage from an hit and run accident I never new I had and now we are able to have my insurance company actually pay for the addtional work for cut tire, bad shock and alignment. Great work by C&M. - Review by DemandForce.com | |
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I have been coming to C & M Auto since they opened on Milwaukee Ave. in Glenview. I trust them to keep my auto in excellent running condition. So far they haven't disappointed me. Keep up the good work! - Review by DemandForce.com | |
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Service was great and the technician discoverd damage from an hit and run accident I never new I had and now we are able to have my insurance company actually pay for the addtional work for cut tire, bad shock and alignment. Great work by C&M. - Review by DemandForce.com | |
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I am proud to take my car to C&M for work that needs to be done. Staff is always friendly and attentive to my needs. If something is found, I am notified of what needs to be done. I get a car wash afterwards also. Who else does that. - Review by DemandForce.com | |
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I am proud to take my car to C&M for work that needs to be done. Staff is always friendly and attentive to my needs. If something is found, I am notified of what needs to be done. I get a car wash afterwards also. Who else does that. - Review by DemandForce.com | |
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C&M'S service is always top-notch! Their staff is very professional and the facility is fantastic.I know my car is in good hands whenever I have service done. Thank you C&M! - Review by DemandForce.com | |
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C&M'S service is always top-notch! Their staff is very professional and the facility is fantastic.I know my car is in good hands whenever I have service done. Thank you C&M! - Review by DemandForce.com | |
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I APPRECIATE BEING ABLE TO RELY ON YOUR SERVICE. THE FRONT DESK IS ALWAYS SO ACCOMMODATING. I KNOW LITTLE ABOUT CARS AND YOU ARE "A BIT OF PEACE OF MIND" - Review by DemandForce.com | |
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I APPRECIATE BEING ABLE TO RELY ON YOUR SERVICE. THE FRONT DESK IS ALWAYS SO ACCOMMODATING. I KNOW LITTLE ABOUT CARS AND YOU ARE "A BIT OF PEACE OF MIND" - Review by DemandForce.com | |
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Danae and Mike were courteous and helpful as ever - Review by DemandForce.com | |
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Danae and Mike were courteous and helpful as ever - Review by DemandForce.com | |
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I love coming to see all of you. I have complete confidence in what you're doing and what you recommend. I know you stand behind your work. I was talking to a friend of mine who told me that she's looking for an auto repair outfit that she can trust. I told her about you....but she lives in Lake County and can't get down to Glenview easily. Too bad. I always recommend you to all my friends.The car feels like new. I'm so happy with the work you did. I feel ready to face the winter. Thank you all for being so kind!!!! Judy - Review by DemandForce.com | |
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I love coming to see all of you. I have complete confidence in what you're doing and what you recommend. I know you stand behind your work. I was talking to a friend of mine who told me that she's looking for an auto repair outfit that she can trust. I told her about you....but she lives in Lake County and can't get down to Glenview easily. Too bad. I always recommend you to all my friends.The car feels like new. I'm so happy with the work you did. I feel ready to face the winter. Thank you all for being so kind!!!! Judy - Review by DemandForce.com | |
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Fatimah T.
Oct 31st, 2010 | |
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The service is always top notch here. I'm never disappointed. The work is fast and always done correctly. The technicians are professional and the staff is polite and friendly. - Review by DemandForce.com | |
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Fatimah T.
Oct 31st, 2010 | |
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The service is always top notch here. I'm never disappointed. The work is fast and always done correctly. The technicians are professional and the staff is polite and friendly. - Review by DemandForce.com | |
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Mike and Danae are knowledgable. They have worked to educate me on the maintainence needs to keep our high mileage cars on the road for more and more mileage. - Review by DemandForce.com | |
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Mike and Danae are knowledgable. They have worked to educate me on the maintainence needs to keep our high mileage cars on the road for more and more mileage. - Review by DemandForce.com | |
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My family has been a customer of yours for a very long time because; your service is excellent; your people are friendly, knowledgeable, and respectful. They always explain the services I need and why. I feel you appreciate my business and we appreciate your honesty. I will never take my cars anywhere else. - Review by DemandForce.com | |
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My family has been a customer of yours for a very long time because; your service is excellent; your people are friendly, knowledgeable, and respectful. They always explain the services I need and why. I feel you appreciate my business and we appreciate your honesty. I will never take my cars anywhere else. - Review by DemandForce.com | |
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I wish every business was run as well as this one is. It is such a pleasure to wait while you car is serviced. Just super organized and detailed , so you know that same care and attention to detail happens when your car is being service. Great piece of mind. Thank you so much. - Review by DemandForce.com | |
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No problems, cost less than predicted. - Review by DemandForce.com Feedback from Shop Owner:
Glad to hear your service experience went smoothly and without problems. Our goal is to make our service as convenient as possible. We appreciate your many years of loyalty and look forward to continuing our relationship for many more years. | |
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I wish every business was run as well as this one is. It is such a pleasure to wait while you car is serviced. Just super organized and detailed , so you know that same care and attention to detail happens when your car is being service. Great piece of mind. Thank you so much. - Review by DemandForce.com | |
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No problems, cost less than predicted. - Review by DemandForce.com Feedback from Shop Owner:
Glad to hear your service experience went smoothly and without problems. Our goal is to make our service as convenient as possible. We appreciate your many years of loyalty and look forward to continuing our relationship for many more years. | |
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