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Rusty Okimoto, Owner – Rusty’s Automotive, Norwalk, CA
...I cannot accept new customers, I cannot raise my prices fast enough to thin out the
herd and keep my Quality of service and I AM losing sleep at wondering how to get it all done.
Tom Gebbie, Owner - Gebbie's Auto Care, Lansdale, PA
I’ve been using Mitchell 1’s ServiceIntelligence since 2006 and last year I generated over
$150K in additional gross sales by consistently presenting services using the SI report.
Marc Daniels, Owner - Dan's Auto Service Inc. Taberg, NY
The SI report giving to my customers has been able to put an extra $7500 on my bottom line each
month. As they say all you need to do is sell an extra $3.00 or so per RO and it pays for itself.
Thomas Elliott, Owner - Danvers Auto Engineering, Danvers, MA
Using SI to review each customer’s history has made it easy for us to accurately assess each
customer vehicle service needs according to the manufacturers requirements when they schedule
an appointment, resulting in a noticeable increase in sales over the last 2 years.
Jim Altvater, Owner - Bridgeville Automotive, Pittsburgh, PA
I always felt we did a good job of performing maintenance checks on all vehicles in our shop,
but with the SI vehicle report sheets we can guarantee a consistent level of checks every time…
Jay Meir, Owner - Excel Automotive, Houston, TX
We are selling about $4000 in additional business a month using ServiceIntelligence
which means we’ve sold an additional $36,000 since we started on the program nine months ago.
Dennis Evans, Owner - Payne’s Automotive, Houston, TX
ServiceIntelligence is the greatest thing since sliced bread. There is simply nothing like it!
Jack Dubois, Owner, Ok Tire Auto Service, Regina, SK, Canada
This is the system we have had and been in use for about six months. Is nothing like I have seen anywhere.
Very inexpensive, does a really nice job. Tag on to this site. I can get the owner to contact anyone that
may be interested. Fantastic support.
Ellen Flasck, Employee - Bridgeville Automotive Inc.. Pittsburgh, PA
I was very skeptical about using the e-mail appointment reminders until my customers started thanking me
for e-mailing the reminder. The thank you e-mail is just an added bonus. We pride ourselves on our customer
care and this is just one more why to help our customers take care of their vehicles.
Bud Hudson, President, Mr. Tune Up Inc., Great Falls, MT
We have been using Mitchell Manager since the middle of 2002. We added Service Intelligence in 2009.
What a difference it made when up selling to customers. Now we can show them what we have completed
and the time frame for other needed work. It’s nice to be able to look on one sheet and see service history.
Rick Mogab, Owner - Rick’s Automotive, Granada Hills, CA
I am truly unable to say why I procrastinated
in making Service Intelligence a necessity at my service desk.
For all of those shop owners sitting on the sidelines,
wondering, or worried about having to learn or
add another task to all we do already.
I will say that by not acting today to
implement Service Intelligence, you are costing
your business a tremendous amount of needed revenue every day you open your doors.
Ron Copsetta, Owner - Copsetta Auto Repair Service Hainesport, NJ
I was already using Mitchell 5.9 but I didn’t want to upgrade to Mitchell SE until ServiceIntelligence was ready!
Dale Krenz, Owner, CW Auto Clinic Wausau, WI
The good thing is that the darn program worked, we missed it!
Ron Haugen AAM, Owner - Westside Auto Pros Clive, IA
My service writers and technicians told me to get SI back.
They told me that it’s costing me money every time we write
a service ticket without ServiceIntelligence. And... it was costing us a LOT of money not having it !!!!!
Paul Lannon, Owner - Paul’s Automotive North Baltimore, MD
During the first week of using ServiceIntelligence I earned 2-3 times the fee that I pay for the service
Craig Slater, Owner - Lacey Tire & Auto Center, Manahawkin Discount Tire & Auto, Manahawkin, NJ
These are the nicest cards I've ever seen. Great job tying everything together
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