For You       Watch Video

Increase service sales with accurate service recommendations at the point of sale. Sell every service need, to every customer, every service visit. We make identifying all service needs a breeze.

• All records are automatically updated from shop database. No data entry required.
• Customer service records are aged based on actual vehicle's usage
• Print or email vehicle reports to customers to support sale
• Boost shop efficiency by giving SI reports to techs.

For Your Customer

Knowledge is power and your customers will love having detailed information to support their purchasing decisions. SI is easy to read and authoritative reports when dropping off the vehicle lowers anxiety and frustration at the point of sale.

• Easy to understand managed auto care
• Your customers have relevant service information before the visit

For You      Watch Video

Tracking recurring services like a pro is a breeze. You accurately inform your customers of their service-needs instantly. All service needs for all vehicles in your shop management systems are available at the Point-of-Sale. For commercial accounts, you can email service profiles for any vehicle in their fleet and protectively schedule service visits.

• Twenty six customizable service categories
• Lower anxiety at the point of sale with information
• Flags every service-need, on every vehicle, every time

For Your Customer

Making informed purchasing decisions with Managed Auto Care is easy. Customers appreciate authoritative service records aged according to their actual daily mileage. The factual nature of the information inspires confidence in service recommendations boosting customer trust.

• Accurate service recommendations at the point-of-sale
• Lowers vehicle owner anxiety at the time of decision making

For You

All customer contacts are professionally created and sent instantly via email (and/or optional postcards). Set-and-forget features make automotive service contact management easy.

• Send Thank You emails 7 days after a service
• Send up to 3 Technician Service Recommendations
• Send up to 4 Service Reminders as needed per year
• Send up to 2 Appointment Reminders
• Send unlimited Targeted Marketing Promotions to any of 25 different service categories

For Your Customer

eCRM 360 managed automotive maintenance is accurate and confidence building. Customers appreciate authoritative service records aged according to their actual daily mileage. The factual nature of the information inspires confidence in service recommendations boosting customer response.

• Timely Thank You eCards & Service Notes reminders
• Maintenance tracking improves safety & vehicle reliability
• Deepens loyalty with a superior Customer Service Experience