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Brought vehicle in to correct recuring problem
I am a long time customer of Payne's Automotive. On this visit I brought my vehicle in because I took my car to a place to get tires installed (two blocks from my house) and they did a poor job. After two follow up visits to correct the problem, they admitted they did not have anyone at the store who could operate the machine needed to fix the problem. I came to Payne's to get the job done right. It was. Lesson learned. | |
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Service was good. I was given a list of other items to be serviced. This is extremely helpful. Will get to them one at a time. Cannot do them all in one day. Already gave you all my tax return!!! :) | |
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Very prompt and courteous
Everyone was very professional and courteous. I dropped my car off (for a state inspection) and went to lunch. While I was at lunch they called and it was ready. When I put my registration sticker on the day before I put it on crooked. It was really bugging me. When I picked up my car both stickers were straight. They went out of their way to fix my registration sticker when they put my inspection sticker on. I was impressed! | |
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I never get tired...
of being treated well at Payne's. I would never go anywhere else. | |
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I inform other of the great work that was done. | |
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Paynes provides me with honest, dependable, and efficient service. They were referred to me by my neighbors. | |
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Great experience.
Fair, courteous, and knowledgeable. | |
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Francisco R.
Mar 19th, 2013 | |
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The Fastest & Cheapest Mechanics Around!! Also With Great Quality
Went in because my check engine light was on and needed my sticker renewed. In moments they found the problem and soon after that they had it fixed and running for me.
Thanks for all the help Rick!!! | |
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Lorraine S.
Mar 19th, 2013 | |
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Dear Payne's Automotive
I brought my car in for electrical problems and the car was fixed promptly. Your service is always excellent and I can't thank you
enough. It is wonderful to have an honest business, where I know I will have good service as well.
Thank you again for the wonderful service you extend to your customers.
Lorraine Schmidt
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Charlotte M.
Mar 7th, 2013 | |
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I have had my car serviced at Payne's on more than one occasion and have been very pleased. However at my last visit they were not able to work on my car and referred me to the dealer. This still will not deter me from visiting Payne's again. | |
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Wonderful!
I am always greated with a warm welcome and a friendly smile. This last visit for my oil change, my milage was noted incorrectly though. It was marked 145,000.00 and the actual milage was 199,991 other than that the service I get with Paynes is top notch!!! | |
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Another of many Pleasant trips to Paynes Automotive
There is not much more I can add to what I have already wrote about Payne's in the past. I had another pleasant experience in getting my car serviced, they were quick, efficient, let me know what was going on the whole time, offered me a ride to and from work if needed, which this time I did not have to accept. And, the overall bill was less than I expected, they searched for all types of discounts for me. Another great experience in getting my car serviced. There really is no reason to not go to Payne's to get a car serviced. | |
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Kristal F.
Dec 27th, 2012 | |
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Recent Visit
I have been a long time customer of Payne's Automotive (20+) years and during that time their service has always been first rate. Their prices have been reasonable, their explanation of what was needed and why was both helpful and appreciated, and lastly, their followup made me feel like they wanted me to be a satisfied customer. That approach works very well with me and has brought me back to them whenever I needed work on my car. | |
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Speedy Service
The service was very friendly and best of all my car was ready the next day. | |
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service work
one of the great shops always help and does a great job | |
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We do our BEST!
We will always do our very best to help you take care of your car! Our goal is 100% customer satisfaction. | |
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Jeff & Julie T.
Oct 15th, 2012 | |
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EXCELLENT CUSTOMER SERVICE
WE CANNOT SAY ENOUGH GOOD THINGS ABOUT PAYNE'S ... 3 WORDS WOULD BE:
HONEST...TRUSTWORTHY.. AND FRIENDLY! - Review by DemandForce.com | |
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Oil Change + Awesome Customer Service.
Rick, Jason and Dennis Evans are always so kind and really go above and beyond everytime I am there. I highly recommend Payne's Automotive for all your needs. - Review by DemandForce.com | |
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Great People and Work
The people inside are very friendly and knowledgeable. The work performed was excellent, timely and reasonably priced. - Review by DemandForce.com | |
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Oil change
My only issue was that I use Castrol oil and they did not carry. Now I must complement them for ordering my oil request and rescheduling to accommodate my schedule. The work performed was without surprises and done correctly.
I will come back. They seem honest and they want me delighted. That's a nice combination. :-) - Review by DemandForce.com | |
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Friendly, no hassle service
I'm new to Texas and have only had minor jobs done at Payne's but my experience with them has been great. They've taken care of everything quickly and were very friendly. The waiting room is fairly pleasant and there is free wifi if I remember correctly. - Review by DemandForce.com | |
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Oil change and tire rotation
I was not happy to find out that I took the time to make an appointment so my car would be ready by lunch only to find out that because I did not wait for it walk ins went ahead of me. - Review by DemandForce.com | |
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Honest and efficient
These mechanics are honest, efficient, and affordable. - Review by DemandForce.com | |
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Lorraine S.
Sep 29th, 2012 | |
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Recommendation
Every time I take my car to Payne's, I can be assured that it will be fixed properly and I trust their recommendations. They are a terrific group of people.
Thank you very much Dennis.
Lorraine - Review by DemandForce.com | |
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Great service...delivered what was promised
Went to Paynes for first time after several recommendations from friends and they were quick with the quote and delived what they promised. They also gave me a ride to/from work so I didn't have to wait for friends to get there. Very efficient and kind. - Review by DemandForce.com | |
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Inspection
Fast and as always good work and service - Review by DemandForce.com | |
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Oil Change and Air Filter Check
Your service tech left the did not snap down the snaps holding the airfilter and did not insert hose into the filter holder. - Review by DemandForce.com | |
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😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃
GREAT SERVICE. VERY PROFESSIONAL STAFF IS VERY FRIENDLY AND HELPFUL. HIGHLY RECOMMEND SECOND TIME THERE AND I WILL NOT TAKE MY VEHICLES ELSE WHERE. THEY HAVE A CUSTOMER FOR LIFE - Review by DemandForce.com | |
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Great service
Again, great service and honest work. - Review by DemandForce.com | |
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Just a piece of metal in my tire...
as always the staff was professional and courteous. A QUICK fix and I was on my way for 10 bucks...what a deal. - Review by DemandForce.com | |
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good experience
good experience and very professional - Review by DemandForce.com | |
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Sidney & Phyllis D.
Sep 12th, 2012 | |
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Quick repair, 90% of items done
As always, we appreciate the transportation service to and from Payne's. I had asked for the radiator hoses to be replaced and for the radiator to be flushed- this was not done and I guess what bothered me was, no explanation was given as to why not - Review by DemandForce.comFeedback from Shop Owner:
The services in question were not performed as they were not considered necessary at this time based on the inspection and evaluation of the cooling system. This decision was not communicated properly to the customer and we appreciate him bringing this point to our attention so we can improve our communications. | |
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State Inspection Service
My service visit was handled clearly and cleanly by the young man at the Desk. I will use your services when I can; however, I have an extended warranty with the Infinity Service people through 2013.
I will certainly recommend your busines to my neighbors, as that is where I heard from folks who have used your service and been pleased. - Review by DemandForce.com | |
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09/04/12
I appreciate your quick service while I waited - Review by DemandForce.com | |
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State Inspection Sticker
This particular experience was great, no complaints what so ever. However on the pevious visit the truck was returned to me with a dead battery and an expired inspection sticker after Payne's had the truck for ove a week. - Review by DemandForce.comFeedback from Shop Owner:
Hard to determine who "Anonymous" is - no one had any starting issues when picking up any vehicles around this time and no one mentioned any expired state inspection. If "Anonymous" wants to contact us directly we will discuss any issues. | |
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Jeff & Julie T.
Aug 29th, 2012 | |
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Great People!
Great Service! Helpful in explaining repair process,,, - Review by DemandForce.com | |
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A totally great experience. Thanks
The staff and work performed were excellent. Thanks for being so professional and competent. - Review by DemandForce.com | |
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Fast service and courteous staff
I had a tire repair done during my lunch time and they got me in and out in a little over an hour. They also accommodated me at short notice. - Review by DemandForce.comFeedback from Shop Owner:
Post a response to the customer review that will be shown on the Web. | |
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Great Service
Best service ever at auto repair shop
From start to finish no problems
Would highly recommend - Review by DemandForce.comFeedback from Shop Owner:
Post a response to the customer review that will be shown on the Web. | |
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